Aptive Pest Control - Raleigh レビュー 159

Aptive Pest Control - Raleigh からの回答

2025年8月25日

Hi Mario,

Thank you for sharing your feedback. I’m very sorry to hear that the hornet nest and red ant activity are still affecting your play area, I completely understand how concerning this must be, especially in an area where your family spends time. That is not the level of service we aim to provide at Aptive.

I would love the opportunity to personally review your account and coordinate with our service team to ensure the infestation is properly addressed. Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and take the right steps to resolve this issue.

We truly appreciate your patience and the chance to make this right.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年8月13日

Hi Ann,

Thank you for taking the time to share your experience. We’re glad to hear that our team was able to provide personal attention to your needs. At Aptive, we take pride in delivering attentive, customized service that helps protect your home, and feedback like yours lets us know we’re achieving that goal.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月31日

Hi Joan,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service. At Aptive Environmental, it means a lot to us to know we’re making a positive difference for our customers.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月30日

Hi Joe,

We love hearing this! Thank you for sharing your experience. At Aptive, we take pride in having service professionals who are not only thorough in their work but also courteous and communicative. We're so glad to know you felt informed and taken care of every step of the way. Thanks for being a valued part of the Aptive family!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月30日

Hi Lynne,

Thank you so much for sharing your experience! We’re thrilled to hear that Casey was able to effectively communicate with you and provide quick, professional, and thorough service for your home and yard. At Aptive, we strive to make every visit seamless and satisfying, whether you’re home or away. We truly appreciate you being part of the Aptive family!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月29日

Hi Wally,

Thank you for sharing your experience! We’re glad to hear that our team was punctual, communicated well, and kept to the scheduled tasks. At Aptive, we know how important clear communication and reliability are to our customers, and we’re happy to have met your expectations.

We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with dependable service.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月31日

Hi Brian,

Thank you for sharing your experience! We know how busy life can get, so we’re glad our reminder texts and service professional updates help keep you informed and make scheduling easier—especially when you’re tied up with work or meetings. Being available via text to accommodate your needs is part of how we aim to make pest control convenient and stress-free. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月31日

Hi Tina,

Thank you for your kind feedback! We’re glad to hear our team consistently provides professional, punctual, and courteous service at a price that feels reasonable. At Aptive Environmental, we strive to deliver dependable value alongside exceptional care.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月31日

Hi Barbara,

Thanks so much for the kind words! We're thrilled to hear that you’ve found our service professional and considerate—that’s exactly the level of care we aim to bring to every visit. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年8月1日

Hi Marvin,

Thank you for your kind words! We’re proud to have service professionals who are not only highly competent but also friendly and attentive to our customers’ needs. Providing that level of care is what we strive for every day at Aptive.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月31日

Hi there,

Thank you for your feedback! We’re so glad to hear our team stays in touch, listens to your concerns, and provides effective treatments that keep your home comfortable. At Aptive Environmental, we believe ongoing communication and thorough care are key to lasting results.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月28日

Hi Ashley,

Thank you for taking the time to share your experience and for your honest feedback. We’re glad to hear that your initial experiences with Aptive met your expectations—our service professionals strive to be attentive, prompt, and thorough every time.

We’re truly sorry that the last couple of visits didn’t reflect that same level of care. We understand how disappointing it is to prepare your schedule and not have everything go as planned, especially when you’ve shared specific concerns and requested supplies. Your observations about the recent service are important to us, and we appreciate your understanding that sometimes factors like weather and unexpected circumstances can affect a visit.

Please know that your satisfaction is a priority for us, and we want to ensure your pest concerns are fully addressed moving forward. If you’d like, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward restoring the high level of service you experienced initially.

Thank you for being part of the Aptive neighborhood—we’re committed to getting back on track and delivering the quality care you expect.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月21日

Hi Steve,

Thank you for noticing the extra care our service professionals take by sending photos during your service. At Aptive, transparency and building trust are at the core of what we do, and we’re glad this helps you feel confident that your home is being thoroughly treated. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with that same level of care.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月18日

Hi Christopher,

Thank you for your thoughtful review! At Aptive, we’re proud to have knowledgeable service professionals who truly listen and deliver thorough treatments tailored to your needs. It’s wonderful to hear that your concerns were heard and addressed. We appreciate you trusting us to protect your home and look forward to continuing to provide the care you deserve.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月18日

Hi there,

Thanks so much for sharing this great story! We’re thrilled to hear Gergo made such a strong impression—taking care of wasps by hand definitely shows dedication and skill! At Aptive, our service professionals take pride in being thorough, friendly, and clear about the work they do, so it’s awesome to hear that came through. We appreciate you trusting us to protect your home and look forward to keeping you comfortable!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月15日

Hi Frank,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve been impressed with the professionalism and attentiveness of our Aptive team. It means a lot to us that our staff’s communication, knowledge, and responsiveness are making a positive difference in your experience. Listening to your concerns and providing clear, effective service is exactly what we aim for. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月14日

Hi Karen,

Thank you for your kind words! We’re thrilled to hear our team consistently shows up on time and provides courteous, professional, and attentive service tailored to your needs. At Aptive, delivering a reliable and personalized experience is our top priority. We truly appreciate your trust and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月14日

Hi Sydnei,

We’re incredibly sorry for the distress and frustration this situation has caused—especially involving the safety of your dogs. That’s completely unacceptable and not in line with the care and accountability we expect from our team at Aptive. The lack of follow-through and miscommunication around your cancellation request only adds to your frustration, and we want you to know your concerns are being heard.

Please reach out to us at socialmedia@goaptive.com with your service address so we can immediately review your account and ensure this is handled properly. Your experience matters to us, and we’re committed to making things right and restoring your trust in our service.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月8日

Hi Kacedia,

Thank you so much for sharing this thoughtful feedback! We’re proud to hear that our sales representative’s professionalism, patience, and knowledge made such a positive impression—especially on a hot day. At Aptive, we believe it’s important to not only provide effective treatments but also to take the time to address all your concerns, including the safety of your furry family members. We appreciate you trusting us and being part of the Aptive family. We look forward to continuing to provide care that gives you peace of mind.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年7月7日

Hi Kathy,

Thank you for your feedback! We’re glad to hear your Aptive service professional arrived on time and delivered the level of professionalism we strive for. Your trust means a lot to us, and we’re proud to have you as part of the Aptive family. We look forward to continuing to protect your home with reliable, high-quality service.

-Jasmine