Aptive Pest Control - Boston レビュー 115

Aptive Pest Control - Boston からの回答

2025年10月31日

Hi Paul and Annette,

Thank you for sharing your experience and for trusting Aptive with your pest control needs. We’re so glad to hear that your rodent problem has been resolved and that we’ve been able to help with mosquitoes and other pests.

We also appreciate your honest feedback about communication and consistency. We understand how frustrating it can be to have to repeatedly explain your setup to different service professionals, and we’re actively looking for ways to improve continuity and ensure notes are properly passed along between visits.

Your input is invaluable in helping us improve, and we’re grateful to have you as part of the Aptive neighborhood. We’ll continue working to make each visit as seamless and effective as possible.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月28日

Hi Barbara,

Thank you for sharing your experience. We’re sorry to hear about the pest activity and the difficulty you’ve had reaching us. That’s not the experience we want for our customers. Roaches can be especially persistent in older homes, and while our treatments are designed to reduce activity over time, we understand how frustrating it can be when results aren’t meeting expectations.

We’d like to review your account and ensure the right treatment plan is in place. Please reach out to us at socialmedia@goaptive.com so we can assist right away. We appreciate you giving Aptive a try and value your feedback.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月27日

Hi Russell and Jeanne,

Thank you for sharing your feedback. We’re thrilled to hear that you’ve had an outstanding experience with Aptive. At Aptive, we take pride in providing reliable, professional, and customer-focused service that keeps every home protected.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide excellent service for your home.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月23日

Hi Julie,

Thank you for sharing your experience. We sincerely apologize that your service professional did not follow up with you after your visit. At Aptive, we strive to provide clear communication and attentive service, and it’s clear we fell short in this instance.

We’d like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and ensure your concerns are fully addressed. Your feedback helps us improve our service and ensure every customer receives the attention they deserve.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月20日

Hi Pat,

Thank you for sharing your experience. We completely understand your concern and how frustrating it can be when it’s unclear whether service was completed. We sincerely apologize for any confusion and for not meeting the expectations you’ve come to rely on from Aptive.

We’d like the opportunity to review your account and ensure your property receives the thorough treatment it needs. Please reach out to us directly at socialmedia@goaptive.com so we can clarify what occurred and get a follow-up scheduled if necessary.

Thank you for being a part of the Aptive neighborhood, and we appreciate the chance to make this right.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月20日

Hi Vivian,

We’re thrilled to hear that you had an excellent experience with Aptive! Our team takes pride in providing reliable and thorough pest control so our customers can feel safe and comfortable in their homes. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月10日

Hi Lawrence,

Thank you so much for sharing your experience! We’re thrilled to hear that our service stood out and provided a positive experience compared to your past experiences. At Aptive, we strive to deliver knowledgeable, thorough, and reliable service at every visit, and it’s wonderful to know our efforts made a difference for you. We truly appreciate you choosing Aptive and look forward to keeping your home protected!

-Jasmine

Aptive Pest Control - Boston からの回答

2025年10月2日

Hi Joseph,

Thank you for sharing your experience! We’re thrilled to hear that our team has provided professional and efficient service, and that the process was clearly explained. At Aptive, we take pride in delivering thorough, effective pest control while keeping our customers informed every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月29日

Hi Deborah,

Thank you for sharing your feedback. We’re glad to hear that you were impressed with our representative and that they were able to identify where the pests are entering. At Aptive, we strive to provide thorough and effective solutions, and we understand how challenging ongoing issues like a mouse infestation can be.

We’d like the opportunity to address the remaining activity and ensure your home is fully protected. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the next steps to resolve the issue. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to continue serving you with Aptive.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月23日

Hi Jeannie,

Thank you for sharing your experience! We’re glad to hear that our service professional arrived on time, listened to your concerns, and efficiently took care of the job. At Aptive, we strive to provide reliable and attentive service for every visit, and it’s wonderful to know we hit the mark for you.

We truly appreciate you being part of the Aptive neighborhood and for letting us know about this positive experience!

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月22日

Hi Daniel,

Thank you for sharing your feedback. We’re glad to hear your overall experience with Aptive has been positive and that our field service professionals, especially Skylah, have provided great service. We’re also happy to hear that most pests have been effectively managed.

We understand your concern regarding moles and your desire for a personal contact. We encourage you to reach out directly to our office so we can review your account, address any mole concerns, and ensure you have a direct point of contact for any future needs. At Aptive, we take pride in providing thorough, attentive service and making sure our customers feel supported every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月19日

Hi Brian,

Thank you for sharing your feedback. We’re sorry to hear about the ongoing rodent issue and the missed appointment. At Aptive, we strive to provide timely, thorough service to address pest concerns, and it’s clear we fell short in your case. Please reach out to our team at socialmedia@goaptive.com so we can review your account, reschedule the missed visit, and ensure your rodent problem is properly addressed. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月18日

Hi Phyllis,

Thank you for sharing these details. We’re glad to hear Tye was courteous and took the time to discuss your treatment preferences. We also understand your concern about the ant activity near the deck door and the sticky residue on the front door jam. At Aptive, our goal is to provide thorough and targeted treatments, and your feedback helps us ensure nothing is overlooked. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify the treatment performed, and make any adjustments needed to address the ant activity and give you peace of mind.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月15日

Hi Denis,

We’re very sorry to hear about your experience. At Aptive, we take pest control seriously and aim to provide effective, thorough solutions for every home. It’s clear we fell short in your case, and we sincerely apologize for the frustration this caused. Your feedback is important, and we would welcome the opportunity to review your account and work with you to address the ongoing pest concerns. Please reach out to us directly socialmedia@goaptive.com so we can make things right and ensure a better experience.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年9月3日

Hi Pat,

Thank you for sharing your feedback. We’re glad to hear that our team has been timely, thorough, and communicative with your service. At Aptive, we strive to provide reliable, effective service while keeping our customers informed every step of the way, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年8月29日

Hi Cid,

Thank you for sharing your feedback and for highlighting the professionalism of our service professionals. We’re glad to hear that you’ve noticed a reduction in bugs and that our online system has been convenient for you.

I’m sorry to hear that you recently encountered a mouse despite the bait boxes and traps. While occasional sightings can happen as part of ongoing rodent control, our goal is to fully address the issue. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and make sure our team is taking all the right steps to resolve this completely.

We appreciate you choosing Aptive and for giving us the opportunity to continue protecting your home.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年8月20日

Hi Elizabeth,

We’re so glad we could help with the hornet nests and that our team was able to respond quickly! At Aptive, we take pride in providing timely and effective solutions to keep your home safe and comfortable.

Thank you for being part of the Aptive neighborhood and trusting us to handle your pest concerns!

-Jasmine

Aptive Pest Control - Boston からの回答

2025年8月18日

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our team provided clear communication and detailed feedback on the work completed. At Aptive, we strive to keep our customers informed and ensure every visit is thorough and transparent.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年8月13日

Hi Lori,

Thank you for sharing your experience. We’re thrilled to hear that our service is thorough and clean, and that scheduling has been simple and convenient for you. At Aptive, we strive to provide reliable, on-time service that meets our customers’ needs, and feedback like yours lets us know our team is delivering the high-quality pest control you deserve.

-Jasmine

Aptive Pest Control - Boston からの回答

2025年8月13日

Hi Winnie,

Thank you for sharing your experience! We’re thrilled to hear that our scheduled services have helped keep your home free of pesky bugs. At Aptive, we take pride in providing effective and reliable pest control, and feedback like yours motivates our team to continue delivering the thorough service our customers deserve.

-Jasmine