Aptive Pest Control - Chicago レビュー 251

Aptive Pest Control - Chicago からの回答

2025年9月12日

Hi Jill,

Thank you for sharing your experience! We’re thrilled to hear that our team provided thorough treatment and clear communication throughout the process. At Aptive, we take pride in keeping our homeowners informed and confident in the care we provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年9月2日

Hi Pankaj,

Thank you for bringing this to our attention. I’m very sorry to hear about your experience with our customer service team. At Aptive, we strive to treat every customer with respect and professionalism, and it’s concerning to hear that we fell short in your interaction.

I’d like the opportunity to review your account and ensure everything is accurate regarding your balance and any collection notices. Please reach out to us at socialmedia@goaptive.com so we can make sure your account reflects the correct information and address any concerns you have. Your satisfaction is very important to us, and we appreciate the chance to make this right.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年9月3日

Hi Larry,

Thank you for sharing your feedback! We’re glad to hear that our service professional communicated clearly and effectively. At Aptive, we believe that keeping our customers informed is a key part of providing thorough and reliable service, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年9月3日

Hi Virginia,

Thank you for sharing your feedback! We’re thrilled to hear that our team arrives on schedule, provides a pleasant experience, and keeps your home comfortable. At Aptive, we take pride in delivering reliable, thorough, and effective pest control, and it’s wonderful to know our efforts are making a difference for you.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月28日

Hi Richard,

Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and thorough in addressing the wasps on your property, and that the explanation of the service gave you confidence in the work being done. At Aptive, we take pride in providing effective pest control along with clear communication so our neighbors feel informed and safe in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your property.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月27日

Hi Marjorie,

Thank you for letting us know. At Aptive, our goal is to make sure your home is fully protected, so I’m sorry to hear that ants are still an issue. We’d like the opportunity to schedule a follow-up service to address this thoroughly and ensure you get the results you expect. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled as soon as possible. We truly value having you in the Aptive neighborhood and want to make sure your home is fully protected.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月22日

Hi Jennifer,

Thank you for sharing your feedback. I’m truly sorry to hear that your experience with Aptive hasn’t met your expectations. We aim to provide consistent, thorough service, and it’s clear that we fell short when it comes to following notes and addressing your requests.

Regarding the comment about pests, our goal is to be transparent about the challenges of pest control, but we also want our customers to feel confident that we’re doing everything possible to protect their home. I understand how frustrating it must be to feel like your concerns weren’t fully addressed.

We’d welcome the opportunity to review your account, ensure your service notes are followed, and work toward resolving the pest issues you’re experiencing. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback is invaluable in helping us improve and provide the high-quality service Aptive is known for.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月22日

Hi Ken,

Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to listen to your concerns and create an effective barrier for your insect situation. At Aptive, we take pride in providing thorough, attentive, and reliable pest control, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月20日

Hi Bob,

We’re glad to hear you received good service! At Aptive, we strive to provide reliable, attentive service and clear communication, so we appreciate your feedback about the uncertainty around arrival time. We’ll continue working to make scheduling and updates as smooth as possible for our customers.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月18日

Hi Deia,

Thank you for sharing your experience. I’m very sorry to hear that your pest issues have persisted despite your time with Aptive, and I completely understand how frustrating it must be to feel like your investment hasn’t delivered results. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.

I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address the mice, spiders, and other pests you’re experiencing. Please reach out to us at socialmedia@goaptive.com with your service address so we can ensure your property receives the attention it needs and work toward a resolution that restores your confidence in Aptive.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月12日

Hi Russ,

Thank you for your kind words and for being with us over the years. We’re delighted to hear our team has consistently been professional and pleasant, and that you appreciate the clear explanations about your service and potential concerns. At Aptive, we believe communication is key to delivering great pest control, and we truly value having you as part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月4日

Hi Janet,

Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Caesar took the time to really listen to your concerns and delivered the kind of thorough service we strive for at Aptive Environmental. We'll be sure to recognize him for the great work!

We also completely understand your desire for consistency with your service professional and a narrower arrival window—that kind of familiarity and predictability makes a big difference. While we can’t always guarantee the same service professional every visit, we’ll absolutely do our best to accommodate that preference when possible. We also offer the option to schedule within specific 4 hour windows to make planning your day a little easier—feel free to reach out and we’d be happy to get that set up for your future services.

We’re grateful to have you as part of the Aptive family and appreciate your thoughtful feedback—it helps us grow and better serve amazing customers like you!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年8月4日

Hi Larry,

Thank you for sharing your experience! We’re delighted to hear that your service professional keeps you informed and takes the time to address your concerns thoroughly—that level of communication and transparency is exactly what we strive for at Aptive Environmental.

It’s great to know the photos and explanations help you feel confident in the service we provide. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

Thanks again for your thoughtful feedback!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月31日

Hi there,

Thank you for reaching out and letting us know. We’re sorry to hear that ants showed up inside shortly after your treatment—that’s definitely not the level of protection we aim to provide at Aptive Environmental.

Sometimes, pest activity can temporarily increase as products begin to take effect and disrupt colonies, but we want to make sure you're seeing real, lasting results. We’d appreciate the opportunity to follow up and make this right with a retreatment or by reassessing your service plan.

Please feel free to reach out to us at socialmedia@goaptive.com so we can get this resolved quickly for you. We appreciate your trust and the chance to make it right.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月30日

Hi Jeff,

Thank you for your feedback! We’re glad to hear that you found our application thorough and effective. At Aptive, we take pride in using quality products paired with careful service to keep your home protected. We appreciate you being a valued part of the Aptive family!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月31日

Hi Mike,

Thank you for your feedback! We’re glad to hear our team took the time to check in about your specific pest concerns and delivered a fast, efficient treatment. At Aptive, we believe personalized care and effective service go hand in hand. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月29日

Hi Tone,

Thank you so much for your feedback! We're thrilled to hear that you've been happy with both the effectiveness of our treatments and the professionalism of our team. At Aptive, we’re committed to delivering quality results with care you can count on.

We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with service you can trust!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月29日

Hi Robert,

Thanks for sharing your experience! We’re so glad our team was able to follow up promptly after the ants reappeared—that kind of responsiveness is something we take seriously at Aptive. Your peace of mind is always our priority, and we’re grateful for the opportunity to keep your home protected. Let us know if anything else pops up—we’ve got you covered!

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月18日

Hi Carolina,

Thank you for your kind words! At Aptive, we strive to provide clear communication, courteous service, and great value, so it’s wonderful to hear that you had such a positive experience. We appreciate you choosing Aptive for your pest control needs and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Chicago からの回答

2025年7月15日

Hi Dan,

Thank you for sharing your experience! At Aptive, we strive to deliver outstanding value by offering comprehensive treatments at competitive prices. It’s great to hear that our approach stood out to you. We truly appreciate you choosing Aptive and look forward to continuing to provide top-notch service that exceeds expectations!

-Jasmine