Aptive Pest Control - Orange County レビュー 162

Aptive Pest Control - Orange County からの回答

2026年3月19日

Hi Sue,

Thank you for sharing your experience! We’re glad to hear that our service professional was thorough and got everything handled efficiently.

At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, rest assured, we’ve got this handled.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月11日

Hi Carlos,

Thank you for sharing your feedback! We’re thrilled to hear that you’re very satisfied with both the service and our service professional. At Aptive, we strive to provide professional, thorough, and reliable service every time, and it’s wonderful to know our efforts are making a positive impact. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月10日

Hi Ida,

Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the service you’ve received. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月10日

Hi Frank,

Thank you for sharing your experience! We’re glad to hear that scheduling has been easy and that our team provided good service with a friendly, professional approach. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control, and it’s wonderful to know our efforts have made your experience positive. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月10日

Hi Jan,

Thank you for sharing your feedback! We’re glad to hear that our service professional did a good job. At Aptive, we take pride in delivering professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月5日

Hi Manny,

Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team followed through on the details discussed and delivered positive results. Providing thorough, effective service is always our goal, and it’s wonderful to know our efforts made a difference. We truly appreciate you choosing Aptive to protect your home.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月2日

Hi there,

Thank you for sharing your feedback. I’m glad to hear that you’re happy with our service, but I completely understand your frustration with the billing process. At Aptive, we strive to make our accounting and payment processes as clear and straightforward as possible, and I’m sorry for any confusion regarding your account terms.

If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify any billing questions, and ensure everything is accurate. We value your trust and your business, and we’re committed to providing the quality service and support that Aptive is known for.

Thank you again for letting us know, and for giving us the opportunity to address your concerns.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月2日

Hi Prasad,

Thank you for sharing your feedback. I completely understand how frustrating it can be to see annual price increases, especially as a long-term customer. At Aptive, we strive to provide effective pest control and value for our customers while balancing the costs of quality service and products.

We truly appreciate your loyalty and want to make sure you feel heard. If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss any options that may help ensure your service continues to meet your needs and expectations.

Thank you again for letting us know, and for giving Aptive the opportunity to address your concerns.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月2日

Hi Debra,

Thank you for taking the time to share your experience! We’re delighted to hear that our service professional was friendly, fast, and efficient. At Aptive, we take pride in providing thorough and reliable service while ensuring our customers feel supported and confident in the work we do.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月2日

Hi Martin,

Thank you for taking the time to share your experience. I’m glad to hear that our service professionals has been professional, friendly, and thorough. Our service professionals truly take pride in providing quality care.

I completely understand your frustration with the challenges you’ve experienced with appointment changes and online payments. At Aptive, we’re always looking to improve our back-office processes and digital tools to make things easier for our customers, and your feedback helps us identify where we can do better.

If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can assist with your online payment and any appointment changes you need. We want to make sure your experience is as smooth and convenient as the service you receive in your home.

Thank you again for letting us know and for trusting Aptive with your pest control needs.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月3日

Hi Gloria,

Thank you for taking the time to share your experience! We’re glad to hear that our team asked the right questions and provided thorough, detailed service. At Aptive, attention to detail and making sure our customers’ needs are fully addressed is a top priority.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable and effective pest control for your home.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月3日

Hi Natalie,

Thank you for sharing your experience! We’re thrilled to hear that your service professional is responsible, polite, and providing thorough service. At Aptive, keeping our customers informed with photos and clear updates is something we take great pride in, and it’s wonderful to know it makes a difference for you.

We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, professional, and high-quality pest control for your home.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年3月3日

Hi Gail,

Thank you for sharing your experience! We’re thrilled to hear that our team has been able to take care of all the pests in your home and provide friendly, competent service. At Aptive, we take pride in delivering thorough, professional, and reliable pest control so our customers can feel confident and at ease.

We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality service.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月26日

Hi Rick,

Thank you for sharing your experience! We’re thrilled to hear that Aptive consistently delivers thorough service and keeps you informed before, during, and after treatments.

Clear communication and effective pest control are exactly what we aim for, and it’s wonderful to know that our efforts are making a difference. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月25日

Hi Edward,

Thank you for sharing your feedback! We’re so glad to hear that you’re pleased with your experience. At Aptive, we strive to provide service that’s not only effective but also reliable and worry-free for our customers. Your kind words mean a lot to our team and remind us why we do what we do. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月23日

Hi Peter,

Thank you for sharing your experience! We’re glad to hear that our text updates make the process quick and easy, while keeping you informed without taking up your time. At Aptive Environmental, we strive to provide fast, friendly, and efficient service while making sure our customers feel confident in the care their home receives.

It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering professional, reliable service. We truly appreciate you choosing Aptive!

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月20日

Hi Dale,

Thank you for sharing your experience. We’re glad to hear that Ricardo provided clear communication through text notifications and follow-up pictures, while also delivering a thorough treatment. At Aptive, we believe keeping our customers informed every step of the way is just as important as the service itself.

We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue providing attentive, professional, and effective service at every visit.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月19日

Hi Linda,

Thank you so much for sharing your experience and for being part of the Aptive community. We’re glad to hear our service professionals have been on time, efficient, and attentive during your visits.

It’s especially meaningful to know they take the time to ask for your input and address any new concerns around your home, as personalized care is something we truly value. Thank you again for choosing Aptive and trusting us to care for your home.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月18日

Hi John,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been friendly, communicative, and punctual. At Aptive, we pride ourselves on keeping our customers informed, addressing any concerns, and providing thorough service with every visit.

We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback inspires us to continue delivering the reliable, professional service our customers expect and deserve.

-Jasmine

Aptive Pest Control - Orange County からの回答

2026年2月18日

Hi Jeffery,

Thank you for taking the time to share all of this. We truly appreciate you being candid about your experience, even when it’s not an easy one to write.

First, we’re glad to hear that Zach made a personable impression. At Aptive, we absolutely value professionalism and strong communication, but that should always go hand in hand with honesty and integrity. If anything about the pricing discussion or expectations around matching $40 a month felt unclear or misleading, that’s something we take seriously. You should never feel like you were told what you wanted to hear just to earn your business.

We also hear your concern about communication from your service professional. Consistent updates, including notifications before service, are an important part of the experience. If those texts have stopped, we’d like to look into that right away. You deserve to feel confident that service is being completed and to have the opportunity to request anything specific before a visit.

Regarding pricing, we can’t adjust plans directly through a review, but we absolutely want to review your account and have a transparent conversation about what was discussed at signup and what options may be available. Our goal is to earn your trust long term, not just secure a new account.

Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can review everything together and work toward a resolution. We genuinely value you as part of the Aptive neighborhood and would appreciate the opportunity to make this right.

-Jasmine