Aptive Pest Control - Minneapolis レビュー 223

Aptive Pest Control - Minneapolis からの回答

2026年4月7日

Hi Helen,

Thank you for sharing your experience! We’re so glad to hear Andrew was thorough, informative, and courteous. At Aptive, we take pride in making sure every detail is handled with care, and it’s great to know that commitment was reflected in your service.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年4月3日

We really appreciate your 5-star feedback, May. Thank you! It’s great to hear everything was handled well and that you had a positive experience with the service. Your satisfaction means the world to us, and we're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Minneapolis からの回答

2026年4月2日

Hi Jana,

We’re glad to hear our service professional was pleasant, punctual, and attentive to your specific concerns! At Aptive, we take pride in handling every service with care and precision, making sure your home is protected and your needs are addressed. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月31日

Hi Jeff & Kate,

Thank you for sharing your experience! We’re thrilled to hear that Lizzy was friendly, knowledgeable, and thorough in addressing all of your concerns. At Aptive, we take pride in making sure every detail is handled, so it’s wonderful to know she delivered that level of care.

We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月30日

Hi Ines,

Thank you for sharing your feedback! We’re so glad to hear that our team has been reliable and always there when you need us. At Aptive, we strive to make every service prompt, professional, and properly handled so you can feel confident your home is protected.

We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月30日

Thank you for sharing your feedback with us, Chris. We’re sorry to hear your experience has felt frustrating, especially around scheduling, cancellation flexibility, and how treatments are timed throughout the year. We understand how important it is to feel confident in both the service approach and the results.

Our goal is to align treatments with seasonal pest activity to help reduce issues before they become more active, but we also recognize that expectations around timing and effectiveness can vary.

If you’d like us to take a closer look at your account or walk through your concerns in more detail, please email socialmedia@goaptive.com with your service address. We'd be happy to help with anything we can!

-Alexis

Aptive Pest Control - Minneapolis からの回答

2026年3月31日

We love to hear this, Claudette! Providing exceptional service every time we're at your home is our goal, and it's wonderful to know that you've been satisfied. Thanks for being the best part of Aptive!

-Alexis

Aptive Pest Control - Minneapolis からの回答

2026年3月23日

Hi there,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with both our service and our team.

At Aptive, we take pride in making sure everything is handled with care and professionalism from start to finish. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月20日

Hi Jeffrey,

Thank you for such a thoughtful and detailed review, it really means a lot to us.

We’re glad to hear our Aptive service professionals have been professional, thorough, and communicative throughout your experience. From arrival updates to explaining the treatment process and providing follow-up with photos, we want you to feel informed and confident every step of the way.

It’s great to know everything has been handled with the level of care and attention you expect. We truly appreciate you choosing Aptive and being part of our community!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月19日

Hi Lisa,

Thank you for taking the time to share your feedback! We’re glad to hear that your service was handled well.

At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, you can trust that we’ve got this handled.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月19日

Hi Ken,

Thank you for sharing your experience! We’re thrilled to hear that Lorenzo was on time, organized, and thorough in explaining his work with both words and photos. That level of care and transparency is exactly how we like to have every visit handled at Aptive.

We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can rest easy knowing we’ve got this handled.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月16日

Hi Cathy,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has provided reliable, on-time service and clearly communicated what they found and how they addressed any pest concerns. At Aptive, we pride ourselves on providing both effective pest control and a transparent, informative experience for our customers.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide high-quality service for your home.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月16日

Hi there,

Thank you for sharing your feedback. I’m glad to hear that you were satisfied with the service itself, but I completely understand how frustrating it can be when the date of service doesn’t match what was initially communicated. That’s not the level of consistency Aptive aims to provide.

We appreciate you bringing this to our attention, as it helps us improve communication and scheduling for all of our customers. Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like us to review your account or address any concerns. We truly value your feedback and the opportunity to make your experience even better.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月16日

Hi Dennis,

Thank you for taking the time to share your feedback! We’re glad to hear that our team arrived on schedule and that you found our service professionals friendly. At Aptive, we strive to provide timely, effective service while making sure every customer feels comfortable and well cared for.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月10日

Hi Lisa,

Thank you for taking the time to share this with us. We can absolutely understand how concerning this would be, especially with a busy road nearby and the safety of your dog at risk. That’s not something you should have to worry about after a service visit.

At Aptive, our service professionals are expected to be mindful of each customer’s property, including making sure gates are securely closed before leaving. Since you’ve already requested this multiple times and it’s still happening, we take that feedback seriously and want to make sure it’s addressed appropriately with the team responsible for your services.

Please reach out to us at socialmedia@goaptive.com so we can review your account and place clear notes for your property to help prevent this from happening again. We truly appreciate you bringing this to our attention, and we want to do our part to help keep both your home and your dog safe while we provide your Aptive service.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月9日

Hi Patricia,

Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience regarding your recent service. At Aptive, we strive to provide thorough pest control both inside and around the home, and it’s important to us that every visit meets your expectations.

Regarding the March 1st service, we typically do not schedule visits on Sundays, which may have caused the misunderstanding. If you’re seeing any pest activity or missed areas, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to schedule a re-service at a time that works best for you to ensure your home is fully protected.

We truly value you as part of the Aptive family and appreciate the opportunity to provide the service you expect and deserve.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月9日

Hi Jon,

Thank you for taking the time to share your feedback. We truly appreciate you acknowledging the friendliness of our team, but we’re very sorry to hear about the challenges you’ve experienced with scheduling and service consistency. At Aptive, we take reliability seriously, and it’s clear that in your case we fell short of meeting the high standards we strive to provide for every customer.

We understand how frustrating it can be when expectations around appointments, equipment, or weather adjustments aren’t met. Your feedback is important and will be shared with our scheduling and service teams to help improve the experience for all customers.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can make your remaining service visits more reliable and aligned with your expectations. We truly value you as part of the Aptive family and appreciate the chance to make things right.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月10日

Hi Margaret,

Thank you for sharing your feedback! We’re glad to hear that our team consistently provides professional service. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control for every home, and it’s wonderful to know our efforts continue to meet your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月6日

Hi Paul,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service has made a noticeable difference in controlling pests on your property. Our team works hard to provide thorough, effective pest management, and it’s always rewarding to hear when our efforts lead to real results. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2026年3月6日

Hi Bridget,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service consistently includes clear communication and that our team keeps you informed about what to expect during each visit. Providing thorough, transparent service is something we take pride in, and it’s rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine