A-One Insurance Group レビュヌ 

109
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had an extremely complicated claim, involving two separate floods, two separate insurance companies and a managing agent that rarely responded. Anna Grover guided and kept the pressure on when every... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Can't fault the service provided by Harry Smart and his team. Quick responses, always happy to answer any questions even if they are 'silly' questions and are just generally easy to speak with. the la... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We had a very difficult claim to process, yet Jules Mcgowan guided us clearly through the requirements, with consistent patience, helping us establish exactly what was needed in order to proceed. She... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

A-One have been very useful in finding us motor cover for our slightly unusual situation. But the proof of the pudding with insurance is what happens when you need to claim. When we did need to claim... もっず芋る

䌁業情報

  1. 保険ブロヌカヌ
  2. 自動車保険代理店
  3. 事業保険䌚瀟
  4. 商業保険䌚瀟
  5. 損害賠償保険䌚瀟
  6. 個人保険䌚瀟

さたざたな倖郚゜ヌスから提䟛された情報

A-One is a top 50 UK insurance brokerage and absolutely dedicated to making sure our clients get precisely the protection they need. We offer a full service range of personal and commercial risk management from six UK regional offices and our headquarters in Ringwood, Hampshire with specialist divisions run by experts in their fields to provide the high quality personal service that has been our touchstone since 1993. Our success has been founded on our commitment to high quality personal service, fastidious attention to detail and our unshakeable belief that we can deliver exactly what you need.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

109件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.8

すべおのレビュヌ

(109)

過去12か月のレビュヌ数: 35ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I renewed my Business insurance with


I renewed my Business insurance with Pristine Insurance this week, Laura helped me with the quote and process, not only was the quote competitive it was seamless, thankfully with Laura's help.

I would certainly recommend them.

2023幎4月3日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for the great review, James. We will be sure to pass your feedback to Laura.

5぀星のうち1の評䟡

Awful customer service

Awful customer service. Takes weeks to hear they respond to email. ~Horrible experience dealing with their unfriendly and unprofessional brokers

2023幎3月1日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Hello,

Thank you for reaching out to us. We are very sorry to hear about your negative experience. We would of course like to identify your policy and discuss this further.

Therefore, we would be grateful if you could get in touch at your earliest convenience via the details below:

Email: complaints@aoig.co.uk
Telephone: 01425 480700

Thank you,
A-One Insurance Group.

5぀星のうち5の評䟡

Laura Karian is not only here to sell a


Laura Karian is not only here to sell a policy to you but pay a huge attention to detail and understand your requirement. She has always run extra miles to help me beyond her normal hours. She is absolutely is the best person I will deal with and will never move my business elsewhere unless she says.

2023幎3月21日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for leaving such a lovely review and we're delighted that you are so pleased with our service. We will make sure Laura sees your feedback 😊

5぀星のうち1の評䟡

Useless woke fools

If you want a penny pinching long drawn out experience this company is for you. 3 months and they are arguing over peanuts. Support the customer no why on earth would they want to do that? Stuff them, from now on I’m going with my own insurance and not a communal one. I’m going to pay for the repairs caused by the water leak from the flat upstairs myself otherwise it won’t get done this century

2023幎1月4日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Hello,

Thank you for reaching out to us. We are very sorry to hear about the problem you are experiencing. Our claims team manager would like to discuss this further with you. We would therefore be grateful if you could get in touch at your earliest convenience via the details below:

Email: Alisonj@aoig.co.uk
Telephone: 01425 486536

Thank you,
A-One Insurance Group.

5぀星のうち5の評䟡

I have been with this company for


I have been with this company for several years now and find them to be very helpful and professional.Their understanding of the cover they are providing is extremely valuable, I deal with Laura and find her to very helpful professional and extremely knowledgeable about every aspect of the cover! I would highly recommend this company to everyone excellent service. Five star!

2022幎12月23日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for the lovely review Garry.

5぀星のうち5の評䟡

Very helpful

Very helpful. Seem to do their best to get the best product for our needs.
Always easy to contact them.
We deal with Tom Wolverson who is always very helpul

2022幎12月13日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for the review Andy!

5぀星のうち5の評䟡

A-One provide insurance to business

A-One provide insurance to our business. Their professional service ensured that we received the correct insurances to protect our business and directors together with allowing us the insurance to grow in a new direction. We regularly refer to A-One and receive excellent feedback. Thank you.

2022幎9月16日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for such a lovely review. We'd also like to thank you for your recommendations too!

5぀星のうち5の評䟡

Laura Karian is AMAZING!!

I had been recommended to contact Laura as had been told by another Dry Cleaning company that she was the best he’d ever come across, he wasn’t wrong !!
Laura made a stressful time as easy as she possibly could, she was in constant contact with me and did everything in her power to help us. Thank you so much Laura, you are absolutely brilliant!!!

2022幎9月1日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Jo, thank you for such a lovely review. Laura is a real credit to our team, we will pass your feedback on to her too!

5぀星のうち5の評䟡

Buildings and Public Liability Insurance

I have used the company for several years to arrange insurance for a freehold management company. My contact is Debbie Joy, who has been unfailingly professional and personable. The premiums have always been competitive and the cover market-leading. I would not hesitate to recommend and will consider A-One for my future personal insurance needs.

2022幎8月11日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for the lovely review, Adam. We will pass this onto Debbie too! 😊

5぀星のうち5の評䟡

Geat service

Geat service, Fast turn around and most of all polite and welcoming. Laura understood our businees needs, giving us peace of mind that the right policy was in place.

2022幎7月13日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you very much for the review. Your feedback will be passed on to Laura! :)

5぀星のうち5の評䟡

Georgia Colloff amazing team member

After being given a query by manager with little to no information I phoned and got through to Georgia Colloff thinking she wouldn't be able to help due to how Vague my query was. Georgia went above and beyond to help not only find the information for me but to ensure any communications going forward would be smooth and gave me all the information i needed in a quick 10 min phone call. It seemed no trouble to Georgia and it made my day as i often spend my days trying to fix queries and people are not willing to help if i dont have the info they need!

Thank you to Georgia for making my day that little bit easier and brighter!

2022幎7月8日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for leaving such a lovely review. We have passed your feedback on to Georgia. :)

5぀星のうち5の評䟡

Awful Bournmouth number closed YET


After making a terrible mistake thinking it was A ONE INSURANCE fault
I was wrong these people pulled out all the stops to help and direct me to the correct insurers.
my sincere apologies

2022幎6月4日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

We're sorry to hear that you haven't been able to contact us. For reference our main, head office number is: 0333 222 1030. We've just checked and this is the first number that comes up on Google too.

Rest assured, our Bournemouth office, along with the rest of our offices throughout the Group are open as usual and will be happy to advise you on your insurance requirements. We do notice that you left your review over the bank holiday though, so perhaps you just missed us :(

It would be great if you could get in touch on the number above, so that we can try and identify the number you called first of all. Thank you for your time.

5぀星のうち5の評䟡

Janine Davis was superb

Janine Davis was superb! I had to make a claim that was not dealt with properly by the management company that manages my building (Safepm). When I contacted the insurance company myself, Janine Davis was extremely helpful, she was polite, courteous, and very professional. Overall she turned a very frustrating experience into a positive one. Many Thanks Janine!

2022幎2月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Reliable and fair

Dealt with this company for many years and always found them very helpful and friendly - Alison Key is exceptional and very professional

2021幎10月13日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you for the review, John. We will pass your feedback onto Alison.

5぀星のうち5の評䟡

Canterbury Twenty Ltd

Ref Directors Liability Ins I have every confidence in dealing with your Debbie Joy who has shown she clearly understands our Business and happily works within our high standards. It’s A pleasure to do business with her within the A1.Group . Phil Purchase

2021幎8月28日
自発的なレビュヌ
A-One Insurance Group ロゎ

A-One Insurance Group からの回答

Thank you very much for the review. We will pass your feedback to Debbie and the rest of the property team.

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