Aptive Pest Control - Chicago レビュー 251

Aptive Pest Control - Chicago からの回答

2025年7月14日

Hi Diane,

Thank you for sharing your experience! We’re proud that our Aptive service professionals take the time to listen and address your concerns—that’s exactly the level of care we strive to provide every time. We appreciate you being part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月14日

Hi Pamela,

Thanks so much for your kind words! We’re really glad to hear that your service professional made a great impression with strong communication and a willingness to listen—qualities we truly value here at Aptive. Providing not just effective pest control, but a thoughtful and personalized experience is what we strive for every visit. We appreciate you being a part of the Aptive family and are always here if you need anything!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月15日

Hi there,

Thank you so much for sharing this thoughtful feedback! We're thrilled to hear that you've found our team at Aptive to be both dependable and transparent—it’s exactly the level of service we strive to deliver. Our service professionals take great pride in being respectful of your space while clearly communicating every step of the process, so it means a lot to know that’s reflected in your experience. We're grateful to have you as part of the Aptive family and are here anytime you need us!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月7日

Hi Tony,

Thank you so much for the wonderful feedback! We're thrilled to hear that Mikah provided you with great service and that our products are helping keep those pesky critters away. At Aptive, we’re committed to delivering effective solutions and a positive experience, and it’s great to know we’re hitting the mark with you. We’ll be sure to pass your kind words along to Mikah—thanks for being part of the Aptive family!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月3日

Hi John,

Thank you for sharing your experience! We're thrilled to hear that our team was able to quickly address the nest in your window frame and solve the problem. At Aptive, we take pride in delivering effective solutions and ensuring your home stays comfortable. We appreciate your trust in us and look forward to providing you with great service whenever you need us!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月3日

Hi Ken,

Thank you so much for being a loyal part of the Aptive family over the years—we truly appreciate your continued trust. We're glad to hear that our team has made a difference in your home and that you’ve had consistently friendly, attentive service with clear communication and photo updates.

We also hear your concern about the rising costs. We understand how important value is, and while price adjustments help us continue to invest in better products, training, and innovation, we know it can still feel frustrating. Your feedback matters, and we’ll be sure to pass it along as we evaluate how we can keep improving while honoring the trust of long-time customers like you.

Thanks again for being with us—we’re here to support you however we can!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月7日

Hi Grace,

Thank you for your kind words! We’re glad to hear that your Aptive service professional was both pleasant and knowledgeable during the visit. Providing confident, friendly service is what we strive for every time. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月7日

Hi Jay,

We love hearing that—what a great way to put it! Thank you for the kind words and for trusting Aptive to protect your home. Knowing that nothing’s been “bugging” you since making the switch means we’re doing our job right. We’re grateful to have you as part of the Aptive family and look forward to keeping things that way!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月23日

Hi April,

We’re really sorry for the inconvenience and appreciate you bringing this to our attention. A canceled appointment due to GPS issues isn’t acceptable, and we’re addressing this with our team to help prevent it from happening again.

We’d love the chance to make it right—please feel free to reach out at socialmedia@goaptive.com so we can get your service rescheduled at a time that works best for you. Thank you for being part of the Aptive family.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月19日

Hi Dwight,

Thank you for bringing this to our attention. We sincerely apologize for the mix-up with the service address—this is certainly not the level of precision we aim to uphold at Aptive. We appreciate your patience and would love the opportunity to make this right. If you haven’t already, please reach out to us at socialmedia@goaptive.com so we can verify your correct service details and ensure this doesn’t happen again. Your trust means a lot to us, and we’re committed to providing the attentive, professional service you deserve.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月16日

Hi Susan & Tyler,

Thank you for sharing your experience with us. We’re glad to hear you’re seeing fewer pests in your home — that’s exactly what we aim for at Aptive.

We appreciate your honest feedback about the baseboard treatments. We’ll be sure to share this with our team to reinforce attention to those areas and ensure every visit meets your expectations.

Thanks again for choosing Aptive. We value your trust and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月24日

Hi Larson,

Thank you for sharing your experience! We’re happy to hear that our service professionals have been polite and helpful, making every interaction pleasant. At Aptive, we take pride in delivering service that’s not only effective but also respectful and friendly.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with excellent care.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月16日

Hi Heather,

Thank you for taking the time to share your experience with us. We’re really pleased to hear that our team is respectful, friendly, and attentive to your concerns — that’s something we take great pride in at Aptive.

We’re sorry for the frustration you’ve felt with not having a window of time for your service, and for the damage you noticed to your plants following your mosquito treatment. We certainly want to make sure you feel fully cared for and that your landscape is kept healthy.

Your feedback helps us identify where we can improve — from offering tighter service windows to ensuring our applications are as careful and accurate as possible. Please reach out to us directly at socialmedia@goaptive.com if you'd like, and we’d be delighted to see if there’s a way we can make things right for you.

Thank you again for choosing Aptive. We truly appreciate your business and your trust.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月18日

Hi Rajesh,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with our customer service team. At Aptive, we’re committed to delivering not just effective pest control, but also a level of care and communication that makes every customer feel valued. We appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年6月24日

Hi John,

Thank you for sharing your experience! We’re so glad to hear that your inquiry was handled promptly and respectfully, even outside regular hours. At Aptive, we believe in clear, honest communication—so it’s great to know you felt valued and supported without any pressure.

We appreciate you being part of the Aptive family and look forward to continuing to provide service that’s focused on your needs every step of the way.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年5月30日

Hi Azza,

Thanks so much for your thoughtful review! We're really glad to hear that our team at Aptive is keeping you informed and staying on top of your scheduled services—that consistent communication is something we care a lot about. It means a lot to know we’re meeting your expectations, and we’ll keep working hard to deliver the kind of care and reliability you deserve. Thanks again for being a part of the Aptive family!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年5月27日

Hi Caryn,

Thank you for your feedback. We’re sorry to hear that your issue hasn’t been fully resolved yet — that’s definitely not the experience we want for anyone in the Aptive family. We’re committed to making sure every problem is taken care of properly.

Please reach out to us directly at socialmedia@goaptive.com so we can dive into the details and work together on a solution that truly addresses your concerns. Your satisfaction means a lot to us, and we want to get this right.

Thanks for being part of the Aptive community. We look forward to helping you soon.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年5月27日

Hi there,

Thank you so much for sharing your experience! BJ and Jerry take pride in being both professional and genuinely helpful, and we’re thrilled to hear they made a positive impact while working to resolve your pest concerns. At Aptive, we’re committed to not just treating pests, but also making sure you feel supported every step of the way. We appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年5月15日

Hi Sheila,

Thank you for sharing such kind words! At Aptive, we truly believe clear communication is key to great service, so we're glad you appreciate the heads-up before arrival and that our team listens closely to your needs. We're here to make sure your experience is smooth, personalized, and effective. Looking forward to continuing to serve you with care!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年5月13日

Hi Mike,

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. At Aptive, we pride ourselves on delivering exceptional service and clear communication, and it’s concerning to hear that we didn’t meet those standards during your time with us. We take your concerns seriously and would love to have the opportunity to address them in more detail.

We understand how important it is to feel confident in the services you’re receiving, and we regret that the promises made by our sales representative were not fully fulfilled. It’s also concerning to hear about the time spent on site and the lack of follow-up communication regarding your treatment and refund request.

Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify the issues with the application process, and work toward a resolution. Your satisfaction is incredibly important to us, and we’re committed to making this right. We appreciate your patience and hope to resolve this for you as quickly as possible.

-Jasmine