Aptive Pest Control - Corona レビュー 172

Aptive Pest Control - Corona からの回答

2025年5月27日

Hi there,

Thank you for sharing your experience with Aptive! We’re glad to hear our team is friendly, respectful, and attentive to your requests—that’s exactly how we want every visit to feel. We appreciate your feedback about spraying the entire yard and updating treatments for the rats. Your input helps us ensure we’re covering all the bases, and we’ll be sure to pass this along so future visits are even more thorough. Thanks for being part of the Aptive family—we’re here to keep your home protected and your concerns heard!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月22日

Hi Joan,

We love hearing this -- thank you for sharing! Clear communication and that extra attention to detail are things we take a lot of pride in here at Aptive. Knowing our team is checking in with you and keeping you in the loop with photos shows they're doing exactly what we hope for every visit.

We're so glad to have you as part of the Aptive family and look forward to continuing to provide service that feels personal, thorough, and easy.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月21日

Hi David,

Thanks so much for sharing this, and a big shoutout to Gonzalo for making such a great impression! We're so glad to hear that his attention to detail and unhurried approach stood out --- that's exactly the kind of care we aim to bring to every visit at Aptive. Thanks again for being part of the Aptive family -- we truly appreciate you!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月13日

Hi Violeta,

Thank you so much for the kind words! We’re thrilled to hear that your experience with Aptive has been consistently thorough and professional—and it’s awesome to know Jerrad has been keeping you in the loop every step of the way. That level of communication and care is exactly what we aim for, and we’re lucky to have team members like him making a real difference. We truly appreciate you being part of the Aptive family and trusting us to protect your home!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月9日

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive and our service professionals was smooth and hassle-free. At Aptive, we aim to make the entire process as seamless and effective as possible, and it’s great to know we hit the mark for you. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide you with the same top-notch service.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月7日

Hi Kathy,

We really appreciate you calling out Nate’s attention to detail—it means a lot to hear our service professionals are addressing your concerns thoroughly. Consistent and clear communication is something we take seriously at Aptive, so we're glad it’s coming through every step of the way!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月6日

Hi Marie,

Thank you for taking the time to share this—your experience is absolutely not what we want for our customers, and I’m really sorry we let you down. Reliable communication and complete service are core parts of what we strive to deliver at Aptive, and it's clear we fell short on both fronts. We also understand how frustrating it is to be charged for incomplete service, especially without proper notice or support.

I’d love the opportunity to review your account, address any unresolved issues, and make this right. Your feedback is incredibly important to us, and we want to ensure no customer feels unheard or unsupported. Please don’t hesitate to reach out directly at socialmedia@goaptive.com—we’re here to help and hope to earn back your trust.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月1日

Hi there,

Wow—thank you so much for this incredible review! We’re thrilled to hear how impressed you were with Zach’s service. At Aptive, we take pride in delivering thorough, professional care, and it means the world to know Zach made such a positive impact. We'll be sure to pass along your kind words to him! We're so grateful to have you as part of the Aptive family and are here anytime you need us.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年5月1日

Hi Rita,

Thank you so much for your thoughtful review! We’re thrilled to hear that Arthur provided such a professional and thorough service—and how wonderful that you got to witness his patience and leadership while training a new team member. We love hearing that he made you feel comfortable and confident in the care of your home. We’ll definitely do our best to have Arthur return for future visits. Thank you for being such an important part of the Aptive family!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月22日

Hi Bob,

Thank you for taking the time to share your experience. We're really sorry to hear how things went during your recent service -- it's incredibly frustrating when expectations aren't met, especially after a strong first impression. At Aptive, we strive to deliver consistent, high-quality service at every visit, and it's clear we fell short here.

The late arrival, lack of follow-through, and issue with the bait box are all things that deserve immediate attention. This isn't the level of care want our customers to receive, and we appreciate you bringing it to our attention so we can address it with the team.

We understand your frustration, and while we know we can't undo the experience, we'd still love a chance to make things right. If you're open to it, feel free to reach out to us at socialmedia@goaptive.com so we can look into his further and make sure your feedback is shared with the right departments.

Thanks again for your honesty -- it helps us get better.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月22日

Hi Sam,

Thank you for sharing your feedback. We're really sorry to hear about the experience you had with our service professional and understand how frustrating it can be when expectations aren't met. At Aptive, we aim to provide consistent, reliable service, and it sounds like we missed the mark here.

We're grateful that you brought this to our attention, and we'll be reviewing this with our team to ensure that we address this properly moving forward. If you'd like to discuss this further, please don't hesitate to reach out to us at socialmedia@goaptive.com so we can get more information and make sure this is reported to the correct department and handled properly.

We appreciate your understanding and patience as we work to provide the best experience possible.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月16日

Hi Robert,

Thank you for sharing your experience -- we're really sorry to hear you feel this way. That's never how we want anyone to feel after working with us. At Aptive, we strive to be upfront and transparent in every interaction, and we'd like the chance to better understand what happened and see how we can make things right. We truly value you being part of the Aptive neighborhood, and we appreciate you bringing this to our attention. Please feel free to reach out to us at socialmedia@goaptive.com -- we're here to help however we can!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月14日

Hi Lupe & Daniel,

Thank you so much for this amazing feedback! We're thrilled to hear that your service experience was on point and that our service professional communicated everything clearly and thoroughly. That kind of care and attention is exactly what we strive for at Aptive, and it means a lot to know it made a difference for you. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family. We'll definitely share your kind words with our team as a reminder of the high standard we aim to deliver every time!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月11日

Hi David,

Thank you so much for the kind words and for being a part of the Aptive family! We're thrilled to hear you've had a great experience with our service -- it means the world to know you plan to stick with us long-term. We're committed to keeping your home protected and providing the care you can count on every step of the way. Thanks again for your support!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月11日

Hi Lillia,

Thanks so much for sharing your experience! We're glad to hear that our team was courteous and took the time to acknowledge your concerns -- that's exactly the kind of service we strive for at Aptive. Your comfort and peace of mind mean a lot to us, and we're grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月9日

Hi William,

Thank you so much for the kind words! We're thrilled to hear that our Aptive team has consistently provided professional and attentive service. We truly value your feedback and are always here to address any concerns or issues you may have. Your satisfaction is important to us, and we're so glad to know you're happy with our customer service. Thanks for choosing Aptive, and we look forward to continuing to service you!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月7日

Hi Julia,

Thank you so much for sharing this! It means the world to us that you've seen a real difference with Aptive. We are proud to have a team of service professionals who truly care, and we are so glad that's been your experience. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to provide you with the best service possible.

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月2日

It's absolutely wonderful to hear that you've had such a great experience with our service, Marta & Jose! We do our best to deliver the best treatments available, and your satisfaction means the world to us. We appreciate you sharing your feedback - thanks for being the best part of Aptive!

-Alexis

Aptive Pest Control - Corona からの回答

2025年4月1日

Hi Drew,

Thank you so much for your kind words and for recommending Aptive! We're thrilled to hear that you had a great experience with us and that our service professionals were punctual, friendly, and knowledgeable. It’s wonderful to know that the pest control treatment has made a noticeable difference around your home. We’re grateful to have had the opportunity to service you and look forward to continuing to meet your needs in the future!

-Jasmine

Aptive Pest Control - Corona からの回答

2025年4月1日

Thank you for your kind words and for taking the time to share your experience with us, Miriam! We are thrilled to hear that you have been consistently satisfied with our services and that our team has provided you with excellent care for so many years. We appreciate you choosing Aptive to address your pest control needs!

-Alexis