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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I purchased a C3 Motorcycle Carplay after a YouTube review from a local motorcyclist. I must say on initial purchase customer service ''Nikki'' was excellent as i picked the wrong sun shade and she e... もっと見る

5つ星のうち4の評価

Customer support and Nikki is extremely quick, it’s one of their best traits. Their gps id rate rate an overall 4/5 in comparison to what’s on the market but for the price wise considering it’s really... もっと見る

5つ星のうち5の評価

Bought the C6 Pro, mounting is easy and everything you need is included even the memory card. The CarPlay connection works fast and the resolution of the cameras is great. The app makes it easy to fas... もっと見る

企業が回答しました

5つ星のうち5の評価

Voglio ringraziare personalmente Rita per l’apporto e la gentilezza avuta nei miei riguardi ! Ottimo servizio voto 5 Stelle !⭐️⭐️⭐️⭐️⭐️

企業情報

  1. バイク備品・アクササリー専門店

当該企業による記述

AOOCCI delivers premium in-car infotainment solutions—including CarPlay/Android Auto adapters, GPS displays, and TPMS—for drivers and motorcycle enthusiasts worldwide. Our devices blend durable build quality, intuitive design, and seamless vehicle compatibility (with specialized options for BMW etc.). We prioritize customer satisfaction: our responsive support team offers fast help for pre-purchase queries and troubleshooting. Guided by user feedback, we refine products to ensure reliability and value. Choose AOOCCI to elevate your ride with smart, accessible tech that enhances safety and connectivity.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

365件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 94%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(365)

過去12か月のレビュー数: 161件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

C3 plus

J'ai acheté un C3 plus. Le rapport qualité prix est excellent. Les capteurs de pression fonctionnent correctement. L'écran est bien lisible et fluide.
Lors de la première livraison qui a été rapide j'ai eu un soucis avec l'écran. J'ai donc testé le service après vente. Et bien , j'ai eu affaire à Rita qui a été très à l'écoute et qui a résolu mon problème avec sérieux. Je recommande !

2026年5月14日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you for your wonderful review of our C3 Plus! We’re glad you’re satisfied with its cost performance, sensitive pressure sensors and smooth screen experience.
Happy to know Rita offered attentive & professional after-sales support and fixed your screen issue smoothly. Your recommendation is the best encouragement for our whole team! Wish you a nice day.

5つ星のうち5の評価

Voor m'n verjaardag de C9 Pro Max…

Voor m'n verjaardag de C9 Pro Max gekregen. Mooi scherm maar bluetooth werkte niet geheel naar behoren. Via WiFi een update gedaan en daarna ging het mis. Contact opgenomen met de helpdesk van Aoocci en binnen notime van medewerker Rita een updatefile en uitleg gekregen. De SD kaart geplaats en de update z'n werk laten doeng en voilá, de C9 werkt zoals het hoort.
In de ondersteuning zit het verschil! Hartelijk dank Rita!

2026年5月13日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Hi there! Thank you so much for your lovely feedback and birthday blessing for our C9 Pro Max. It’s fantastic to hear Rita helped you swiftly fix the Bluetooth issue with the SD card firmware update. Our after-sales team always puts customers’ needs first, and we’re thrilled your phone is running perfectly now. Enjoy your C9 Pro Max! 😊

5つ星のうち4の評価

Had a great experience with AOOCCI…

Had a great experience with AOOCCI customer support. I recently encountered an issue with my C6 Pro TPMS after updating the firmware, and their support team was very responsive and helpful throughout the troubleshooting process.

Special thanks to Rita for patiently assisting me step-by-step until the issue was resolved. Really appreciate the quick support. 🙌

2026年5月10日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you for your nice review! We’re glad our customer service helped fix your C6 Pro TPMS after the firmware update. Rita is always ready to offer patient step-by-step guidance. Your recognition inspires us to keep providing reliable support!

5つ星のうち5の評価

Super Support

Super Support, Problem wurde dank Estella gelöst. Antworten mit Lösungen kamen sehr Zeitnah und gut nachvollziehbar.
Vielen Dank und weiter so

2026年5月12日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your wonderful feedback!

We're delighted to hear that Estella was able to solve your problem with timely and clear solutions. Your kind words mean a lot to us and will be shared with her and the whole team.

If you ever need any further assistance, please don't hesitate to reach out. We're always here to help.

Thank you again for your support and encouragement!

5つ星のうち5の評価

Booting failure- files provided to compete upgrade

COCO was. extremely helpful to resolve this booting issue. The response and fix came very quickly. The process to using the upgrade files could do with some more steps but overall the response was great.

2026年5月10日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for sharing your experience and for your kind words about Coco! 🌟

We're really glad the booting issue was resolved quickly and smoothly. We also truly appreciate your constructive feedback on the upgrade process — you're absolutely right that the steps could be more detailed and user-friendly. We'll take this on board and work on improving our upgrade instructions so future customers have an even easier time.

Thank you again for your patience and for helping us improve. If you ever need anything else, we're always just a message away!

Best Regards,
AOOCCI Team

5つ星のうち5の評価

Nice after sale support

Had an issue while updating my new C9 Pro and customer service replied in less than 24 hours providing clear instructions to solve the issue. Thanks Nikki for your kind help!

2026年5月9日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your kind compliment on our after-sales support!
We’re really glad to know we responded to your C9 Pro firmware update issue in a timely manner and that the clear instructions helped you resolve the problem smoothly.
It’s our pleasure to offer professional and patient support to every customer. Special thanks for your recognition of Nikki’s help.
We will keep maintaining high-quality service and look forward to your continued support.
Best regards,
Aoocci Support Team

5つ星のうち5の評価

Customer service was good

Customer service was good, Understand the customer concerns and provide solutions.

Very much happy for the support

2026年5月7日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your kind feedback!

We're delighted to hear that our customer service team understood your concerns and was able to provide effective solutions. Your satisfaction is what we always strive for, and your words mean a lot to us.

If you ever need any further assistance, please don't hesitate to reach out. We're always here to help.

Thank you again for choosing us!

5つ星のうち5の評価

Very fast and best quality of service

2026年4月30日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your kind words!

We're thrilled to hear that you experienced both speed and high quality in our service. Delivering fast and reliable support is always our goal, and your feedback means a lot to us.

If you ever need any further assistance, please don't hesitate to reach out. We're always here to help.

Thank you again for choosing us!

5つ星のうち5の評価

Service was amazing and the issue was…

Service was amazing and the issue was resolved promptly..

2026年5月2日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your kind words! 🌟 We're thrilled to hear that our team was able to resolve your issue quickly and that you had a great experience with our service.

Providing fast and reliable support is what we strive for every day, and reviews like yours truly make our day. If you ever need anything else, we're just a message away!

Best Regards,
AOOCCI Team

5つ星のうち4の評価

Service client réactif pour toute aide…

Service client réactif pour toute aide ! Merci à Nikki de m'avoir aidé sur certains problèmes que j'ai rencontrés !

2026年3月24日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Cher client,
Merci infiniment pour votre gentille remarque et votre confiance !
Nous sommes ravis que notre collègue Nikki ait pu vous accompagner et résoudre vos problèmes rapidement.
Nous nous engageons à toujours proposer un service client réactif et attentif à tous nos clients.
Nous vous remercions pour votre soutien et n’hésitez pas à nous contacter si vous avez besoin d’aide à l’avenir.
Cordialement,
L’équipe Aoocci

5つ星のうち5の評価

AOOCCI C7 - Da verificare su strada......

Prezzo allineato ai prodotti di concorrenza . Quello che mi è piaciuto è stata la percezione di qualità del modello C7 acquistato ed arrivato dalla cina dopo solo 9 giorni, un record anche se fosse stato spedito dall'Italia. Non ho dovuto acquistare nulla,solo un pò di manualità e fantasia per adattarlo alla mia moto (INTEGRA 750). Dovrò provarlo per strada ma finora tutto perfetto, rapido nella configurazione iniziale e molto reattivo ai comandi.Ho installato anche i sensori di pressione delle gomme. Vedremo su strada.

2026年4月28日
自発的なレビュー
5つ星のうち5の評価

C9Pro Max

C9Pro Max - nice unit and components, video quality is better than expected. Installation was straight forward. A few issues with firmware updates and connecting video files to phone for downloading - tech support from Coco was excellent - prompt and resolved issues. Hoping developers add change in tire pressure warnings similar to what the C6 units do.

2026年4月24日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your wonderful review and for choosing the C9 Pro Max! 🎉

We're thrilled to hear that you're happy with the unit's quality, components, and video performance, and that the installation went smoothly. It's also great to know our tech support team was able to assist you promptly — we'll be sure to pass your kind words along to Coco! 😊

Your suggestion about adding tire pressure change warnings (similar to the C6 units) is truly valuable. We'll forward this feedback to our development team for consideration in future firmware updates.

Thank you again for your support and thoughtful feedback. If you ever need anything, we're always here to help!

Best regards,
AOOCCI Team

5つ星のうち5の評価

C3 plus defective screen - Great customer service.

I ordered a C3 Plus, carplay device. It was delivered within time, and came in a really nice box, it really seems to be great quality. After I installed the unit and started using it, the screen had some type of defect so my fingers made a mark inside the screen where I pressed the screen. The marks would dissapper after some time, but would come back next time I used the screen.
Anyway, I reached out to Aoocci customer support, asking for help. A friendly person named Nikki wrote back to me, and we found a good solution. Now I got another unit on the way, and I am looking forward to using the C3 Plus.

I highly appreciate good customer service, and Nikki gave me good customer service. Thank you.

I can recommend other people to buy stuff from Aoocci.

Best regards,

Jacob Thielsen.

2026年4月24日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Dear Jacob,

Thank you so much for taking the time to share your experience with us — we truly appreciate your kind words and your 5-star review! ⭐

We're sorry to hear that the original C3 Plus had a screen defect. We understand how frustrating that can be, especially when the product otherwise met your expectations in terms of quality and packaging. We always strive to deliver the best, and we're glad we could make things right for you.

A huge shoutout to Nikki for providing you with the excellent support you deserved! Your feedback means a lot to her and the entire Aoocci team. We'll make sure to pass along your kind words. 😊

We're confident that your new C3 Plus will deliver the great experience you're looking for. Once it arrives, if you have any questions or need any assistance with setup, please don't hesitate to reach out — we're always here to help!

Thank you for recommending Aoocci to others, Jacob. Customers like you are what motivate us to keep improving every day.

Enjoy your new C3 Plus! 🎶

Warm regards,
The Aoocci Team

5つ星のうち5の評価

So far they have the best after sales…

So far they have the best after sales customer service specially to Nikki, who had ensure that she get what I need.

2026年4月21日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for the wonderful feedback! 😊 We're truly honored to hear that — and Nikki will be thrilled to see your kind words! Providing the best after-sales experience is what we strive for every day. We're always here whenever you need us! 🙏

5つ星のうち5の評価

C4 hidden camera with GPS

I ordered a C4 hidden camera with GPS. Had some issues with the gps module so I contacted the support. Estella from the support team helped me solve the problem really fast, tanks again!
The product is great, good price value ratio, great support!

2026年4月19日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your kind words! We are thrilled to hear that you are happy with the C4 hidden camera and that Estella was able to assist you quickly. Your satisfaction is our greatest motivation. If you ever need any further support, please don't hesitate to reach out.

5つ星のうち3の評価

Online support zero

Nice unit but difficult to navigate. Cannot get any manuals online (mine got wet), if it is not on sale now support seems zero.

2026年4月17日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Dear Valued Customer,

Thank you for your feedback — we're glad to hear that you think the unit itself is nice, and we're sorry to hear about the difficulties you've been experiencing.

We completely understand how frustrating it can be to navigate a new device without a manual, especially when your original copy got damaged. We sincerely apologize for any inconvenience.

We'd like to help! Could you please reach out to us directly at support@aoocci.com with your product model and order details? We'll be happy to:

📖 Send you a digital copy of the user manual right away
💬 Walk you through any features you're having difficulty with

Our support team is very much here for you — whether your product was purchased recently or some time ago. We stand behind all of our products and are committed to ensuring every customer has a great experience.

We hope to hear from you soon so we can get this sorted out for you! 😊

Warm regards,
The AOOCCI Team

5つ星のうち5の評価

Brilliant service

Brilliant service, reply very quickly. Coco was excellent with their assistance, thoroughly recommend this company. Don’t be afraid that it’s overseas, they keep you updated every step of the way with your purchase.

2026年4月9日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you so much for your wonderful review and kind words about Coco!

We’re really glad our fast service and constant updates made your overseas purchase smooth and reassuring.

Your recommendation means a lot to us, and we’ll keep providing the best support for you.

Best Regards,
Coco

5つ星のうち5の評価

Great support

I presented a problem and Estella sent me some quick instructions to improve the installation. Now BX system works perfectly.

2026年4月8日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you for sharing your experience! We're delighted that Estella provided you with quick and helpful instructions. It's great to hear your BX system is now working perfectly. We truly appreciate your support and wish you many happy and safe rides ahead!

5つ星のうち1の評価

Cheap Chinese Crap with no Support

I don't know where all these good reviews come from, but my experience is poor. When will I ever learn that you just cannot trust Chinese companies. I got my C9 yesterday and started the fitting process today, but plugged it in using USB to do all the connections.
My iPhone 17 says it is connected but after multiple attempts and two hours of trying the unit does not connect to the phone.
No support is available, and the so called 'worry free' insurance only covers shipping.
These are cheap plastic chinese knock-offs, don't waste your money.

2026年4月8日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Thank you for your feedback, and we are very sorry for the inconvenience you’ve experienced.

We followed up on your issue immediately after receiving your email. This type of problem is extremely rare. Since you mentioned that both phones you tried are iPhone 17, we suspect there may be a compatibility issue.

We kindly ask that you return the product to us for inspection. Once received, we will send you a replacement immediately and cover all shipping costs both ways. We sincerely apologize for the trouble and appreciate your understanding.

Best Regards,
AOOCCI Team

5つ星のうち1の評価

Compré el modelo BM6/BM7 CarPlay moto…

Compré el modelo BM6/BM7 CarPlay moto BMW - Sistema de navegación OEM & control del volante, y hasta la fecha no sé nada de ello, prendió que es un timo, por lo que recomiendo no comprar .

2026年4月7日
自発的なレビュー
Aoocci ロゴ

Aoocci からの回答

Dear customer, we are sorry to hear about your concern. Shipping to Spain usually takes 7–14 days. According to our records, your package is still within the normal delivery timeframe. We kindly ask for your patience. If you need further assistance, please contact our support team at support@aoocci.com. Thank you for your understanding.

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