Aptive Pest Control - Fort Lauderdale レビュー 

Aptive Pest Control - Fort Lauderdale からの回答

2025年8月7日

Hi Benjamin,

Thank you for sharing your feedback. We’re so glad to hear that your service professional consistently provides a professional and courteous experience. At Aptive, we take pride in not only delivering effective pest control but also making sure every interaction leaves you feeling respected and valued. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年7月30日

Hi there,

Thank you for sharing your experience. We’re sorry to hear that you’ve been having trouble with communication before appointments and that your pest issues haven’t been fully resolved. At Aptive, we know how important timely updates and effective treatments are to your peace of mind and comfort in your home.

We apologize for any inconvenience caused by the lack of advance notice, especially since you requested it. We also want to ensure your pest concerns are addressed thoroughly and to your satisfaction.

Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work with you to improve communication and treatment effectiveness. Your feedback helps us grow and continue delivering the high standards Aptive is known for.

Thank you again for giving us the opportunity to make this right.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年7月18日

Hi Dawn,

Thank you for sharing your experience with us. We genuinely appreciate your honesty and want you to know that your feedback matters. At Aptive, we strive to deliver thorough, top-quality service every time, and it’s clear we’ve missed the mark when it comes to consistency. That’s not the standard we want you to expect or experience.

We’d really like the opportunity to make this right and ensure your future services reflect the high level of care you deserve. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and address this directly. You're a valued part of the Aptive family, and we’re committed to restoring your trust.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月27日

Hi there,

Thank you for being a loyal customer over the years—we truly appreciate you being part of the Aptive family. It’s disappointing to hear that your recent experience hasn’t met the level of quality and effectiveness you previously received. Your concerns about persistent pest activity both inside and outside, including around your pool and in your home, are absolutely valid.

We understand how frustrating it must be to continue seeing ants and roaches despite multiple services, and we agree that simply spraying where pests are seen isn’t enough if the issue isn’t improving. Your safety and satisfaction are extremely important to us, and we want to take a more thorough look at your account, re-evaluate the treatment strategy, and ensure that the products used are safe and properly applied in sensitive areas.

Please reach out to us at socialmedia@goaptive.com so we can work toward a better solution. We'd love the opportunity to turn this around and earn back your confidence in Aptive.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月23日

Hi Veronica,

Thank you for sharing your feedback and for your kind words about our staff—we’re glad to hear you’ve had positive experiences with our team members. We understand how important it is to receive the specific pest control services you need, especially when you’re not home to communicate directly.

We’re sorry to hear about the frustration with services not meeting your expectations despite the charges. At Aptive, we want to ensure every visit addresses your concerns fully. We’d love to work with you to improve communication and make sure your service aligns with your needs.

Please reach out to us at socialmedia@goaptive.com with your service details and any specific requests so we can review your account and find the best way to support you moving forward.

Thank you for being part of the Aptive family—we’re committed to providing the care and attention you deserve.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月19日

Hi Sterling,

Thank you for recognizing the knowledge and customer care our service professional brings to your home. At Aptive, we pride ourselves on having a team that’s both skilled and dedicated to making sure you feel confident and cared for. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月17日

Hi Leslie,

Thank you for sharing your experience! We're so glad to hear that our service has been seamless and effective in keeping pests where they belong—outside. At Aptive, we aim to deliver reliable protection with minimal disruption, so it’s great to know the only sign of our visit is that little yard marker and a comfortable home. We’re grateful to have you as part of the Aptive family and are always here if you need anything!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月16日

Hi Scharmen,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that our team at Aptive is meeting your expectations by being thorough, reliable, and timely. Your satisfaction means a lot to us, and we’re grateful for the opportunity to protect your home. Thanks again for choosing Aptive — we look forward to continuing to serve you!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年6月25日

Hi Tabby,

Thank you for your feedback! We’re happy to hear that our treatments are delivering the results you expect. At Aptive, we’re committed to providing effective, safe pest control solutions that give you peace of mind. We appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年5月14日

Hi Brian,

We appreciate you sharing this, and we're really sorry for the inconvenience this caused. At Aptive, we strive to be reliable and responsive, so we completely understand how frustrating it must have been to run into a delay like this—especially without a backup option in place. This isn't the level of service we aim to provide, and your feedback is being taken seriously so we can prevent this from happening again. We’d love the opportunity to follow up and help get your inspection rescheduled as quickly as possible. Please reach out to us directly at socialmedia@goaptive.com.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年5月2日

Hi Val,

Thanks so much for sharing your feedback! We're thrilled to hear that you're happy with your switch to Aptive and that our online appointment system has been helpful. It's great to know that our service professionals and communication are meeting your expectations. We're grateful to have you with us and look forward to continuing to serve you!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月30日

Hi Danielle,

Thank you for sharing your feedback! We're so glad to hear that you've had a positive experience with our service professional and that the arrival text has been helpful for keeping your dogs safe. We understand that ant piles can be persistent, but rest assured, we're here to keep working with you until we get them under control. We appreciate your trust in Aptive, and we're committed to making sure your home stays comfortable! Thanks again for being a part of the Aptive family!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月25日

Hi Emily,

Thank you for sharing your feedback with us. We're truly sorry to hear that you're still experiencing issues and that our visits haven't been as effective or consistent as you expected. At Aptive, we understand how frustrating it can be when pests keep coming back, and we're committed to resolving this for you. We'd love to connect and discuss additional solutions to make sure we address the problem and provide you with a more lasting solution. Please reach out to us directly at socialmedia@goaptive.com so we can work together to make things right.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月25日

Hi Christian,

Thank you for sharing your experience with us. We're really sorry to hear that your recent interactions haven't lived up to the level of service you once enjoyed with Aptive. That's not the standard we aim to uphold, and we understand how frustrating it must be -- especially when it feels like things have gone downhill over time. We'd love the chance to turn this around and show you the care and quality you deserve. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look and help make things right.

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月3日

Hi Michael,

We are so glad to hear you had a great experience with our service! At Aptive, we take pride in providing professional, timely, and thorough pest control solutions, and it is wonderful to know we met your expectations.

Thank you for choosing Aptive -- we appreciate you being a valued part of our community! If you ever need anything, we are always here to help!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月1日

Hi Vach,

Thank you for your kind words! We are so glad to hear that your service professional took the time to listen to your concerns and address them thoroughly. Providing exceptional service and ensuring our customers feel heard is a top priority at Aptive. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to service you!

-Jasmine

Aptive Pest Control - Fort Lauderdale からの回答

2025年4月1日

Thank you for taking the time to leave a review! We are pleased to hear that our Service Professionals were able to provide you with the treatment you needed. Our goal is to provide our customers with the best possible experience, and we appreciate having you as a part of the Aptive neighborhood!

-Alexis