Aptive Pest Control - Chicago レビュー 250

Aptive Pest Control - Chicago からの回答

39分前

Hi Kevin,

Thank you for such a thoughtful review! We're thrilled to hear Adam made such a positive first impression. Taking the time to answer questions, providing helpful information without pressure, and genuinely looking out for what's best for each homeowner is exactly the experience we want every customer to have.

We're grateful you chose Aptive, and we'll be sure to share your kind words with Adam. We look forward to helping you enjoy a more comfortable summer with your pups, and we're excited to have you as part of the Aptive family!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月19日

Hi Nagesh,

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you’ve described regarding your account and the communication around your plan details.

We take concerns like this very seriously, and we want to ensure your account is fully reviewed and handled appropriately. We’d like the opportunity to look into the contract terms, billing concerns, and cancellation details you mentioned so we can work toward a fair resolution. Please reach out to socialmedia@goaptive.com directly so we can access your account and investigate this further in detail.

At Aptive, we aim to provide clear expectations and dependable service, and it’s clear we fell short of that here. We appreciate you bringing this to our attention so it can be properly addressed and handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月8日

Hi Susan,

Thank you for taking the time to share this and for being a long-time customer of Aptive. I’m sorry to hear that only one bait station was refilled despite your specific request, I understand how disappointing that is.

Please reach out to socialmedia@goaptive.com so we can review your service and make this right, including scheduling a follow-up if needed. At Aptive, we’ve got this handled, and we’ll make sure your concerns are properly addressed moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月8日

Hi George,

Thank you for taking the time to share your feedback. I’m sorry to hear that you’re still seeing ant activity, especially after service from Aptive. I understand how frustrating it is when an issue keeps coming back despite treatment.

Ant control can sometimes require follow-up visits depending on colony size, location, and environmental conditions, but we want to make sure your service is actually delivering results. Please reach out to socialmedia@goaptive.com so we can review your account, assess what’s been done, and get a plan in place to address this properly. At Aptive, we’ve got this handled, and that includes making sure persistent issues like this are fully followed through on.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月5日

Hi Jon,

We really appreciate you taking the time to share this, and I’m sorry to hear you’re still dealing with ants in your kitchen. That’s definitely frustrating, especially after service.

At Aptive, our goal is to make sure your concerns are fully handled and that you feel a real improvement in your home. We’d like the chance to take a closer look at what’s going on at your property and adjust the treatment plan if needed so we can better target the issue. Please reach out to socialmedia@goaptive.com when you can so we can get this properly handled and work toward a better result for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月2日

Hi Sue,

Thank you for sharing this! We’re so glad to hear you’ve had a positive experience and that our customer service team has been quick to respond and resolve any concerns.

At Aptive, we believe great service means being responsive and making sure everything is handled quickly and correctly when issues come up. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年6月2日

Hi Marianne,

Thank you for sharing this! We’re so glad to hear you’ve had a fantastic experience and that Jon continues to provide thorough service. It’s also great to know our follow-up visits have been quick and effective whenever you’ve needed additional support.

At Aptive, we aim to keep pest concerns fully handled and give you peace of mind between visits, with responsive service when anything comes up. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月29日

Thank you for taking the time to recognize Jame’s hard work, Sara! We’re delighted to hear he consistently arrives on time and goes the extra mile to make sure every area of concern receives attention. From the larger treatment areas to the small cracks and hidden spots around your property, it’s great to know his thoroughness has made such a positive impression as well. It's always a pleasure to treat your home, and we’re grateful you’ve chosen Aptive to help with your pest concerns!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月28日

Hi Andy,

Thank you for sharing this and for choosing Aptive. We’re glad to hear your service professional took the time to discuss your ant and wasp concerns and followed through with the treatment, along with providing helpful recommendations for prevention.

At Aptive, we aim to make sure both current pest issues and future risks are handled with care and attention, so you feel confident protecting your home long term. We appreciate your feedback and your trust in us!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月27日

Hi Lynn,

Thanks for taking the time to share this, and I’m sorry your recent experience didn’t match the level of service you’ve come to expect from Aptive. I understand the frustration around scheduling confusion, uncertainty about your service team, and a visit that felt rushed.

That consistency is important, and what you described isn’t the standard we aim for. Please reach out to socialmedia@goaptive.com directly so we can review your account and make sure everything is properly handled and clarified moving forward. At Aptive, we’ve got this handled, and we want your experience to feel reliable and thorough again.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月21日

Hi Judith,

It means a lot to hear that both our service professionals and office team have made a strong impression since you moved into the area. We’re especially grateful for your continued trust and recommendations, that kind of support speaks volumes. At Aptive, we work hard to keep things simple and reliable, with a we’ve got this handled mindset so you can feel confident every step of the way. Thanks for being part of the Aptive community and for taking the time to share your experience.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月20日

Hi Anthony,

Thank you for being part of the Aptive family and sharing your experience! We’re glad to hear you’re not dealing with pests now and that our team stayed persistent in addressing the vole issue until it was resolved. That kind of follow-through is exactly what we aim for. At Aptive, we’re here to make sure even the tougher situations are fully handled so you can feel confident your home is protected. We appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月20日

Hi Dennis,

Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear your service professional was friendly, attentive, and got right to work, and that you’ve been seeing good results. That combination of responsiveness and effectiveness is exactly what we aim for on every visit.

At Aptive, we’re here to make sure your pest protection is fully handled with care and efficiency so you can feel confident your home is in good hands. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月21日

Hi Mike,

Thank you for sharing this. We’re glad to hear you’ve had prompt, reliable service over several months and are already seeing positive results with rodent and insect control around your home and garage. That consistency really matters when it comes to keeping things under control long term. At Aptive, we take a we’ve got it handled approach so you can feel confident your home is being actively cared for visit after visit. We appreciate you choosing Aptive and trusting us to protect your space.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月18日

Hi Ken,

Thank you for choosing Aptive and for sharing your feedback. I’m sorry to hear about your concern regarding pricing and not receiving clear communication around any changes, that’s understandably frustrating and not the experience we want for our customers.

Transparency is important to us, and we take concerns like this seriously so we can review what happened and improve how things are communicated moving forward. Please reach out to socialmedia@goaptive.com so we can look into your account directly and walk through everything with you.

At Aptive, we aim to make every part of your experience clear and fully handled from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月19日

Hi Dawn,

Thank you so much for sharing this wonderful feedback. We’re thrilled to hear Pablo provided such a great experience by arriving on time, taking the time to answer your questions, and making sure you felt supported even after the visit. That level of thoroughness and care is exactly what we aim for at Aptive.

We’ll be sure to pass your kind words along to Pablo, he’ll really appreciate hearing this. At Aptive, we’ve got this handled, and we look forward to continuing to deliver service that goes above and beyond for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月19日

It's fantastic to hear that you’ve experienced great, consistent service from our team, Elaine. Thanks for taking a moment to share this with us! Providing dependable care treatment after treatment is something we truly strive for, and we're glad you've been satisfied. We truly appreciate you being a part of Aptive and trusting us to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月13日

Hi Len,

Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that your home has stayed protected of pests and rodents, and that your experience with both our customer service team and service professionals has been consistently positive. Knowing you can reach a live person, get arrival updates, and receive detailed service notes is exactly the kind of seamless experience we strive for at Aptive.

We truly appreciate your trust in us to care for your home. We’ve got this handled on our end, and we look forward to continuing to keep things protected for you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月13日

Hi Jim,

Thank you for taking the time to share this kind feedback. We’re really glad to hear your Aptive service professional went above and beyond and was able to take care of an additional issue you weren’t expecting to be addressed. That kind of proactive, thoughtful service is exactly what we aim to deliver every visit.

We appreciate your trust in Aptive, and we’ve got this handled on our end to keep making sure your home is well cared for and any concerns are taken care of along the way.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月8日

Hi Gabrielle,

Thank you for taking the time to share this. I’m really glad to hear your home has stayed protected and that your experience with Aptive has been a positive one. That kind of peace of mind is exactly what we work hard to deliver.

At Aptive, I’m focused on making sure your home stays protected and any pest concerns are taken care of quickly and thoroughly, because when it comes to your home, we’ve got it handled. I truly appreciate you being part of the Aptive neighborhood and trusting us with your pest control needs.

-Jasmine, Aptive Care Team