Antler レビュー 

954
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... もっと見る

5つ星のうち4の評価

A nice piece of luggage! I love the color. Still the zipper handles are stylized but difficult to use. Thr bag is a bit heavy, which reduces what I can pack. Wheels work fine. I am not sure I would b... もっと見る

5つ星のうち1の評価

The suitcase is great but it’s a shame that it is too large to check in as normal luggage. With excess baggage fees at $100 a flight, this becomes a very expensive suitcase. There should be some note... もっと見る

企業が回答しました

5つ星のうち5の評価

The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... もっと見る

企業情報

  1. 旅行かばん店
  2. バッグと旅行かばんの店
  3. バッグ店

Antler について

当該企業による記述

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

954件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 80%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(954)

過去12か月のレビュー数: 288

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 stars all around

Ordering straight forward, cruising the site easy.
Good selection of colors, not great but good.
Delivery quick compared to other companies
LOVE my medium soft side ultralight. Very light, wheels move well, easy to pack.
Color is sand(?I think?) not really sand colored has some green in it but still ok!I wanted a color that isn't black or blue or ((ughh)) burgundy!
Came thru baggage handling great.

2026年4月4日
5つ星のうち3の評価

Good product, bad service

Good suitcases: sturdy, functional, and stylish.
Bad service: it took 17 days from ordering to receiving the products, and 16 emails with customer service to get the right products delivered.

2026年4月1日
5つ星のうち2の評価

Chaotic experience

There was a problem with my order because they sold an item that was not in stock and even after notifying me they did not remove it from the site. This led to a delay in the shipment of the remaining items as well as in the omission of updating on the processing of the same. After contacting the company they didn't know how to provide me with relevant information about what was happening so I just got anxious thinking the suitcases wouldn’t arrive on time for my trip!

2026年3月25日
5つ星のうち3の評価

Review from an airline crew

I received a link for airline crew purchase, when I tried to use it, it didn't work. It took so many days to hear back from customer service in the first place, so I didn’t bother to try contacting anyone again.

The life time warranty only covers manufacture damage which means once I start use the luggage, anything can be categorized as usage wear and tear, which is NOT covered by the warranty. So basically, life time warranty doesn’t exist but a misleading marketing slogan.

The luggage itself is very light as advertised. It’s been working well in the first week of my travel. We will see if it lasts as I travel much more than most passengers.

2026年3月25日
5つ星のうち5の評価

I am thrilled with my new lightweight…

I am thrilled with my new lightweight bag! I'm 70 years old and have shoulder issues. This is truly the lightest bag I've ever found. Surprisingly enough, it has more room than other bags I've used. I can once again lift the bag into the overhead storage. Thank you for making a beautiful, light, and well planned carryon bag. I'll never go back to some other brand!

2026年3月16日
5つ星のうち5の評価

came promptly

came promptly, and nice bag to cover it when not in use. wish there was a pretty blue, but the light sage color is nice also

2026年3月13日
5つ星のうち1の評価

I deserve a quicker refund

I deserve a quicker refund

2026年3月13日
Antler ロゴ

Antler からの回答

Hi Natalia - refunds for returns are processed once the item has been received by our warehouse team, has been inspected and returned to stock and this process can take up to 14 days. Our records indicate that you contacted us after 09 days and were advised of the above and then subsequently issued a chargeback which is the reason for the delay.Once a chargeback is issued we are no longer able to process any refund and the issue will be handled by your card issuer

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詳細情報