Aptive Pest Control - Columbus レビュー 134

Aptive Pest Control - Columbus からの回答

2025年7月31日

Hi Helene,

Thank you for your thoughtful feedback! We appreciate your understanding about Julian having to navigate the tough terrain—our team always aims to provide thorough service, no matter the challenge. Your commitment to clearing the area is greatly appreciated and helps us deliver the best results.

We’re glad you’re happy with the treatment, and we truly appreciate you being part of the Aptive family. We look forward to continuing to protect your home with care and dedication.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年7月21日

Hi Gwendolyn,

Thank you for the kind words! We're so glad to hear that your service professional made a great impression—being informative, polite, and efficient is exactly the standard we aim to uphold at Aptive. We appreciate you being a part of the Aptive family and look forward to continuing to provide you with top-notch service!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年7月14日

Hi Tiffany,

Thank you for sharing your experience. We’re glad to hear our service professionals have been friendly, but we’re sorry that the service hasn’t fully met your expectations and that you’re still encountering bugs despite multiple treatments. At Aptive, our goal is to provide effective pest control and peace of mind throughout your contract.

We understand concerns about contract length and want to work with you to address the ongoing issues. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and find the best way to support you moving forward. We appreciate your feedback and the chance to improve your experience with Aptive.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年7月14日

Hi Frank,

Thank you for your kind words about our representative’s attentiveness and thoroughness. We understand how frustrating ongoing pest issues can be, especially with mice in the attic. Pest control sometimes takes time to fully resolve, especially with stubborn intruders like mice, and we appreciate your patience as we work toward a lasting solution. If you have any specific concerns or need additional assistance, please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can review your service and make sure we’re addressing your needs fully. We’re committed to providing the best care for your home and appreciate you trusting Aptive.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年7月7日

Hi Mary,

Thank you for sharing your experience! We’re glad to hear our team arrived promptly, communicated clearly with photos, and treated you with the politeness you deserve. At Aptive, we strive to make every visit professional and transparent, so your feedback truly means a lot. We appreciate you choosing Aptive and look forward to continuing to protect your home with care!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年7月8日

Hi Kelly,

Thank you for recognizing Nick’s exceptional service! We’re proud to have team members like him who truly listen and tailor their work to your specific needs. At Aptive, providing attentive and personalized service is at the heart of what we do. We appreciate you being part of the Aptive family and look forward to continuing to deliver great service.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月27日

Hi Charles,

Thank you for sharing your experience! Even though you weren’t home during the visit, we’re glad our service professional kept you in the loop with a detailed follow-up. At Aptive, we believe clear communication is just as important as effective treatment, and it’s great to hear that was reflected in your service.

We appreciate you being a part of the Aptive neighborhood, and we’re here anytime you have questions or need support between visits!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月24日

Hi Dawn,

Thank you for your continued trust over the years! We're so glad to hear that you've experienced consistent, on-time, and thorough service from our team. At Aptive, we work hard to provide dependable pest control that gives you peace of mind year after year. We truly appreciate you being a part of the Aptive family!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月24日

Hi Kevin,

Thank you for the great feedback! We're so glad to hear that our team’s communication, friendliness, and thoroughness have made a positive impact. At Aptive, we’re committed to delivering service that’s not only effective but also thoughtful and professional every step of the way. We truly appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月18日

Hi Bonnie,

Thank you so much for your kind words and continued trust in Aptive! We're thrilled to hear that our team has been able to help with both your gopher and yellow jacket issues. Providing reliable, responsive support is what we’re all about, and knowing we've made a difference for you means a lot to us. We’re grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月4日

Hi Mike,

Thank you for taking the time to share this with us. I’m really sorry to hear about your experience—it’s clear that we fell short in several important areas, and that’s not the standard we ever want to set at Aptive.

Your time, your home, and your trust should always be respected. It’s disappointing to hear that your instructions weren’t followed, communication was lacking, and your service wasn’t completed as expected. That’s frustrating, and you have every right to be upset.

I’d really like the opportunity to make sure this gets reviewed properly and passed along to the right people internally so we can take accountability and prevent this from happening again. I know you’ve already chosen to end your service with us, and while I regret that, I completely understand your decision. Please feel free to reach out to us at socialmedia@goaptive.com, if you are interested.

Thank you again for your honest feedback—it helps us grow and do better.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年6月3日

Hi Richard,

Thanks so much for the 5-star rating! We’re glad to hear things are going well so far. At Aptive, we’re always here if you ever need anything or have questions—just reach out anytime. Looking forward to continuing to keep your home comfortable!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月20日

Hi Eric,

Thank you so much for taking the time to share your experience! We’re so glad to hear our team has consistently shown up with professionalism, friendliness, and thorough care—just what we strive for here at Aptive. It means a lot that you reached out about the patio issue, and we’re happy we could respond quickly to help get it taken care of. We’re always just a call away and truly appreciate having you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月15日

Hi Kay,

Thank you for the kind words! We're so glad to hear that our team is keeping you in the loop and making sure your needs are fully met during each visit. That kind of consistent, personalized care is something we take real pride in at Aptive. Your trust means a lot to us, and we're grateful to have you as part of the Aptive family. We're always here to make sure your home stays protected and your concerns are heard!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月14日

Hi Elizabeth,

Thank you for sharing your experience! We’re so glad to hear that your service professional was both efficient and communicative. At Aptive, we believe in keeping our customers informed every step of the way, and it’s great to know that we met that expectation for you. We’re here to provide the best service possible, and your feedback helps us continue to improve. Thanks again for choosing Aptive!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月14日

Hi Ed,

Thank you so much for this thoughtful feedback! At Aptive Environmental, we work hard to deliver on our promises—from understanding your needs to sticking to the schedule and showing up ready to help. It’s incredibly rewarding to hear that those efforts are coming through clearly in your experience. We’re proud of our dedicated service professionals and truly appreciate you recognizing the care and consistency they bring to every visit. It means a lot to have you as part of the Aptive community!

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月9日

Hi Mohammed,

Thanks so much for the kind words! We're thrilled to hear your experience with Aptive was both professional and respectful—those are qualities we truly strive for in every visit. It means a lot to know our service professional left that kind of impression. We're grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with care and integrity.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月7日

Hi there,

Thank you for reaching out! Based on your account, your next service is scheduled May 9th. The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月1日

Hi Marcia,

Thanks for sharing your experience. We're glad we could help with the spiders and hive removal, but we understand how frustrating it is to still be dealing with clover mites. They can be tough, and we appreciate you sticking with us. We'd love to take a closer look and see what more we can do, so please don't hesitate to reach out to us at socialmedia@goaptive.com — your satisfaction means a lot to us here at Aptive.

-Jasmine

Aptive Pest Control - Columbus からの回答

2025年5月2日

Hi William,

Thank you so much for your kind words! We're thrilled to hear that you were happy with the thorough inspection and service provided. At Aptive, we always strive to give our best, and it's great to know that we met your expectations. We truly appreciate your feedback and look forward to continuing to serve you!

-Jasmine