Aoocci レビュー 

J'ai commandé un C6 pro sur le site aoocco, que j'ai reçu une dizaine de jours plus tard.
Lorsque je l'ai installé et mis en service, je me suis rendu compte que la réception GPS ne fonctionnait pas.
J'ai donc contacté le support aoocco et très rapidement j'ai pu échanger pour résoudre ce problème.
Coco a pris en charge ma demande et très rapidement a identifié que cela venait du controller. Il m'a donc envoyé un nouveau controller que j'ai reçu quelques jours plus tard et après installation, le GPS était opérationnel.
Merci beaucoup à coco pour sa compétence et son sérieux.

Super efficent customer support
And good quality products

@Nikki, this has been the best customer service I’ve ever experienced. I work in sales and manage a customer service team, and unfortunately we don’t measure up to the standard of service you provide; I’ve used you as an example of what excellence in our work looks like.
Thank you so much for everything.

Great prices and great after sales support. I had lost one of the anti-theft screws of screen mount. Nikki from Aoocii team helped me out and offered to send 2 screws for free with an order of screen protector! Super helpful!

My AOOCHI C3 pro Took 7 days to arrive with USB connector and tyre pressure monitors included . For my 2020 Tiger the USB cable wasn’t quite long enough to go from the “switched” USB socket under the seat to the unit on the handlebars I needed an extension. Could have used the socket on the yolk but it’s not “switched “. Took me about an hour to fit , finding a route for the cable took most of that time. Connected to phone easily. Was about to replace my Rider TOM TOM unit when the video appeared😃. Can’t use my iPhone quadlock and Dampener thingymebob as my tiger 900 kills the camera😵‍💫. So ordered one, interestingly , or not really a surprise, ZONGHENG LLC has appeared on my bank statement. Waiting for it to arrive, fingers crossed. attachment to the handlebars was slightly different from the pictures on the website although was the same as that shown on TMF video . I’ve still to try it out in real situation

To your answer on return fee only

This is from your mail on 3 of februar
How is this only freight?

On February 3, we informed you that the screen needed to be replaced at a cost of $40 USD, and clarified that the screen could not be repaired—only replacement could solve the problem.

Aoocci.com, based in the US.
Dropship out of China. Itself not an issue until there's an issue. They ask you to return it to China and then never forfil thier obligation blaming the agent in China. Just stating that they are monitoring it and blaming customs. Customs takes and average of seven days in China. Over a month and only the consignee, thier agent can do anything. They dont. Aoocci US state that they must recive the product back before they will do anything. Leaving you in limbo without a unit and cash. Beware poor service if it goes wrong. Playing the blame game with no responsibility to the customer, wont take a complaint. Stay away, customer service if it goes wrong is non existent.

Excellent service.
I recently had an issue when i believe I connected the Power Box to the wrong power source (12v external socket) and it burnt out!
I contacted Aoocci Support and they sent me a replacement with no quibble.
I then introduced a Fuzebloc and a switched live from the rear light and all worked well.
Customer Support was excellent.

Der Support ist super. Alle Sachen werden schnell erledigt

Hallo
Da ich am PC nicht der beste bin hatte ich große Probleme beim Update des Gerätes. Mit Hilfe von Herrn Coco mit dem ich ständig über E-Mail in Verbindung stand ist es mir dann letztendlich gelungen. Vielen lieben Dank dafür. 👍😉🫶

Great product and fantastic product support Coco was the most patient and attentive product support, ensuring i was happy.
The U6 is a brilliant addition to my motorbike I can utilise any navigation app. The dashcam are invaluable thier images helped in having a driver charged.
Highly recommended Aoocci and thier team.

Have a u6 .witch rear tyre pressure sensor not working Niki responded with in 24hrs with the solutions

Assistito da Estella per il ripristino del mio BM6. Ottimo feedback e massima velocità e disponibilità!!! Gentile e professionale!!!

Watched a lot of reviews and decided that this device with the BMW direct fit and the Dashcams at the price quoted was the best deal. The only mention on reviews is brightness of the unit, however having used it for a couple of months I've really not had any issues with that so don't worry. Oh and it does not hide the display on the GS1300 which is something else other worry about and mines the BM7 7 inch jobby (Big and worth the extra few quid).

Fitting wise, the cameras on a GS1300 were very easy to fit with the sticky pads, one under the "Beak" and one under the rear just above the radar, plenty of cable and routing it was easy (Use a long thin stick to get it to the rear of the bike, I used a golf alignment stick!) but took me less than 15 mins to install. Camera quality is very good 1080P and placed where I have, are steady on playback. Unit is easy to use, works with gloves and has a rear mirror function also. Carplay is slick and non stuttery and goes over wifi rather than bluetooth which frees up things such as intercoms and the bike itself (Clever). Directions etc are played to my Fodsport bluetooth unit no problem.

Of course support is also important and if you read facebook it would seem slow and no good, however I had an issue with the shipped firmware (No MPH switch) and support (Nikki who seems to be mentioned on here a bit!) has picked it up and resolved in hours, with a firmware file sent direct. Amazing!

This unit is a no brainer really, you can pay a lot more for the same features.

I am not sponsored, paid full price and am usually sound of mind.

Get one. They are truly worth the cash.

What a great piece of equipment for a bike
Only had one slight issue with a tpms sender but it was sorted out very quickly thanks to Rita at customer service.
I would highly recommend the C6pro to any motorcyclists

Many thanks Ian

Hey
Just go for it Aoocci is the best in the market, I am giving a 5star rating because of the 'Customer After Sales Service Team',How they handled things at times updating me with the minute details of my product, if i am buying again i make sure ill be buying from you guys and also suggest it to my friends too its just "Always Aoocci"
And thank Nikki & Team for taking care of my product,'TheBestAfterSalesAgent'.

Thankyou Aoocci & Team

Thank you Coco for efficiently dealing with providing my missing parts. Very pleased with the service....

I received excellent customer service from Estella and her support team when dealing with a user access issue on my R1 Dash Cam. They were very helpful and responsive throughout the process until a satisfactory resolution was achieved. One happy customer.

Update: 20/03/26 The company replied publicly asking me to contact them by email. However, I had already sent several emails before leaving this review and never received any response. I am still waiting for a proper resolution.

J’ai acheté la caméra moto Aoocci C9 Pro Max début janvier 2026. Après réception du produit, j’ai constaté que certaines fonctionnalités mentionnées dans la description n’étaient pas présentes sur l’appareil. J’ai donc contacté le service client pour demander un retour pour non-conformité.

Le service client m’a demandé de renvoyer le produit en Chine via La Poste et de leur envoyer par e-mail la facture des frais d’expédition ainsi que le numéro de suivi afin que ces frais soient remboursés. J’ai suivi exactement leurs instructions et fourni tous les documents demandés.

Le colis a été retourné et finalement livré après plusieurs semaines, notamment à cause des formalités douanières. Le prix du produit a été remboursé, mais les frais de retour que j’ai avancés n’ont jamais été remboursés malgré les instructions initiales du service client.

Selon leurs propres conditions générales de vente, lorsque le retour est dû à une erreur du vendeur ou à une description incorrecte du produit, les frais d’expédition sont censés être pris en charge par le vendeur. Dans mon cas, cela n’a pas été respecté.

J’ai envoyé plusieurs e-mails pour demander le remboursement de ces frais, mais je n’ai plus reçu de réponse. L’expérience a donc été longue, compliquée et frustrante.

Je conseille aux futurs acheteurs de vérifier attentivement les caractéristiques du produit et les conditions de retour avant d’acheter, surtout lorsque le retour doit être effectué à l’international.