Aptive Pest Control - Atlanta レビュー 165

Aptive Pest Control - Atlanta からの回答

2025年9月11日

Hi Nick,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our service professionals provide thorough service and address all areas of concern, helping to keep your home comfortable. It’s wonderful to know that our services are making a difference and that you find them reasonably priced.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年9月3日

Hi Sally,

Thank you for sharing this with us. We’re glad to hear your service professional was polite, but it’s clear the quality of the cobweb removal didn’t meet the high standards we set at Aptive. We truly appreciate you bringing this to our attention so we can address it. We’d like the opportunity to send a service professional back at no additional cost to ensure your home is treated thoroughly. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled and make sure everything is taken care of properly. Your satisfaction matters to us, and we’re committed to getting it right.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年9月2日

Hi Rita,

Thank you for sharing your feedback. I’m sorry for the confusion and frustration regarding your account. At Aptive, we want every customer to feel they are receiving the service and value they expect. I’d like the opportunity to review your account and resolve this issue for you. If you’re open to it, please reach out at socialmedia@goaptive.com so we can discuss the situation, confirm the account details, and ensure any concerns regarding billing or service are addressed fairly. Your satisfaction is important to us, and we appreciate the chance to make this right.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年9月2日

Hi Sheila,

Thank you for sharing your feedback. I’m sorry to hear that your experience with our service professional didn’t meet your expectations. At Aptive, we aim to provide courteous, thorough service and clear communication at every visit, and it sounds like we fell short in this instance.

I’d like the opportunity to make this right. If you’d like, we can schedule a follow-up visit to ensure your home is fully treated inside and out, and I’ll make sure the service professional introduces themselves and reviews the treatment plan with you beforehand. Please reach out at socialmedia@goaptive.com so we can get this scheduled at your convenience.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年9月2日

Hi Kelvin,

Thank you for bringing this to our attention. I’m very sorry to hear about the frustration you’ve experienced. At Aptive, we take pride in providing reliable and timely service, and it’s concerning to hear that we didn’t meet that standard for you.

I’d like the opportunity to make this right and ensure your service is completed promptly. Please reach out to us at socialmedia@goaptive.com with your service address so we can get a reservice scheduled and address any concerns directly. Your satisfaction is very important to us, and we appreciate the chance to restore your confidence in Aptive.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年9月3日

Hi Randall,

Thank you for sharing your feedback! We’re glad to hear that our expertise, problem-solving, pricing, and scheduling have met your expectations. At Aptive, we take pride in providing thorough, effective, and customer-focused pest control, and it’s wonderful to know our efforts are making a positive impact for you.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月28日

Hi Pam,

Thank you for sharing your experience! We’re thrilled to hear that our communication and thorough service have made a difference and that the level of pests in your home has significantly decreased. At Aptive, we take pride in keeping our neighbors informed and confident in the work we do while delivering effective, reliable pest control. We truly appreciate you being part of the Aptive neighborhood and for recommending us, and we look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月25日

Hi Vernon,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been on time, communicates effectively, and provides thorough and professional service. At Aptive, we strive to deliver not only effective pest protection but also a seamless and informative experience for our customers.

We truly appreciate you choosing Aptive and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月25日

Hi Rey,

Thank you for sharing your experience and for noting the professionalism of our team. I’m glad to hear you’ve noticed some improvement with roaches, but I completely understand how frustrating it must be to still be dealing with mosquitoes around your home. That’s not the level of relief we aim to provide at Aptive, and I want to make sure your concerns are fully addressed.

I would love the opportunity to personally review your account and coordinate with our service team to evaluate your property, ensure treatments are applied effectively, and discuss strategies to reduce the mosquito activity. Our goal at Aptive is to protect your home and give you peace of mind both inside and outside, and I want to make sure we get this right for you.

Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and make sure your home is properly cared for. We truly appreciate your feedback and the chance to improve your experience.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月20日

Hi Victor,

Thank you for sharing your experience. I’m very sorry to hear about the confusion with your treatments and scheduling. I understand how frustrating it must be to expect whole-house and yard coverage and feel like that hasn’t been fully delivered.

I’d like to review your account and ensure the treatment plan aligns with what was promised, as well as clarify the scheduling process so there are no overlapping appointments or unnecessary charges. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and make this right.

We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to address these concerns.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月15日

Hi Cathy,

Thank you for sharing your experience. We’re sorry to hear that you haven’t been receiving appointment notifications and that an alternative solution wasn’t offered when you reported the issue. At Aptive, we want to make it simple to stay informed about your services, whether by email, text, or phone.

Please reach out to us directly at socialmedia@goaptive.com so we can update your communication preferences and ensure you’re notified in the way that works best for you moving forward. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience with Aptive.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月14日

Hi Sandra,

Thank you for sharing your experience with Aptive! We’re glad to hear that our services have been effective in controlling the pests around your home. Keeping your home protected and giving you peace of mind is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月13日

Hi Tom,

Thank you for sharing your feedback and for trusting Aptive to protect your home. We’re glad to hear you feel confident in the coverage we provide. We also appreciate your suggestions regarding scheduling options and the ability to choose AM or PM time frames, and we’ll be sure to share this with our team as we continue looking for ways to make our service even more convenient for our customers.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月12日

Hi Clare,

Thank you for sharing your experience with us. I understand how frustrating it is to still be dealing with ants despite bringing it up during recent visits. At Aptive, we aim to provide effective, lasting solutions, and it’s clear we haven’t met that standard for you yet. I’d like to review your account and arrange for a service professional to take a closer look and work on resolving the issue. Please reach out to us at socialmedia@goaptive.com so we can make this right. We value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月5日

Hi Walter,

Thank you for sharing your experience with us. At Aptive, we strive to deliver clear communication and thorough service at every visit, so I’m sorry to hear this wasn’t reflected during your termite station inspection. We understand how important it is for your home to be well cared for and for our service professionals to keep you informed every step of the way. I’d like to personally look into this and make sure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com with your contact info so we can follow up directly and work toward a better experience. Your feedback helps us improve, and we appreciate you bringing this to our attention.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年8月4日

Hi Donald,

Thank you for taking the time to share your experience! We’re glad to hear that our team arrived on time, worked efficiently, and kept you informed every step of the way. Clear communication—especially around important details like pet safety—is something we prioritize at Aptive Environmental.

We appreciate you trusting us to protect your home and loved ones, and we look forward to continuing to provide you with attentive, reliable service. Thanks again for being part of the Aptive family!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年7月29日

Hi Kirk,

Thank you for sharing your experience! We're so glad to hear that your service professional was both knowledgeable and helpful—that’s the level of expertise and care we aim to provide at Aptive.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with top-quality service.

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年7月21日

Hi Jackie,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional took the time to clearly explain the process and detail the treatments performed at your Forsyth County home. Providing thorough communication is a key part of our commitment to delivering exceptional service, and we appreciate you trusting Aptive to protect your home. We look forward to continuing to serve you with care and professionalism!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年7月21日

Hi Kristen,

Thank you for sharing your story and for trusting Aptive to tackle such an urgent pest issue so quickly! We’re glad our team was able to respond promptly and keep your home protected with consistent, effective treatments. Knowing that you feel confident in our service and that the bugs you’ve seen have been “the last of them” means a lot to us. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Aptive Pest Control - Atlanta からの回答

2025年7月18日

Hi Ana,

Thank you so much for sharing your experience! We’re truly proud of our team’s commitment to attention to detail and delivering high-quality service—that dedication is at the heart of everything we do at Aptive. Hearing that it shows in how we treat our customers means a lot to us. We’re grateful to have you as part of the Aptive family and look forward to continuing to provide you with exceptional care and protection.

-Jasmine