Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A nice piece of luggage! I love the color. Still the zipper handles are stylized but difficult to use. Thr bag is a bit heavy, which reduces what I can pack. Wheels work fine. I am not sure I would b... もっと見る
The suitcase is great but it’s a shame that it is too large to check in as normal luggage. With excess baggage fees at $100 a flight, this becomes a very expensive suitcase. There should be some note... もっと見る
企業が回答しました
The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... もっと見る
企業情報
Antler について
当該企業による記述
We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.
All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.
Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.
At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.
Lifetime Warranty
Lifetime Warranty on all Suitcases
Only products purchased from Antler directly can be registered for our warranty.
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The bag looks great and came quickly
The bag looks great and came quickly. I look forward to using it on my trip to Ireland in a couple weeks.
I was sent the wrong luggage
I was sent the wrong luggage. Instead of arranging pickup of wrong luggage, Antler made me take time off my work, drive my car, use my gas to stand in line at the post office to return Antler’s mistake. You can only get in touch with Antler by email. Their customer service is terrible. Antler should have offered some real compensation for this inconvenience. This would have been the 5th bag we bought from Antler. Instead we bought from another company. Antler is off our list!

Antler からの回答
Zipper Issues
Received the carry on but had a couple of issues. There is no from pockets on a soft sider and the biggest issue was the zippers! The were impossible to work. I ended up sending it back and haven't received my refund yet. Hope it comes soon. I have to purchase another one.

Antler からの回答
Poor Quality Control
Poor Quality Control. Item arrived with a defective and misaligned handle and straps. Returned the product for a refund.
You shipped my bag to the wrong address…
You shipped my bag to the wrong address and did nothing to help me.

Antler からの回答
Delivery and product were great
Delivery and product were great. High quality luggage and so light.
I bought Antler travel bags
I bought Antler travel bags, and I am very happy I bought this backpack for work and everyday use. It’s very high quality, has plenty of space, and is very comfortable to carry on my back. Several coworkers have asked me where I bought it so they can get one too. I recommend it 100%.
Name tag , not good, big tag, tiny name window.
great quality, lightweight, good duel wheels.
wish it had a zippered inside cover, the straps allow little things to migrate, delivered as said, 4 days.
I have submitted a review already .
I have submitted a review already .. Reason for 4 stars is it tips over when handling through doorways and difficult to control on escalators. I see the light color used 1x became scuffed with dark marks.
Terrible Service: Defective Product and No Resolution
I am extremely disappointed with the customer service I received. My luggage arrived stained and not even zipped properly, which is unacceptable for a brand-new item. I immediately contacted customer service requesting an exchange, and although they sent me a label, the only option available was for a return—not an exchange like I asked for.
I followed up multiple times (three emails) to get this corrected, and the issue still has not been resolved. I am now stuck with a damaged item and no proper support from the company.
This level of service is frustrating and unprofessional. I expected much better, especially when dealing with a defective product.

Antler からの回答
Love my new suitcase!
I am so happy with my new Antler carry-on roller bag! It’s well designed, rolls easily and is so lightweight! Bag arrived quickly. As a dedicated carry-on traveler, I’m thrilled with this new addition to my luggage!
GREAT bag!
I received my order in a very expeditious manner and I absolutely love my new bag!
The luggage is exactly as expected --…
The luggage is exactly as expected -- so well made; so lightweight; wheels role smoothly. Really happy with purchase
Arrived Damaged — Not What I Expected — Disappointing considering the Price
I was excited to receive this, but it arrived with visible scuffs and uneven discoloration—unexpected for a brand-new suitcase at this price.
The return process for a damaged item was more involved than it should have been. Despite returning it unused in the original packaging, it required multiple steps, follow-ups, and delays, including waiting for inspection before a refund is processed.
Customer support was polite and responsive, but the overall experience didn’t reflect the level of quality or service the brand claims to offer.

Antler からの回答
Excellent customer service
My experience with Antler.
Ordering was extremely easy, delivery was quick. The product was as expected....classy and elegant. The antler green color was beautiful and very rich looking. The suitcases are extremely light-weight. Totally satisfied by the workmanship and quality.
I was looking for lightest luggage out…
I was looking for lightest luggage out there and I found it! Well made, rolls like a dream, all in soft sided luggage. I have the medium checked and recently bought the expandable carry on. Couldn’t be happier! Love it!

Antler からの回答
Trustpilot エクスペリエンス
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