Aptive Pest Control - Fort Lauderdale レビュー 

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月17日

Hi Dennis,

Thank you so much for the kind words and for sharing your experience with Aptive. We’re glad to hear our team’s professionalism and respect for your home stood out, especially the care they take with details like wearing foot coverings while inside. It’s also great to know you’ve noticed the added value of services like treatments for fleas, ticks, and mosquitoes around the yard. Our goal is always to help protect both your home and outdoor spaces, and feedback like this means a lot. Thank you for trusting Aptive and for being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月16日

Hi Jim,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided respectful, efficient, and well-informed service. At Aptive, we take pride in delivering effective pest control while ensuring every customer feels valued and confident in the work being done, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月10日

Hi Ann,

Thank you for sharing your detailed feedback. We completely understand how important it is to have a consistent service professional who knows your property, and we appreciate you letting us know how much having Charlie visit means to you. I’ll make sure your request is noted so we can prioritize scheduling Charlie for your future visits whenever possible.

We’re glad to hear that you appreciate the thoroughness of our inside and outside services, including wiping down exterior walls, and that our staff has been courteous and helpful. At Aptive, we take pride in providing attentive and professional service, and we truly value your loyalty. Thank you for choosing to stay with us. We look forward to continuing to protect your home with the care and attention you expect.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月10日

Hi Sandra,

Thank you for sharing your feedback! We’re glad to hear that our service professional took care of your concerns and made sure the interior of your garage was treated as requested. At Aptive, we aim to provide thorough and attentive service for every home, and it’s great to know our team delivered exactly what was needed. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月10日

Hi Richard,

Thank you for sharing your feedback! We’re glad to hear that you received excellent service. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年3月4日

Hi Annie,

Thank you for sharing your experience. We’re glad to hear that your home has remained protected, that’s always our top priority at Aptive.

We understand that our service plans can feel like a bigger investment, especially with the frequency and annual commitment. Our goal is to provide consistent protection and peace of mind, which sometimes means visits and billing may feel higher than expected, but it’s designed to ensure your home stays protected throughout the year.

We appreciate your feedback and are grateful you’ve trusted Aptive to keep your home safe from pests. Your satisfaction and comfort are important to us, and we’re always here to discuss any questions about your plan.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年2月23日

Hi Robert,

Thank you for sharing your experience! We’re thrilled to hear that our service professional went above and beyond by communicating with you, addressing both current problem areas and potential issues, and taking the time to do a thorough, professional job.

At Aptive Environmental, we pride ourselves on providing attentive, thoughtful service that protects your home now and in the future. Feedback like yours lets us know that our team’s care and dedication are making a real difference.

We truly appreciate you choosing Aptive and trusting us to keep your home protected!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年2月16日

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Charlie provided exceptional, professional, and thorough service while addressing every key area with care. At Aptive, we take pride in having service professionals who combine expertise with genuine courtesy and attention to detail, ensuring our customers feel confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide top-notch service for your home and yard.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年2月9日

Hi Ami,

Thank you for taking the time to share your feedback. I completely understand how frustrating it must be to see areas like your patio and pool left with spiderwebs, especially when you expect a thorough service. That’s not the level of attention to detail we aim to provide at Aptive.

We would like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and ensure your next visit addresses these areas properly.

We truly appreciate you choosing Aptive to protect your home, and we’re committed to making sure your experience reflects the high standards we strive to deliver.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年2月5日

Hi Estelle,

I completely understand how frustrating this situation must have been, especially after selling your home and making multiple attempts to have the account canceled. Continued service visits and billing after being told everything was handled is not the experience we want anyone to have with Aptive.

Based on what you’ve shared, it’s clear that something did not get properly updated on our end, which led to repeated service visits and charges when neither should have occurred. Our team would want to immediately review the account history, stop any further services, and address any charges that went through after your cancellation to ensure this is fully corrected.

You went above and beyond to try to resolve this, including speaking with our team, the service professional on-site, and even involving your credit card company. It’s disappointing that it still wasn’t resolved at that time, and we appreciate you bringing this to our attention so we can identify where our internal processes need improvement.

If you’re open to it, we’d really like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can personally review everything with you and confirm the account is fully closed and settled.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年2月2日

Hi Flor,

Thank you for taking the time to share your experience. I completely understand how frustrating it can be when service doesn’t happen on the schedule you were expecting and when issues persist despite visits. Consistency and results are important, and it’s clear that this has been disappointing for you.

I’m glad to hear that one of our service professionals provided excellent service, and I understand how helpful it can be to have that same person return. While we try to assign service professionals based on availability, we also want to make sure your preferences are heard. Your feedback is valuable, and I’ll be sharing this with our Operations team to see how we can improve consistency for future visits.

We’d really appreciate the opportunity to discuss your account and service expectations so we can make sure your treatments are effective and scheduled in a way that works best for you. Please reach out to us at socialmedia@goaptive.com so we can review your concerns and work toward a resolution.

Thank you for being part of the Aptive neighborhood and for giving us the chance to improve your experience.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年1月30日

Hi Oscar,

Thank you for sharing this great feedback. We’re glad to hear you had an excellent experience and that our service professionals made a positive impression with their professionalism.

Providing reliable, respectful service is something we take a lot of pride in at Aptive, so it’s always encouraging to hear when that shows through during a visit. We truly appreciate you being part of the Aptive neighborhood and for choosing us to help care for your home.

Thanks again for taking the time to leave a review, we’re grateful to have you with us.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年1月23日

Hi Cynthia,

Thank you for taking the time to share your experience. We’re thrilled to hear that you haven’t had any issues with pesky insects and that our team’s communication has been a positive part of your service. It’s wonderful to know that our long-term commitment and responsible approach have made a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年1月16日

Hi Christian,

Thank you for sharing your experience! We’re glad to hear that our Aptive service professionals are thorough and take the time to check in with you before each visit to ensure your needs are met. Providing attentive, personalized service is always our goal, and it’s wonderful to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年1月8日

Hi Thomas,

Thank you for sharing this feedback. I can understand how disappointing it would be to still see bugs and spiders on your window after a service visit, especially when that’s something you were expecting to be taken care of.

At Aptive, our service professionals are expected to address window areas and seals as part of the exterior service, so it’s concerning to hear this was missed. That’s not the experience we want you to have. We’d really like the opportunity to make this right by reviewing the service and arranging a follow-up if needed.

Please reach out to us at socialmedia@goaptive.com with your service address so we can look into this and get things resolved. We appreciate you bringing this to our attention and giving us the chance to improve.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2026年1月5日

Hi Nikki,

Thank you for sharing your experience! We’re thrilled to hear that our team has been providing consistent, respectful service over the years and that you’re satisfied with the results. At Aptive, clear communication and reliable pest protection are at the heart of what we do, and it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年12月29日

Hi Frances,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that Ernesto was informative, helpful, and provided a great service experience.

At Aptive, we strive to provide professional, thorough, and attentive service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年12月24日

Hi Joel,

Thank you for taking the time to share this. We’re glad to hear your Aptive service professional was prompt and courteous, those details matter and we’re happy they stood out during your visit.

We appreciate you choosing Aptive and being part of the Aptive neighborhood. Feedback like this lets us know we’re on the right track, and we look forward to continuing to provide you with a great experience.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年12月17日

Hi Frank,

Thank you for sharing your experience! We’re glad to hear the service was completed as expected. At Aptive, our service professionals take pride in providing thorough and effective treatments to protect your home from pests.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年12月5日

Hi Frances,

Thank you so much for sharing your experience! We’re delighted to hear that your service professional was courteous, efficient, and went above and beyond to address your needs. At Aptive, we take pride in providing personalized, thorough service for every home, and it’s wonderful to know that dedication made a difference for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine