Anvelopelider.ro レビュヌ 

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TrustScore 5段階評䟡の4

4.1

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5぀星のうち5の評䟡

The tires had a competitive price on romanian market. The order took a bit long to arrive, but it is understandable cause it's an international transport. The tires have DOT from 2024 and I would pref... もっず芋る

5぀星のうち5の評䟡

Sunt multumit de cum se aseaza pe sosea. Ruleaza bine, au aderenta, s-au echilibrat foarte usor. La asa pret sunt foarte multumit. Au venit repede, chiar foarte repede. Expeditorul a anuntat awb dupa... もっず芋る

5぀星のうち3の評䟡

Am comandat cauciucuri XL MFS. Au venit cauciucuri XL si atat, fara MFS. DOT-ul in schimb este 2025. Din pacate, eram plecat cand au ajuns cauciucurile la punctul de livrare, asa ca nu am putut veri... もっず芋る

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5぀星のうち2の評䟡

Am făcut comanda și mă platit doua produse. Primul cauciuc a putut fi urmarit și a ajuns foarte repede. Al doilea cauciuc nu a putut fi urmarit iar după o lună, la cererea mea de verificare, am fost a... もっず芋る

䌁業が回答したした

䌁業情報

  1. タむダ専門店

Anvelopelider.ro に぀いお

圓該䌁業による蚘述

De la înființarea noastră în 2016, am devenit un jucător principal pe piața europeană a anvelopelor online. Acest succes se bazează pe încrederea multor profesioniști și preferința a sute de mii de consumatori. Reputația noastră se sprijină pe trei piloni: rigurozitate, excelență și prețuri competitive.

Echipele noastre de experți se angajează să vă ofere o experiență excepțională a clientului, susținută de o logistică eficientă și procese optimizate, garantând satisfacție maximă la fiecare achiziție.

Angajamentul nostru? Vă oferim cele mai bune prețuri de pe piață în permanență. Pentru nevoile dvs. de anvelope, optați pentru excelență și fiabilitate alegând compania noastră.

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4.1

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TrustScore 5段階評䟡の4

1744件のレビュヌ

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4.1

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5぀星のうち3の評䟡

Am primit alta varianta a modelului comandat, dar DOT 2025 ( comanda 2026 )

Am comandat cauciucuri XL MFS. Au venit cauciucuri XL si atat, fara MFS. DOT-ul in schimb este 2025. Din pacate, eram plecat cand au ajuns cauciucurile la punctul de livrare, asa ca nu am putut verifica eu coletul. Si, odata receptionat este considerat acceptat, asa cum scrie clar in ai lor Termeni si Conditii.

L.E. : Să fim înțeleși, DOT 2025 este foarte bun. Asta este partea pozitivă :)

2026幎6月3日
Anvelopelider.ro ロゎ

Anvelopelider.ro からの回答

Ne pare rău pentru această experiență.

În ceea ce privește DOT 2025 pentru o comandă din 2026, acest aspect nu este în mod normal problematic dacă anvelopele au fost depozitate corect, iar pentru anvelopele cu DOT sub 36 de luni această mențiune nu este afișată separat pe site.

În schimb, dacă ați comandat o versiune XL MFS și ați primit o marcajare diferită, situația trebuie verificată de serviciul post-vânzare. Vă invităm să deschideți un tichet din contul dvs. de client, cu poze ale marcajelor înscrise pe anvelope, pentru ca echipa noastră să poată analiza rapid neconformitatea și să vă ofere o soluție adecvată.

Vă mulțumim pentru semnalare; observațiile dvs. ne ajută să ne îmbunătățim serviciile.

5぀星のうち1の評䟡

Never again

Ordered tires for one of my motorcycles and my car. Car tires order went perfect. 5*.
They managed to fumble the motorcycle tires order, delivering only the front tire in a shipment that was supposed to contain both but didn't.
Opened a case with their support, they said the delivery company stole the rear tire and they are investigating. Not true, since I have video evidence the packet was not tampered with (shrink-wrap was not big enough and not reheated). Also, the investigation is supposed to last 1-3 months.
25 days after the initial order I gave up, reordered the rear tire from them (now ~ EUR 20 more expensive) and opened a chargeback with my bank. Four days later they told me they are giving back the money for the original, undelivered tire, in the next 3-4 working days. That was 12 days ago. No money in the bank yet.
Checked the account. Order shows as cancelled. They attached a "Credit Note" that allows them until July 18th to give the money back. This is unreal!
** Buyers beware: there is a reason they have such good prices. You get frustration and anger **

Later edit: they told me I have to cancel my dispute before getting the money back. I don't trust them so I will wait for the bank/Mastercard to reimburse me. I will also file a complain with the the Authority for Consumer Protection & ECC. These kind of stuff should not happen in EU!

2026幎5月8日
Anvelopelider.ro ロゎ

Anvelopelider.ro からの回答

We are sorry to read about this experience, especially after your car tire order went well.

As you have already opened a case, your claim will be prioritized internally so our after-sales team can review the missing motorcycle tire, the refund timeline, and the information you were given. If a bank dispute is already active, the refund handling can depend on the status of that procedure and the checks required by the payment provider, so the team will need to confirm the next applicable step on your file.

Our site complies with the consumer protection laws applicable in each country where we operate, as specified in our terms and conditions.

Thank you for detailing what happened. Even when the situation is probably more complex than it appears, your feedback is taken seriously and helps us improve our service.

5぀星のうち2の評䟡

Nu este site romanesc

Fiti atent ca Anvelopelider.ro nu este o firma romaneasca, chiar daca pare sa fie! Cauciucuriile au venit din Polonia prin DHL, iar transportul a luat mult mai mult timp decat asteptam. Cand au ajuns cauciucurile din fericire totul a fost bine, dar deja din start curierul a spus ca oricum nu se mai poate returna daca ceva nu este in regula, fiind venit din strainatate.
Asa ca data viitoare nu risc sa comand de pe acest site. Mai bine le iau de la un site romanesc, le primesc in doua zile si pot sa le returnez daca ceva nu e bine.

2026幎5月13日
Anvelopelider.ro ロゎ

Anvelopelider.ro からの回答

Vă mulțumim pentru comentariu și ne pare rău pentru această experiență.

Site-ul nostru respectă legislația privind protecția consumatorilor aplicabilă în fiecare țară în care operăm, iar aceste informații sunt prevăzute în termenii și condițiile noastre. De asemenea, faptul că expedierea vine din altă țară nu anulează dreptul de retur, acesta rămânând valabil conform condițiilor comenzii.

În ceea ce privește livrarea, termenele pot varia în funcție de transport, traseul logistic sau eventuale incidente ale transportatorului. Vă mulțumim pentru observații: ele ne ajută să ne îmbunătățim transparența și comunicarea.

5぀星のうち3の評䟡

Tyres arrived on a few days difference

I ordered 4 tyres at once, but they arrived 2 at a time, at a difference of 3 days. The tyres are OK, the shipping itself was delayed for the second tyre set.

2026幎5月14日
Anvelopelider.ro ロゎ

Anvelopelider.ro からの回答

Thank you for your feedback, and we are sorry for the delayed delivery of the second pair of tyres.

Orders can sometimes be split into multiple parcels due to transport constraints, to ensure the best possible delivery. Delivery times may also vary depending on the carrier’s conditions and other unforeseen circumstances.

We appreciate your comments and will use them to keep improving our service.

5぀星のうち1の評䟡

This was one of the most frustrating


This was one of the most frustrating online shopping experiences I’ve had. I ordered 2 Michelin Road 6 motorcycle tires, but after waiting about a week, I received a car tire instead of motorcycle tires. I refused the delivery immediately and provided photo evidence of the incorrect item, as it was already clear this situation would not be handled smoothly. After that, the entire process became unnecessarily complicated. Even though it was one single order with a single tracking number, it was split into two separate cases internally, which created confusion and delays. Communication was extremely repetitive and unhelpful. I kept receiving generic responses such as “we are checking,” “please wait,” and “the warehouse will confirm,” without any real updates or timelines. The company acknowledged several times that the mistake was on their side, yet I still had to repeatedly chase updates and wait for resolution and refund. The refund was eventually processed, but only after significant delays and constant follow-ups. While the refund was ultimately completed, the handling of the situation, communication, and customer support experience were far below acceptable standards.

Update: I also noticed that my review does not appear to have been approved on the company’s own website, while here on Trustpilot the experience can at least be discussed publicly. And it is the same review.

2026幎4月24日
自発的なレビュヌ
Anvelopelider.ro ロゎ

Anvelopelider.ro からの回答

We are sorry to read about this experience and the confusion caused by receiving an incorrect item, then having your order handled through two separate internal cases.

We understand how frustrating it must have been to repeatedly chase updates despite your photo evidence and refusal of delivery. Even though your refund has now been processed, your feedback about the delays and the lack of clear communication is fully noted and will be shared internally so we can improve how similar situations are handled.

Thank you for taking the time to report this. Your remarks are important and help us improve our service.

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