Aptive Pest Control - Orange County レビュー 163

Aptive Pest Control - Orange County からの回答

2025年7月21日

Hi Miriam,

Thank you for sharing your honest feedback. We’re truly sorry to hear that your first two services did not meet the high standards we aim to deliver, especially regarding the missed treatments and the damage caused—that’s certainly not the experience we want for our customers. We’re glad the most recent service professional provided a thorough job and hope that sets the tone for all future visits. We appreciate you giving us the opportunity to make things right and will share your comments with our team to ensure consistent, careful service moving forward. Thank you for being part of the Aptive family; we’re committed to keeping your home protected with care and professionalism.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月18日

Hi Shaunna,

Thank you for recognizing the thorough work our team provides! At Aptive, we’re committed to delivering detailed and effective service to keep your home protected. We appreciate your trust and look forward to continuing to care for your home. If you ever have questions or concerns, please feel free to reach out at socialmedia@goaptive.com.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月18日

Hi Dot,

Thank you for bringing this to our attention. We're sorry to hear you're still seeing activity near your entrance—especially when it's triggering your Ring alarm. That’s understandably frustrating, and we want to get this resolved for you as quickly as possible.

At Aptive, your peace of mind is important to us, and part of that means making sure you’re seeing the full benefit of your service. We'd love the chance to send a service professional back out to inspect the area and apply a more targeted treatment if needed. Please reach out to us at socialmedia@goaptive.com so we can look into your account and make this right. We appreciate you being part of the Aptive family, and we're here to help every step of the way.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月18日

Hi Linda,

Thank you so much for sharing your positive experience! At Aptive, we’re proud that every member of our team takes the time to listen carefully and clearly explain the services we provide. It means a lot to know you feel confident and trust us to take care of your home. We’re grateful to have you as part of the Aptive family and look forward to continuing to deliver the top-notch service you deserve!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月15日

Hi Cheryl,

Thank you so much for sharing your experience! We're glad to hear you received courteous and efficient service—it's exactly the level of care we aim to provide here at Aptive. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-quality service you can count on. If there's ever anything more we can do, don't hesitate to reach out!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月14日

Hi there,

Thank you for the thoughtful review! We're so glad to hear that Derek provided you with the level of care, communication, and thoroughness we strive for at Aptive. It’s especially great to know he took the time to answer your questions, walk you through our procedures, and help you find a plan that works best for you. We’re proud to have service professionals like Derek representing Aptive, and we’re grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年7月7日

Hi Pat,

Thank you for sharing your experience with Aptive! We’re glad to hear the last two service visits really helped clarify the value of what you’re receiving. Our team takes pride in keeping you informed with detailed photos and updates because we believe transparency is key to great service. We appreciate your trust over the past year and look forward to continuing to provide the thorough and clear pest control you deserve!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月23日

Hi Christina,

Wow—thank you for such an amazing review! We’re so happy to hear that the service has made such a positive difference for you and your home. Providing professional, accommodating service while keeping your space comfortable is exactly what we aim for at Aptive.

Your kind words mean a lot to our entire team, and we’re grateful to have you as part of the Aptive family. Thanks for trusting us to protect your home and make your life a little easier!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月19日

Hi Ted,

Thank you for taking the time to share your experience. We’re sorry to hear about the miscommunication around your service date—that’s not the kind of reliability or responsiveness we strive to deliver at Aptive. We completely understand how frustrating it must’ve been to have a visit occur despite your prior messages, especially when you weren’t available. Please reach out to us at socialmedia@goaptive.com to make this right and ensure your request for an interior service is rescheduled at a time that works for you. Your time and trust matter to us, and we truly appreciate the chance to earn back your confidence moving forward.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月18日

Hi Randy and Jan,

Thank you for highlighting Adrian and Jesus’s dedication! At Aptive, we pride ourselves on truly listening to your concerns and providing targeted solutions. We’re glad they were able to address your fly and mosquito issues promptly and effectively. Your trust means a lot to us, and we’re here to keep your home comfortable every step of the way!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月16日

Hi Scott,

Thank you for sharing your experience — we’re really sorry that we fell short of your expectations and missed your scheduled service. We completely understand your frustration and appreciate you taking the time to let us know.

At Aptive, we aim to provide reliable, convenient service with clear communication every step of the way, and we’re disappointed that we missed the mark here. This isn’t the standard we hold ourselves to, and we want to make things right.

Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience, and we’d be delighted to reschedule your service and make sure your home is fully cared for. We’ll also be looking into what happened in this case to avoid future issues.

Thank you for choosing Aptive — we truly value your business and appreciate your understanding as we work to resolve this.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月25日

Hi Gianni,

Thank you for your kind words! We’re glad to hear our team consistently delivers polite, clear communication and effective service—that’s exactly what we aim for at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年6月2日

Hi Donna,

Thanks so much for taking the time to share this! We’re thrilled to hear that your most recent service felt especially thorough and well done. Having two of our Aptive team members there to take extra care means a lot to us—and it’s great to know their efforts didn’t go unnoticed. We truly appreciate you being part of the Aptive family and look forward to continuing to give your home the protection it deserves!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月30日

Hi Elinor and Pam,

Thanks so much for sharing your experience! Being on time, courteous, and checking in to see how we can help is exactly the kind of service we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月27日

Hi Rob,

Thanks so much for your kind words! We’re thrilled to hear that both our customer service team and field experts have made your experience smooth and pleasant. At Aptive, we truly value being easy to work with and making sure your needs come first. It’s a pleasure having you with us, and we’re always here to help however we can!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月13日

Hi there,

Thank you so much for your kind words! At Aptive, we believe in providing that extra bit of attention to make sure your experience is top-notch. We're so glad to hear that our service professionals are taking the time to check in and make sure everything is just right before getting started. We truly appreciate having you as part of the Aptive neighborhood, and we're always here to ensure your home gets the care it deserves!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月13日

Hi Lisa,

Thank you for taking the time to share your feedback. I’m sorry to hear we missed the mark on your recent visit—especially with something as visible as cobwebs around your patio and doors. That’s definitely not the impression we want to leave, and I can completely understand your frustration. At Aptive, we aim to provide detailed and thorough service every time, and when that doesn’t happen, we want to make it right. We’d appreciate the opportunity to follow up and ensure everything is properly taken care of. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com, and we will get someone back out there. Thanks again for bringing this to our attention—we value having you as part of the Aptive family.

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月9日

Hi Debi,

Thank you so much for your wonderful review! We’re so happy to hear that your service professionals have been punctual, thorough, and kept you informed throughout the process. At Aptive, we believe in transparency and making sure you feel confident in the work we’re doing, so it’s great to know that our team has been meeting your expectations. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide top-notch service!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月7日

Hi Daniela,

That’s exactly the kind of experience we aim to deliver at Aptive—reliable service, professional care, and real results you can count on. Thanks for putting your trust in us to protect your home!

-Jasmine

Aptive Pest Control - Orange County からの回答

2025年5月1日

Hi Ed and Betsy,

Thank you for sharing your experience with us! We’re so glad to hear that our team addressed your concerns right away and took care of everything promptly. At Aptive, we strive to provide efficient, thoughtful service that meets your needs, and it’s great to know our service professionals made a positive impact. We truly appreciate you being part of the Aptive family!

-Jasmine