Aptive Pest Control - Minneapolis レビュー 226

Aptive Pest Control - Minneapolis からの回答

2025年12月9日

Hi Johnny,

Thank you so much for sharing your experience! We’re thrilled to hear that Tom provided such thoughtful and thorough service. At Aptive, we strive to make every visit smooth, respectful, and informative, and it’s wonderful to know Tom delivered on all of that for you.

We truly appreciate you being part of the Aptive neighborhood and are grateful for your recommendation. We look forward to keeping your home protected for years to come!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年12月8日

Hi there,

We’re so glad to hear about your experience! At Aptive, clear communication and understanding each customer’s needs are top priorities, so it’s wonderful to know our service professional delivered that from start to finish. Your feedback encourages our team to keep providing attentive, thoughtful service that makes a difference.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年12月4日

Hi Molly,

Thank you for sharing your feedback! We’re thrilled to hear that our communication before, during, and after your treatment made a positive difference. At Aptive, keeping our customers informed and providing reliable service is very important to us.

We truly appreciate your recommendation and your trust in the Aptive family. We look forward to continuing to provide the high-quality, dependable service you expect from us.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年12月1日

Hi Thomas,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s follow-up, attention to detail, and effective treatments have made a difference in your home, especially with the mouse issue. At Aptive, we strive to provide reliable, thorough service and quality products to give our customers peace of mind.

We truly appreciate you being part of the Aptive neighborhood and for recognizing the hard work our team puts in. We look forward to continuing to protect your home and provide the excellent service you expect.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月28日

Hi there,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has consistently provided professional and thorough service. It’s wonderful to know that Kobe made such a positive impression, he truly takes pride in delivering the best care possible.

We greatly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月28日

Hi Larry,

Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional was both friendly and knowledgeable during your service.

We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi there,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals were friendly and took the time to thoroughly explain the work being done. At Aptive, we take pride in providing not only effective pest control but also a transparent and helpful experience for our customers.

We truly appreciate your feedback and your trust in us, and we look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi Megan,

Thank you for taking the time to share this, and I truly appreciate you giving me the chance to look into what happened here. What you described is incredibly frustrating, and it’s absolutely not the experience we ever want anyone to have with Aptive. I’m really glad you spoke up so I can help get this sorted out the right way.

I want to take a closer look at your account, the cancellation request, and the promised refunds so I can make sure everything is handled properly. When you have a moment, please reach out to us directly at socialmedia@goaptive.com with your service address or account details so I can review the timeline, verify the documentation you mentioned, and get this resolved for you.

You deserve clear communication and follow-through, and I’m here to make sure you get exactly that. Thank you again for bringing this to our attention, and for giving Aptive the opportunity to make things right.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi Molly,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team is friendly, keeps you informed with texts before each visit, and addresses any concerns you may have. At Aptive, we pride ourselves on providing effective pest control while making the experience as convenient and transparent as possible for our customers.

We truly appreciate your trust in us and look forward to continuing to serve your home.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi Dee,

We’re thrilled to hear you had an incredible experience with Aptive! It’s wonderful to know our service professional communicated clearly and provided helpful guidance on keeping your home protected. At Aptive, we pride ourselves on transparency, thoroughness, and ensuring every visit leaves our customers confident in their home’s protection. Thank you for trusting Aptive and for recommending us, we truly appreciate having you as a valued part of our neighborhood!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi Thomas,

We’re so glad to hear that our service professional provided clear and concise explanations about the work done and the steps taken to protect your home from mice. At Aptive, we strive to make every visit informative and thorough, so our customers feel confident and informed about the care we provide. Thank you for trusting Aptive to keep your home safe and comfortable, we truly appreciate having you as part of our neighborhood!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月24日

Hi Sue,

We’re thrilled to hear that our service professional communicated so clearly and kept you informed about what could be done during the visit. At Aptive, we strive to provide timely, transparent, and helpful service so our customers feel confident and well-supported. Thank you for trusting Aptive to protect your home and for being a valued part of our neighborhood!

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月21日

Hi Kevin,

Thank you for sharing your experience! We’re so glad to hear that our communication and attention to detail have stood out to you. Providing clear updates and thorough service is always our goal, and it’s wonderful to know that our team delivered on that.

We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月21日

Hi there,

We’re thrilled to hear that Terrell provided thorough service and kept you informed throughout the process! At Aptive, we pride ourselves on punctuality, clear communication, and ensuring every home stays comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月19日

Hi there,

Thank you for sharing your experience! I’m glad to hear Ian provided professional, thorough, and efficient service. We take pride in providing clear communication, and it’s great to know the pictures and updates on where applications were performed were helpful for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月17日

Hi Phil,

Thank you for sharing your feedback! We’re thrilled to hear that you had a positive experience with our service professional. We understand how valuable it is to work with someone you trust. While we can’t guarantee the same service professional every time, we will do our best to accommodate your request whenever possible.

Please reach out to us at socialmedia@goaptive.come so we can review your account and coordinate monthly scheduling to the best of our ability.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月17日

Hi Diana,

Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt for your revisit and provided thorough service. It’s wonderful to know that you’re seeing results and that the treatments have made a visible difference with the box elders.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, thorough, and attentive service our neighbors deserve.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月14日

Hi Tracie,

Thank you for sharing your feedback. I completely understand how frustrating it can be when service feels inconsistent, and I appreciate you taking the time to outline your experience. At Aptive, we strive to provide consistent, thorough service and clear communication about what’s included in each plan, and it’s clear we fell short in your case.

I want to assure you that your concerns about equipment, service consistency, and communication have been heard. We take this feedback seriously and will use it to ensure our team has the tools and guidance needed to deliver the high-quality service you expect.

We truly value you as part of the Aptive neighborhood, and we’d love the opportunity to review your account and service plan with you to make sure all your treatments, including inside services, are being completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and make this right.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月10日

Hi Raina,

Thank you for taking the time to share your experience. We genuinely appreciate feedback like yours, even when it highlights areas where we fell short, as it helps us improve and provide better service for our customers.

I’m truly sorry to hear about the challenges you faced with your wasp and yellowjacket treatment, and it’s clear your experience did not meet the high standards we strive for at Aptive. We aim to provide effective, safe, and professional solutions, and it’s disappointing to learn we missed the mark in your situation.

While I understand your frustration and the decision to work with another company, I want you to know we take this seriously. Your comments regarding follow-up visits, service professional certification, and communication with management will be reviewed internally to ensure we address these issues and prevent similar experiences for future customers.

If you’re willing, we’d like the opportunity to speak with you directly to learn more and see how we can make this right. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience further.

Thank you again for your honesty. At Aptive, we value each customer and their trust, and we are committed to learning from this feedback to continuously improve the quality and reliability of our services.

-Jasmine

Aptive Pest Control - Minneapolis からの回答

2025年11月10日

Hi Teri,

We’re so glad to hear that our team has been attentive and proactive in addressing your concerns. At Aptive, we take pride in staying on top of issues and providing reliable, effective service to give our customers peace of mind. Thank you for choosing Aptive and trusting us to care for your home!

-Jasmine