Aptive Pest Control - Chicago レビュー 250

Aptive Pest Control - Chicago からの回答

2026年5月7日

Thanks for taking a moment to share this, John! Providing reliable, detail-oriented service is always our goal, and we're so glad you've been satisfied. We really appreciate your trust in Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月6日

We love to hear this, Rohinton and Roshan! Our team aims to provide the best service possible every time we're at your home, and it's wonderful to know that you've been satisfied. Thanks for trusting Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月5日

It's wonderful to hear you’ve had such a positive experience with Aptive over the years, Barb! It’s great that both our service professionals and customer service team have been kind and professional, and that the treatments have been effective for you. We’re also happy our team was able to provide a re-spray when needed. We truly appreciate your long-term trust and your recommendation of our service!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月5日

Thanks for taking a moment to share this with us, Randy! It's wonderful to hear your service professional did a great job and was informative throughout the treatment. That combination of quality service and clear communication is exactly what we aim for. We really appreciate your feedback and are so grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月4日

Hi Thomas,

We really appreciate you sharing this, thank you! It’s great to hear Julius delivered such a strong experience by communicating ahead of time, completing your requests, and taking the extra step to walk you through the area of concern in person.

That level of transparency and care is exactly what we aim for at Aptive, making sure you’re informed, involved, and confident in how your home is being treated. We’ll be sure to share your feedback with Julius as well.

Thanks for choosing Aptive, we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月4日

Hi Patty,

We appreciate you taking a moment to share this, thank you! It’s good to know your Aptive service professional was able to address the ant treatment during your visit.

Keeping pest concerns like ants properly handled is exactly what we focus on, and we’re always here to make sure your home stays protected. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月5日

Hi Laura,

We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear Steve kept you informed ahead of time, followed through with a thorough service, and provided detailed photos so you could still feel confident in what was completed even while you weren’t home.

We’re also glad to hear you’re seeing fewer pests around your home, that’s exactly the kind of result we aim for. At Aptive, our goal is to make sure your property is consistently cared for, clearly documented, and fully handled from start to finish, we’ve got this handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年5月1日

Hi George,

It’s great to hear your experience was timely, professional, and thorough, that’s exactly the standard we aim for at Aptive on every visit.

We’re glad everything felt handled smoothly from start to finish, with the level of care and consistency you expect. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.

-Jasmine, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年4月28日

We really appreciate you taking a moment to share your experience, Stephanie. I understand your frustration with communication around arrival times and appointments not being completed as expected, especially when it leads to needing additional service visits. This isn't what we want for any of our customers, and I’d really like to review your account and recent appointment history to better understand what’s been happening if that's something you're open to.

Please reach out to socialmedia@goaptive.com with your service address and any additional details you'd like to share that could help us better understand your experience, and we'll handle it from there!

-Alexis, Aptive Care Team

Aptive Pest Control - Chicago からの回答

2026年4月27日

Hi Kelly,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear our team has been attentive to your needs and that you’ve experienced kindness and politeness during your service visits. That’s exactly the kind of care we aim to provide at Aptive.

We focus on making sure every visit is handled with respect, clear communication, and genuine attention to what matters most to you. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月27日

Hi Alison,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear your service professional was polite, professional, and took care of all your needs during the visit. That’s exactly the standard we aim for at Aptive.

We focus on making sure every service is handled with professionalism, attentiveness, and care so nothing is missed and your home feels well protected. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月24日

Hi Jan,

Thank you for taking the time to share this detailed feedback, and we’re glad to hear Cameren provided thorough service and strong communication during your recent visit, along with the positive results you’ve seen with pest reduction. That said, we understand your frustration with the missed March appointment and the lack of clear communication around it, especially after confirming a reschedule and planning to be home. That’s not how this should have been handled at Aptive. We also hear your concerns about automated communication not always providing the answers you need, and we agree that moments like this require a more human-centered approach.

We’d appreciate the chance to review what happened with your scheduling and make sure it’s properly addressed. We’ve got this handled moving forward and would welcome the opportunity to help make things right. Please reach out to us at socialmedia@goaptive.com at your convenience.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月24日

Hi Jayne,

Thank you for sharing this, we really appreciate it. It’s great to hear your service professional took the time to listen and provided knowledgeable service, that combination helps ensure your concerns are properly understood and addressed. That’s exactly what we strive for at Aptive.

We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月23日

Hi Richard,

We really appreciate you sharing this, and it’s great to hear your service professional kept you well informed and took care of your request without hesitation. That kind of communication and attention to detail is exactly what we aim for at Aptive, making sure nothing gets missed and your service is tailored to your home’s needs. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月23日

Hi Mary,

We really appreciate you sharing this, and it’s great to hear your service professional took the time to introduce himself and start the visit by listening to your questions and concerns. That kind of open communication and knowledgeable feedback is exactly what we aim for at Aptive, making sure you feel heard and supported while also getting helpful recommendations along the way. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月22日

Hi Kathy,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear Tyler delivered such an exceptional experience. It’s great to know he took care of everything you needed and took the time to answer all your questions, that’s exactly the level of service we aim for at Aptive. We appreciate you choosing us, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月22日

Hi Jerry,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear you’ve had a great experience with Aptive, especially with our communication, punctuality, and professionalism. That consistency is exactly what we aim for on every visit, making sure everything is clear, reliable, and handled smoothly from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月22日

Hi Tina,

That’s definitely not the level of service we aim to provide, and we can understand why that experience would be frustrating.

At Aptive, we expect our service professionals to be thorough and attentive, and a visit that brief, followed by continued pest activity, isn’t what you should be seeing. We’d really like the chance to take a closer look at what happened and make sure this is properly handled.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review your account and arrange a follow-up service if needed. Our goal is to make sure your home is protected and that you feel confident that we’ve got this handled.

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月17日

Hi Bill,

Thank you for being part of the Aptive family for several years, we truly appreciate your continued trust. We’re so glad to hear our attention to detail, knowledgeable service professionals, and friendly, courteous team have consistently made a positive impression. That kind of long-term confidence is exactly what we work hard for, keeping everything handled with care so you can feel comfortable year after year. We’re grateful to have you with Aptive!

-Jasmine

Aptive Pest Control - Chicago からの回答

2026年4月16日

Hi Lynn,

Thank you for taking the time to share this. I’m really sorry for the frustration here, especially feeling like the visit didn’t happen as expected and that the service didn’t address your concerns. I understand how upsetting that would be.

At Aptive, we want every visit to be clear, completed properly, and fully handled in a way that gives you confidence in the service you’re receiving. What you’ve described definitely deserves a closer look.

Please reach out to us at socialmedia@goaptive.com so we can review your service details, including the billing and what was recorded for the visit. We also want to make sure your concerns about interior treatment and basement spiders are properly addressed.

-Jasmine