Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Last service did damage to my property with no response from tech after two request Opened report on 800 number with commitment to hear back in 24-48 hours and at 72 called them back still with no... もっと見る
企業が回答しました
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... もっと見る
企業が回答しました
Derrick sent a text to inform me of his estimated arrival time and he arrived on time. He was friendly, listened to what I said and did a great job with the treatment.
企業情報
当該企業による記述
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
472 Lindbergh Avenue, 94551, Livermore, California, 米国
- 14158432163
We overthink pests so you don't have to.
4.3
優良
336件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great job every time
Great job every time. Even though the technician changes every service, they make sure to give the same great customer service with every visit. The text asks thorough questions and makes sure to address any concern I may have. Thanks Aptive.
2026年3月28日
Aptive Pest Control - Bay Area からの回答
Thank you for sharing this, Joel! We’re really glad to hear you’ve had consistent, great service and that each service professional has taken the time to address your concerns thoroughly. We appreciate your continued trust and support. It means a lot to us to have you as a part of Aptive!
-Alexis
Aptive Pest Control - Bay Area からの回答
Hi Armando,
Thank you for sharing your experience! We’re thrilled to hear you found our service and communication excellent. At Aptive, we take pride in making sure every visit is fully handled, so you can have confidence that your home is protected and cared for.
We truly appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
mosquitos everywhere
I had an mosquitos problem in my backyard and they send someone to fix the problem the same day i call.
2026年3月19日
Aptive Pest Control - Bay Area からの回答
Hi Christopher and Maria,
That’s great to hear, and we’re glad you reached out when the mosquito issue came up.
At Aptive, we know how important it is to be able to enjoy your outdoor space without the nuisance, so getting someone out quickly is a priority for us. It’s awesome to hear our team was able to respond the same day and get things handled right away.
We appreciate you choosing Aptive and trusting us to take care of your home!
-Jasmine
The guy was very professional and…
The guy was very professional and polite and knew exactly what needed to be done. He took he’s time and made sure nothing was missed.
2026年3月19日
Aptive Pest Control - Bay Area からの回答
Hi Sally,
We’re so glad to hear our service professional was thorough, polite, and knew exactly what needed to be done. At Aptive, we take pride in making sure every detail is handled so you can enjoy a protected home without any worry. Thank you for trusting us, we’re always here to make sure your pest concerns are handled with care and expertise.
-Jasmine
I already filled one out but here goes
I already filled one out but here goes. Billy was professional, friendly, knowledgeable and thorough. He explained the procedures to me.
2026年3月11日
Aptive Pest Control - Bay Area からの回答
Hi Gloria,
Thank you for taking the time to share your experience! We’re thrilled to hear that Billy was professional, friendly, and thorough, and that he took the time to explain the procedures clearly. That level of care is exactly how we like to have every visit handled at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can count on us, we’ve got this handled.
-Jasmine
Can you give 0 stars
Can you give 0 stars? The technicians are nice but the customer support is awful and they literally don't read their emails and hang up the phone on you when you try to cancel. Do not sign up for them, they just try to ignore you wanting to cancel and keep trying to charge you.
2026年3月12日
自発的なレビュー
Aptive Pest Control - Bay Area からの回答
Hi Sean,
Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to feel ignored when trying to cancel, and that’s certainly not the level of service Aptive strives to provide.
While I’m glad to hear you found our service professionals to be courteous, your feedback about our customer support is very concerning. We take situations like this seriously and want to make sure cancellations and account updates are handled properly.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any billing concerns, and ensure this is corrected. Your feedback is important, and we truly appreciate the opportunity to make things right and improve our process.
-Jasmine
The whole company needs an overhaul
The whole company needs an overhaul. You can’t call anybody somebody should actually try it themselves and you’ll not get through when you leave a number for a call back. It never comes. Therefore, you can’t go online to book your appointments because the calendar show that they’re all booked up but then if you’re lucky enough to get through to a phone call, then they can get the date that you were looking for. Why is it different from an online system to when you call a person to speak to? The last technician I had did a horrible job and I don’t believe that it was his fault because when I called that morning and hung on the line for three hours to speak to a supervisor, they told me they were having a hard time locating the technician to see where they were and I feel like this guy probably finished his route and then came over to do mine because they wanted to reschedule me and I said absolutely not but yet you guys don’t have a problem doing the auto pay
2026年3月11日
Aptive Pest Control - Bay Area からの回答
Hi Norma and Jim,
Thank you for sharing this detailed feedback. It’s clear the experience you described was frustrating, especially when you were trying to get in touch with someone and schedule your service. Spending that much time on hold and not receiving a callback is not the level of communication we want anyone to have when reaching out to Aptive.
We also understand how confusing it can feel when appointment availability looks different online compared to what may be available when speaking with someone directly. Your comments about the scheduling system, communication, and the timing of the visit from the service professional are important, and they highlight areas where we need to do better. Every customer should feel confident that their service is being handled with care and transparency.
We’d truly appreciate the chance to take a closer look at your account and discuss what happened so we can address your concerns directly. Please reach out to us at socialmedia@goaptive.com and reference your review so we can review the scheduling details, the service visit, and work toward a better experience moving forward.
Thank you for bringing this to our attention and for giving Aptive the opportunity to improve.
-Jasmine
Aptive Pest Control - Bay Area からの回答
Hi there,
Thank you for sharing such kind feedback. It means a lot to hear that our team has consistently made a positive impression during your visits.
At Aptive, we believe great service starts with great people, and our service professionals work hard to provide friendly, respectful, and helpful support each time they’re out caring for a home. Knowing that their efforts are being noticed truly means a lot to our team.
We really appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Job well done
Job well done. Rat traps were placed in strategic places around the interior of the garage and garage door. After traps were placed, I saw no more rat droppings!! It was amazing! Nice!!
2026年2月28日
Aptive Pest Control - Bay Area からの回答
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that the strategic placement of the traps made such a difference and that your garage is protected. At Aptive, we take pride in providing effective and thorough solutions for every home, and it’s wonderful to know our team was able to deliver results you noticed immediately. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Service people always send reminders of…
Service people always send reminders of when they are coming. Product seems to work well.
2026年2月28日
Aptive Pest Control - Bay Area からの回答
Hi Phyllis,
Thank you for sharing your feedback! We’re glad to hear that our team’s reminders make scheduling convenient and that the treatments are effectively keeping pests at bay. At Aptive, we take pride in providing reliable, thorough, and professional service, and it’s wonderful to know our efforts are making a difference for your home. We truly appreciate you choosing Aptive to help protect your property!
-Jasmine
The service tech was friendly
The service tech was friendly and knowledgeable. All questions were answered and all the service areas were done quickly.
2026年3月3日
Aptive Pest Control - Bay Area からの回答
Hi Peter and Donna,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was friendly, knowledgeable, and thorough in addressing all of your questions. At Aptive, we take pride in providing professional, efficient, and attentive pest control for every home, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Aptive Pest Control - Bay Area からの回答
Hi Kristen,
Thank you for sharing your experience! We’re glad to hear that our team provided clear communication and thorough service. At Aptive, we take pride in delivering professional, attentive, and reliable pest control for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Have an inset free home
Good communication, schedule coordination and service. But too expensive for 10 minutes work.
2026年2月27日
Aptive Pest Control - Bay Area からの回答
Hi Cathy,
Thank you for taking the time to share your feedback. We’re glad to hear that your experience with our communication, scheduling, and service has been positive.
We understand your concern regarding the cost and want to assure you that at Aptive, our pricing reflects not just the time spent on each visit but also the expertise of our service professionals, the quality of the treatments we use, and the ongoing support and protection provided for your home throughout the year.
We truly value you as part of the Aptive family and appreciate the opportunity to keep your home comfortable and protected. If you have any questions about your service or treatments, please reach out, we’re always happy to help.
-Jasmine
Aptive Pest Control is excellent
2026年2月26日
Aptive Pest Control - Bay Area からの回答
Hi Yvette,
Thank you for sharing your feedback! We’re thrilled to hear that you think highly of Aptive. We take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
The technicians are very reliable
The technicians are reliable, when the company makes an appointment with us for service to our home, the technician shows up, rain or shine, 100% of the time. I live in San Jose, California.
2026年3月4日
Aptive Pest Control - Bay Area からの回答
Hi Patricia,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive service professionals consistently show up on time and provide reliable service, rain or shine. Dependability is a top priority for us, and it’s wonderful to know our efforts give you confidence and peace of mind. We truly appreciate you trusting Aptive to protect your home in San Jose.
-Jasmine
The technician listened
The technician listened and told me exactly what he was going to do to get rid of my ant problem. He seemed genuinely concerned
2026年2月28日
Aptive Pest Control - Bay Area からの回答
Hi Pat,
Thank you for sharing your experience! We’re so glad to hear that our service professional took the time to listen and clearly explain the plan to address your ant problem. At Aptive, we pride ourselves on providing thorough, attentive service while ensuring our customers feel confident and informed.
It’s wonderful to know that the service professional's genuine care made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to protect your home with reliable, professional service.
-Jasmine
Aptive is easy to work with.
The workers are very receptive to any feedback or problems you're having; very friendly and cooperative.
2026年1月20日
Aptive Pest Control - Bay Area からの回答
Hi Daniel,
Thank you for sharing your feedback! We’re delighted to hear that our team is friendly, cooperative, and receptive to your feedback. At Aptive, we take pride in providing attentive, personalized service that addresses our customers’ needs and ensures their home stays protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
Aptive Pest Control - Bay Area からの回答
Hi Bruce,
Thank you for sharing your experience! We’re thrilled to hear that your ant problem has been resolved. At Aptive, we take pride in providing thorough, proactive, and reliable pest control that gives our customers peace of mind.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home from pests in the future.
-Jasmine
They are very organized
2026年2月26日
Aptive Pest Control - Bay Area からの回答
Hi Dean,
Thank you for sharing your feedback! We’re glad to hear that you’ve noticed the organization and attention to detail in our service. At Aptive, we strive to provide a seamless, reliable experience for every customer, making sure your home is protected and every visit is efficient and thorough.
We truly appreciate your trust in Aptive and look forward to continuing to provide the consistent, professional care you expect.
-Jasmine
They get the job done right
The person treating my property let me know when he would be arriving, and let me know when he was leaving, so I would not be startled. The tech took photos of treated areas and posted them to my cell phone so I could see what was done. Good job.
2026年2月24日
Aptive Pest Control - Bay Area からの回答
Hi Ruth,
Thank you for sharing your experience! We’re so glad to hear that your service professional kept you informed throughout the visit and provided photos of the treated areas. At Aptive, we take pride in clear communication and thorough service, ensuring you not only feel safe but also fully understand the work being done to protect your home. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
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