ExpertChat レビュー 166

It is mostly my stupidity but they renew my free subscription without my approve and since I have Chatgpt too, in credit card bills I thought it is chatgpt and kept paying for 3 months. I even didnt use it once

They charge me 43CAD when I didnt even use their service and then when I emailed them I was told I do not meet all criteria for refund like hello??? For awareness please do not fall for their tactics DO NOT USE OR OPEN THIS APP AT ALL !!

i paid 99p for a ONE TIME PAYMENT, a week later they take 30.20 out of my account claiming there was some plan that was not even evident.

They took money from my account without my consent. Also I did not save my bank card for future payment and they did not inform me. They are scammer and I think their website must be shut down and they should be punished

They stole my money

Abo-Falle und kein einfacher Kündigungsweg!

Ich habe mich nur für ein kostenloses Probeabo angemeldet und wurde trotzdem mit €1 und später €30 belastet, ohne dass ich aktiv ein Abo abgeschlossen hätte. Es war nicht möglich, die Kündigung direkt über die Website durchzuführen, und der Kündigungsprozess ist völlig intransparent. Ich finde es sehr enttäuschend, dass man erst über Umwege den Support kontaktieren muss, um überhaupt eine Rückerstattung zu beantragen.

Ich fühle mich getäuscht und kann diesen Dienst aufgrund dieser Erfahrung nicht weiterempfehlen. Zudem fordere ich die sofortige Löschung meiner Daten – ein derart schwieriger Umgang mit Abos sollte nicht sein.

Außerdem weiß ich nicht, ob der Support überhaupt erreichbar ist, ob ich mein Geld jemals zurückbekomme oder ob mir weiterhin ungewollt Beträge abgebucht werden.

I've been charged 59,99$ without any email notification, only used once and it was very unuseful!! Please give me money back!!!!!!!!

I accidentally clicked on ‘Ai.expertchat.me,’ and they charged me $10 on my card, even though it showed $0.99. Additionally, the app doesn’t even work.

I'm in tears right now. As a full time student, the little money I had was meant for my rent. Just as I was about to pay, I realized it wouldn’t go through. Checking my account, I saw €29.99 had been deducted—without my consent. I sent two emails to support to cancel the subscription, but they didn’t deliver. I also tried using the app, but the cancellation option wasn’t clickable. Now I’m stuck, unable to pay my rent, and completely helpless. Please help me find a way forward.

Me han cobrado una cuota de 29 euros sin haberme suscrito a nada. Voy a denunciar hoy mismo. ESTAFA

This website keeps stealing my money and making me pay for subscriptions that I never signed up for. I keep trying to call and make complaints but no one answers or helps me.

I haven't got any refund about the payment even though I didn't use this. It was really frustrated and disappointed.

I am extremely dissatisfied with my experience with Expertchat.ai. Without my explicit consent or proper notification, I was charged $29.99 in January and February. Despite not signing up for or using their services, my credit card was billed for these charges.

Additionally, I never received any email statements or confirmations about the subscription or the charges. There was no clear communication or option to review, confirm, or cancel the subscription before the charges were made. I was essentially presented with the charges after the fact, which I believe is a violation of my consumer rights.

I contacted the company several times, and while they refunded the February charges, they refused to refund the January charge, citing their refund policy. However, I did not have a fair chance to opt out of the service in the first place, which undermines the fairness of their policy.

I am deeply frustrated with the lack of transparency and the poor customer service I have encountered. I hope this review helps others be aware of potential issues with this service.

I never subscribed and I sent them an e-mail after they took my money that I WANT TO CANCEL! They even wrote back by saying - Sorry to let you go etc. In the e-mail regarding my subscription cancelation, you sent me the confirmation that my subscription has been canceled, but you took it from my account 29,14EUR today. Just CANCEL EVERYTHING and I would highly appreciate it if you would return the money to me because I already canceled!

Bonjour,
Il faut faire une plainte collective contre cette entreprise qui ma déjà prélevé la somme de 770€ à mon insu.
C'est une belle arnaque.
Un robot nous répond te contacter le service client mais personne ne répond.
Je vais porter plainte de mon côté.

I received a fee deduction text of my credit card telling me I spent 14.99$ on your service. I checked all my emails and found that I have never subscribed your service. Besides，you directly deducted my credit card without informing me in advance. I need refund.

Une entreprise d'arnaqueur, vous vous permettez de prélever à la source les fonds des clients, après plusieurs tentative sans réponse positive, vous avez insisté jusqu'à me prélever 20,98 sans aucune cause; Bande d'arnaqueur

I am writing to formally demand a full refund for unauthorized charges made to my credit card. I have never registered for or used your services, and yet my account has been charged as follows:
October: $14.99
November, December, January, and February: $29.99 each
total：$134.95
Under the Fair Credit Billing Act (FCBA) and other applicable U.S. consumer protection laws, I am entitled to dispute any charges that I did not authorize. I have not received any confirmation, notification, or correspondence from your company regarding these transactions.
If I do not receive a full refund within 14 days of this notice, I will have no choice but to take further action. This may include filing formal complaints with the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), and pursuing legal action in small claims court, as appropriate under U.S. law.
I trust that you will treat this matter with the seriousness it deserves and process my refund immediately.

They charged me three times for a subscription and now they say they are not going to refund it!