I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... もっと見る
企業が回答しました
Aptive Pest Control sends the same technician every time for my service. He knows me by name, knows his way around and thoroughly makes sure every single need is met. Incredible way to take care of... もっと見る
企業が回答しました
Paul was great and did the service. Only minus I will give is the aptive online portal. I have to call reschedule all the time. I requested the agent that I need the service quaterly but still th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
7801 North Lamar, Suite E182, 78752, Austin, TX, 米国
- 15127102494
We overthink pests so you don't have to.
4.5
優良
201件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Terrible Customer adherance
Since day 1, we have requested to be "first" on the list, or early morning spraying. We have had about 10 services, and not 1 has been before 11am, some as late as 6PM. Techs all seem just fine, and all gave generally good service, but the office is run by people who never update their notes, nor do they comply with any requests, and their computer scheduling/rescheduling options are totally useless. They are 2-3x the cost of other services, without any added benefits. We have also had 10 different techs, so a new one each time to show around the house and property... We have always had a bug service, so their is not any problem with this part to speak of..
2025年10月28日
Aptive Pest Control - Austin からの回答
Hi Dominic,
Thank you for taking the time to share such detailed feedback. We truly appreciate your honesty and the opportunity to improve. It sounds like our scheduling process hasn’t lived up to your expectations, and we completely understand how frustrating it can be when requests for early appointments aren’t honored. Your time is valuable, and we want to make sure your preferences are respected moving forward.
We’re also sorry to hear that the frequent rotation of service professionals and scheduling challenges have made your experience less consistent. At Aptive, we’re working to improve both our scheduling system and internal communication so our customers receive more reliable, personalized service.
We’d really like to take a closer look at your account to ensure your early morning preference is noted correctly and see what we can do to make your experience smoother going forward. Please reach out to us directly at socialmedia@goaptive.com so we can assist you personally. Thank you for being a part of the Aptive neighborhood. Your feedback truly helps us grow and provide better service.
-Jasmine
Pissed off
Didn't do hardly anything to the back yard which is where we spend all our time
2025年10月28日
Aptive Pest Control - Austin からの回答
Hi Ronald,
Thank you for sharing your feedback. We understand how frustrating it must be to feel like your backyard, where you spend most of your time, wasn’t properly treated. That’s not the level of care we aim to provide at Aptive. We’d like the opportunity to make this right by reviewing your service plan and scheduling a follow-up visit to ensure your entire property, including the backyard, is fully protected. Please reach out to us at socialmedia@goaptive.com so we can get this taken care of for you. We appreciate you being a part of the Aptive neighborhood.
-Jasmine
MajorB
I appreciated the technician's enthusiasm for completing the job correctly. My yard was unavailable for pest control treatment because workers were repairing my fence. The technician called her manager for guidance and proceeded to treat the inside of the house and a small section of the outside. She also assisted me in scheduling a follow-up for a complete treatment at the next available appointment. I was impressed with the technician’s exceptional, customer-friendly service—a job… well done!
2025年10月23日
Aptive Pest Control - Austin からの回答
Hi Major,
Thank you for sharing your experience. We’re thrilled to hear that our service professional handled the situation with professionalism and enthusiasm, ensuring your home received proper care despite the yard being unavailable. At Aptive, we take pride in service professionals who are customer-focused, adaptable, and committed to doing the job right.
We’ll be sure to pass along your kind words to the service professional. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.
-Jasmine
Customer Service
Randy’s customer service was excellent today!
He was very professional and did his job very well.
2025年10月26日
Aptive Pest Control - Austin からの回答
Hi Randy,
Thank you for sharing your feedback. We’re thrilled to hear that Randy provided excellent customer service and handled the job professionally. At Aptive, we take pride in our service professionals’ dedication to delivering thorough, reliable, and friendly service.
We’ll be sure to pass along your kind words to Randy. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Mosses great, Aptive poor
Mosses was quite good and did his best to accommodate me. That is why I have given 5 stars for him - not for Aptive. When I asked Aptive to service me, I was having a severe problem with Carpenter ants. Aptive and I agreed on a time from 1-5 pm on Friday the 17th. I made other meetings and plans in the morning. Aptive gave Mosses a service time from 8am to 8pm to try to accommodate customers. He notified me at 8:43 am that he would be arriving in about 30 minutes. I had to drop all my plans and rush to get back home to be at my house. Was not happy about this. Not acceptable. I certainly would not rate Aptive 5 stars.
2025年10月18日
Aptive Pest Control - Austin からの回答
Hi Cheryl,
Thank you for sharing your feedback. We’re glad to hear that Mosses provided excellent service and did his best to accommodate you. At the same time, we sincerely apologize for the scheduling confusion and the inconvenience it caused. We completely understand how frustrating it can be to adjust your plans unexpectedly, and this is not the experience we want for our customers.
At Aptive, we strive to provide reliable, timely service and clear communication, and your feedback helps us improve in these areas. We hope to have the opportunity to restore your confidence in our services and properly address any ongoing pest concerns.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Randy,
Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and took the time to provide clear explanations. At Aptive, we strive to make every visit informative and effective, so it’s wonderful to know we met your expectations.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Willard,
Thank you for sharing your experience! We’re so glad to hear our service team was courteous, friendly, and professional. At Aptive, we strive to make every interaction positive and effective, and it’s wonderful to know that came through during your service. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Gary,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you experienced hassle-free, reliable service. At Aptive, we take pride in delivering professional, efficient pest control while ensuring our customers feel confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Knowledgeable & Professional!
The serviceman was knowledgeable and respectful of our property. he was very professional and detailed in his treatment.
2025年9月28日
Aptive Pest Control - Austin からの回答
Hi Judy,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was knowledgeable, respectful, and thorough in their treatment. At Aptive, we pride ourselves on providing detailed and professional service, and it’s wonderful to know our team delivered that experience for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected.
-Jasmine
Friendly service
Friendly, professional service. Technician was knowledgable as well. He took great care to provide post-treatment instructions and treated our property with great respect. As we are new, to Aptive, he left with an overall good impression of this company and has inspired confidence.
2025年10月1日
Aptive Pest Control - Austin からの回答
Hi Jon,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided friendly, professional, and knowledgeable service, and that the care and post-treatment instructions left you with confidence in Aptive. We take pride in treating every property with respect and ensuring our customers feel informed and supported.
We’re excited to have you as part of the Aptive neighborhood and appreciate you trusting us with your pest control needs.
-Jasmine
I trust that they will do a good job.
2025年9月23日
Aptive Pest Control - Austin からの回答
Hi Richard,
Thank you for sharing your feedback! We’re glad to hear that you trust our team to take care of your home. At Aptive, we take pride in providing thorough, reliable, and professional service to keep your home protected.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to deliver the quality service you expect.
-Jasmine
not product advertised
not a quality product and not what i signed up for. they have come to my house three times. they never once announced their arrival. they simply walked around the house sprayed the flower beds and left. they have never sprayed the interior of my home.
2025年9月18日
Aptive Pest Control - Austin からの回答
Hi Sheila,
Thank you for sharing your experience. We’re sorry to hear that your service hasn’t met your expectations. At Aptive, our goal is to provide clear communication and effective treatments both inside and outside the home, and it’s clear we fell short in your case.
We want to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account, ensure the proper services are completed, and address any concerns about your experience. Thank you for being part of the Aptive neighborhood and for giving us the chance to improve.
-Jasmine
We have very little problems with any…
We have very little problems with any pests,,,fire ants or spiders or wasps, etc. If we have any problem we can call and Aptive will come out.
2025年9月5日
Aptive Pest Control - Austin からの回答
Hi Frank,
Thank you for sharing your experience! We’re glad to hear that you’re seeing very few pest issues and that our team is there when you need us. At Aptive, our goal is to keep your home comfortable and protected year-round, and it’s great to know you feel confident reaching out whenever a problem arises. We appreciate you being part of the Aptive community!
-Jasmine
Lack of Communication
Incomplete service twice and technician did not check in with us before or after service. COMMUNICATION IS ESSENTIAL
2025年9月18日
Aptive Pest Control - Austin からの回答
Hi Jonathan,
Thank you for taking the time to share your experience. We completely understand how frustrating it is to feel like your service wasn’t fully completed and that communication fell short. At Aptive, we know how important it is for our service professionals to check in before and after a visit, and it’s clear we didn’t meet that standard here.
We’d like the chance to review your account, make sure any incomplete work is addressed, and ensure better communication moving forward. Please reach out to us at socialmedia@goaptive.com so we can go over the details and get this resolved quickly. Your comfort and peace of mind are our priorities, and we’re committed to showing you the level of care Aptive is known for.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Catherine,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was professional, prompt, and communicative throughout the treatment. Clear communication and reliable service are at the heart of what we do, and it’s wonderful to know that your experience reflected that. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Erin,
Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly service and kept you informed every step of the way. At Aptive, we pride ourselves on delivering service that is both effective and enjoyable for our homeowners. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Mary,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team was prompt, courteous, and helpful during your visit. Providing friendly and efficient service is very important to us, and it’s great to know our efforts made a positive impression. We truly appreciate you being part of the Aptive community and look forward to continuing to protect your home with the same level of care.
-Jasmine
Aptive Pest Control - Austin からの回答
Hi Art,
Thank you for sharing your experience! We’re glad to hear that Moses provided great service. At Aptive, we take pride in our team’s dedication to delivering professional, thorough care for every home. We’ll be sure to pass along your kind words to Moses. We truly appreciate you being part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
The technician for this 8/28/2025 visit…
The technician for this 8/28/2025 visit was extremely detailed and meticulous. I want him to always treat our home.
2025年8月28日
Aptive Pest Control - Austin からの回答
Hi Mindy and Dan,
We’re thrilled to hear that your service professional provided such detailed and meticulous care during your visit on 8/28/2025. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know that it showed in your home. We’ll be sure to note your feedback so that your preference for this service professional is considered for future visits. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to protect your home with the same level of care.
-Jasmine
They come by and take care of business.
2025年8月22日
Aptive Pest Control - Austin からの回答
Hi Beverly,
Thanks for sharing your experience! We’re glad to hear our team is consistently taking care of business for you. At Aptive, we focus on making pest control hassle-free and effective, and it’s great to know that commitment shows during each visit.
-Jasmine
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。