ApplianceServe レビュー 

Great service no hassle job done in no time no messing about

The lady who handled my enquiry was friendly, helpful and polite. She actioned my request by forwarding it to the operations team to enable a date & time for an engineer to check/ repair my washing machine machine

I am with ApplianceServe and the Repair was carried out by an Engineer from Hotpoint..I was advised the time slot the Engineer would call on the days I said I would be available. A lady I spoke to on the phone about a query I had before the Engineer's visit was also v helpful and she allowed me to state whether I would prefer the Engineer to call in the morning or afternoon. The Engineer came at the correct time, was very pleasant and carried out the repair in a v efficient manner, explaining to me afterwards the cause of the problem to the Fridge Freezer and how I should be careful in future not to overload drawers.

Always a pleasure to call Appliance Serve.
Very friendly people and today I spoke with Bee. She was extremely helpful and supportive of my queries.
Thank you Bee.

Always quick to organise a repair and Silvia was very pleasant when speaking

Take too long between first call and an engineer visiting.

Bee was very professional & friendly. She was sympathetic to the problem I had with regard to an engineer attending my washing machine with the drier on top. Bee was determined to help & persistent until she got a suitable solution. I am very grateful. She is an asset & a credit to Appliance Serve. Thank you so much Bee.

Steve, fitted the new fan and element, explained about the smell when it is first switched on, and advised what to do.
First class service from beginning to end.
Thank you

Jay was excellent. He was very empathetic and understood my concerns. He is an asset to the company.

I would like to have given a five star rating, but I had to wait two weeks fot the engineer to come. He was on time, pleasant and efficient. So would give him five stars

Very pleased with service

Janis arrived within the time given. Very knowledgeable on product. Very pleasant and solved problem very quickly. Lovely person

Kai was very helpful and explained the process to me very clearly

Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

Although I would recommend this company .Had three engineers come out to service my dishwasher the fist one was absolutely rubbish the second and third were excellent. Had to wait a week for each engineer to come out and another week waiting for parts. I think they should prioritise old people with sever health issues and not have them wait so long.

Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

Staff at Appliance Serve handled the problem professionally with courtesy and efficiency

I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.