Aptive Pest Control - Raleigh レビュー 159

Aptive Pest Control - Raleigh からの回答

2025年7月7日

Hi Kyle,

Thank you for your continued trust in Aptive over the years! We’re proud to be your go-to partner whenever pest problems arise and to provide quick, effective solutions you can rely on. It means a lot to have you as part of the Aptive family, and we look forward to keeping your home protected for many years to come.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月27日

Hi Sheila,

Thank you for sharing your experience with us—we truly value your honesty and your continued support as part of the Aptive neighborhood. We’re so glad to hear that Chris Redman has consistently provided the level of service and professionalism you expect. We'll be sure to recognize him for the great work he's doing.

At the same time, it’s clear we’ve fallen short when it comes to consistency with other service professionals. Having different people show up who aren’t fully informed, don’t communicate, or don’t complete the service properly is absolutely not the standard we hold ourselves to at Aptive. Your concerns are valid, and we’d like to address this directly and find a way to improve your experience moving forward.

Please feel free to reach out to us at socialmedia@goaptive.com so we can review your account and ensure your future visits meet the standard set by Chris. We appreciate the opportunity to make things right and to continue protecting your home with the care and consistency you deserve.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月27日

Hi Janelle,

Thank you so much for sharing this! We’re glad to hear your service professional took the time to address the gnat issue and make the most of your mosquito coverage. Knowing you're now more comfortable enjoying your outdoor space is exactly the kind of result we aim for at Aptive.

We’ll be sure to recognize your service professional for their attention to detail and care. Thanks again for being part of the Aptive neighborhood—we’re grateful to protect your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月26日

Hi Kris,

Thank you for the great feedback! We're so glad to hear that our communication and reliability have stood out during your service experience. At Aptive, we know how important it is to stay on schedule and keep you informed every step of the way, and it's great to know we’ve delivered on that.

Thanks for being part of the Aptive neighborhood—we appreciate your trust and look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月26日

Hi Joe,

Thank you for the thoughtful review! We’re so glad to hear that our service professionals have been reliable, courteous, and attentive to your needs—that’s exactly the level of care we aim to provide at Aptive.

We truly appreciate your trust and are proud to have you as part of the Aptive neighborhood. We’ll be here whenever you need us to keep your home protected!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月16日

Hi Lisa,

Thank you for sharing your experience — we really appreciate your honesty and for trusting Aptive with your pest control needs.

We’re sorry to hear that you’re still battling pests and that rain has kept us from delivering the results you’re looking for in your yard. Our service team strives to make a measurable, positive difference for all our customers, and we know it's frustrating when that’s not what you’re seeing — especially when you’re looking forward to spending time outside with your family.

Weather can certainly affect the application’s effectiveness, and we’re always happy to come back for a follow-up service if pests are still a problem after treatment. Our team would appreciate the opportunity to make things right and help you enjoy your space again.

If you'd be willing, please reach back out directly at socialmedia@goaptive.com — we’d be delighted to work toward a solution together. Thank you for choosing Aptive, and we hope to turn your experience around.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月18日

Hi Vernon,

We truly appreciate your kind words! It’s great to hear that you’ve been happy with how thoroughly your home and yard are treated. At Aptive, we’re committed to providing comprehensive service that brings peace of mind and lasting results. Thank you for choosing us to protect your space—we’re grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月16日

Hi Dennis,

Thank you for sharing your experience with us and for trusting Aptive with your mosquito control. We’re really glad you’ve been pleased with our service overall, and we completely understand your concern when rain prevents us from delivering the most effective treatment.

Weather conditions can certainly affect the application, and we want to make sure you’re getting the best value for your service. Please reach out to us directly at socialmedia@goaptive.com if you’d like to reschedule or if we can perform a follow-up treatment once conditions improve.

We appreciate your continued loyalty to Aptive — and we’re here to make sure your yard is a comfortable space for you to enjoy.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月4日

Hi Dana,

Thank you for taking the time to share your experience. We’re sorry to hear about the missed spots and the concerns with consistency and professionalism from our team. At Aptive, we truly care about providing thorough service and making sure every customer feels valued and confident in our work. Your feedback helps us improve, and we’d love the opportunity to make things right. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can address these issues and ensure your future visits meet the high standards you deserve. We appreciate you being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月4日

Hi Jane,

Thanks so much for sharing your experience! We're thrilled to hear Curtis went above and beyond to give your home extra care. At Aptive, we take pride in thorough, thoughtful service, and it's great to know Curtis delivered just that. We appreciate having you as part of the Aptive family and look forward to keeping your home protected!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年6月2日

Hi Stuart,

Thank you for taking the time to share your experience! We’re really glad we could get that retreatment scheduled quickly and that our service professional took the time to thoroughly address the cobwebs and any missed areas from the initial visit. At Aptive, we’re committed to getting things right—not just the first time, but every time—and we’re so happy to hear that the follow-up showed that level of care and attention to detail. We appreciate you being part of the Aptive family and giving us the opportunity to make things right!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月30日

Hi James,

Thanks for the kind words and for being part of the Aptive family! We’re glad to hear our service and team have made a great impression. We know schedule changes and communication can be frustrating at times, and we’re working to make that better. Grateful to have you with us and excited to keep serving your home!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月27日

Hi John,

Thank you for your kind words! We’re so glad to hear that our service professional was both great and courteous, and that you felt his genuine care for your property. At Aptive, we believe treating your home with respect is just as important as effective pest control.

We appreciate you being part of the Aptive family and look forward to continuing to provide you with top-notch service. If you ever need anything, just give us a shout — we’re here to help!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月21日

Hi Lisa,

Thanks so much for sharing this! We're thrilled to hear Nigel made such a great impression -- clear communication, efficiency, and friendliness are exactly what we strive for at Aptive. It's awesome to know you felt informed and well taken care of. We'll be sure to pass along your kind words to Nigel, and we're so glad to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月13日

Hi Vicki,

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced. We completely understand how important it is to have your service done right the first time, and it’s disappointing to hear that we've missed the mark on this occasion. At Aptive, we’re committed to providing thorough, reliable service every time, and we truly appreciate you bringing this to our attention. We’ll make sure to review your experience with our team to ensure this doesn’t happen again. Please don’t hesitate to reach out directly at socialmedia@goaptive.com if there’s anything else we can do to make things right for you. We value you as part of the Aptive family and are here to make sure you’re completely satisfied moving forward.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月8日

Hi Jason,

Thank you so much for sharing your experience! It means a lot to hear that our service professional was prompt, listened to your concerns, and tackled those trouble spots head-on. At Aptive, we’re all about delivering solutions with care and professionalism, and we’re so glad that came through during your visit. We appreciate having you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月9日

Hi Cheryl,

Thank you so much for your kind feedback! We're so happy to hear that Freedom has consistently provided you with helpful, friendly, and dependable service. At Aptive, we believe in building strong, lasting relationships with our customers, and it's wonderful to know that Freedom has been a reliable part of that experience for you. We truly appreciate having you as part of the Aptive neighborhood, and we’ll continue to ensure you receive the same excellent service every time.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月7日

Hi Kathy,

Thank you for your honest feedback, and we sincerely apologize for the inconvenience you've experienced with the mosquito control service. We completely understand how frustrating it must be to deal with this issue, especially when it impacts your comfort at home. Your concerns regarding communication and the timing of appointments are valid, and we’re truly sorry that we didn’t meet your expectations in this area.

Please know that your satisfaction is important to us, and we’d love the opportunity to make things right. We’re committed to providing effective pest control solutions, and I’d be happy to personally look into your case to ensure we’re addressing your specific needs moving forward.

We truly value your business and are grateful for the opportunity to serve you. Please reach out to us at socialmedia@goaptive.com at your convenience so we can work together to find the best path forward.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年5月1日

Hi Alvin,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Tritton provided above-and-beyond service, answering all your questions and delivering great results. At Aptive, we’re dedicated to providing knowledgeable and professional service, and we’re so glad Tritton made a positive impact. We’ll certainly pass along your request to have him continue working with you! We truly appreciate you being part of the Aptive family and look forward to working with you again in the future.

-Jasmine

Aptive Pest Control - Raleigh からの回答

2025年4月16日

Hi Martha,

Thank you so much for the kind words and for sticking with us over the years! We're thrilled to hear Aptive has helped keep those unwanted bugs out and your home feeling more comfortable. It means a lot to be trusted with your pest control needs, and we're so glad to have you as part of the Aptive neighborhood!

-Jasmine