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Aptive Pest Control - Richmond レビュー 51

TrustScore 5段階評価の4

4.2

6290 Old Warwick Rd, 23224 Richmond, VA, US


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

We have seen significant reduction in pests since using Aptive. However, the ability to reschedule more than 1 week would be very helpful.

5つ星のうち3の評価

I was scheduled for 19th waited here all day and no one came called office and they rescheduled the tech for late the next day., Devon was very personable and did what we ask. I thought he was suppos... もっと見る

企業が回答しました

5つ星のうち5の評価

Even though I had a small problem with being switched to a premium plan without my consent (later discovered that I was getting a better deal for less money) I was completely impressed with the resolu... もっと見る

企業が回答しました

5つ星のうち5の評価

I wasn't home during my latest Aptive service, but Dylan made sure I felt completely informed. He sent a detailed update with photos showing exactly where he treated—focusing on eaves, entry points, a... もっと見る

企業が回答しました


企業情報

  1. 害虫・害獣駆除サービス

Aptive Pest Control - Richmond について

当該企業による記述

Welcome to Aptive Pest Control

当該企業による記述

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

連絡先

  • 6290 Old Warwick Rd, 23224, Richmond, VA, 米国

  • 18045678831
Promotion box for Aptive Pest Control - Richmond

We overthink pests so you don't have to.

Smarter pest control starts here.

4.2

ほぼ満足

TrustScore 5段階評価の4

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

We still have ants

We still have ants

2025年6月27日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Kevin,

Thank you for letting us know. We’re sorry to hear ants are still a problem—that’s not the experience we want for our Aptive customers. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your treatments and work toward a solution. We appreciate your feedback and the chance to make this right.

-Jasmine

5つ星のうち3の評価

I asked tech to get spider webs off…

I asked tech to get spider webs off deck and he only got one side. There are still webs all over the bench and on the other side of the deck. I shouldn’t have to point out all the webs.

2025年7月3日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Wendy,

Thank you for sharing your experience and for being part of the Aptive community. We’re sorry to hear the spider web removal during your recent service didn’t fully meet your expectations. We agree — you shouldn’t have to point out areas that need attention, and we want to make this right. Please email us at socialmedia@goaptive.com with your service address so we can review your account and ensure a thorough follow-up to properly address all those webs. We appreciate your patience and the opportunity to improve your experience with Aptive.

-Jasmine

5つ星のうち5の評価

I really appreciate the technician…

I really appreciate the technician texting me when he’s on his way & all the pictures he provides me of what he’s done

2025年6月24日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Karen,

Thank you for sharing your experience! At Aptive, we’re committed to clear communication and transparency, so we’re glad to hear that the technician’s texts and detailed photos helped keep you informed every step of the way. We truly appreciate your trust and look forward to continuing to provide service you can count on.

-Jasmine

5つ星のうち1の評価

Not effective

Product doesn't work

2025年6月11日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Trisha,

Thank you for sharing your experience. We’re sorry to hear the product hasn’t met your expectations. At Aptive, we take pest control effectiveness seriously and want to make sure you’re fully satisfied. Please reach out to our team directly at socialmedia@goaptive.com so we can review your service and address any concerns to improve your results. Your trust means a lot to us, and we’re here to help.

-Jasmine

5つ星のうち5の評価

True Professionals

The team that came out to my home were very professional, did a thorough job, asked what pest encounters I was experiencing specifically, and were very kind and courteous. I was very impressed with the quality of service they provided.

2025年5月21日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Ron,

Thank you so much for sharing your experience! We love hearing that our Aptive team made a strong impression with their professionalism, attention to detail, and care. Asking about your specific concerns and tailoring the service to your needs is exactly the level of service we aim to provide every time. We're so glad you felt well taken care of and truly appreciate you being part of the Aptive family!

-Jasmine

5つ星のうち5の評価

Very helpful technician

Very friendly technician and very knowledgeable.

2025年5月16日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Ray,

Thanks so much for sharing your experience! We're thrilled to hear that your Aptive service professional brought both a friendly attitude and expert knowledge to your visit -- that's exactly the kind of care we strive to provide every time. We're grateful to have you as part of the Aptive family and are always here to help keep your home comfortable and your experience a great one!

-Jasmine

5つ星のうち5の評価

Attentive

Attentive, knowledgeable, and polite.
My tech is Henry and is awesome!

2025年5月16日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Fran,

Thanks so much for the kind words! We're thrilled to hear Henry’s been such a standout—attentive, knowledgeable, and polite is exactly what we aim for at Aptive. It means a lot to know you're noticing the effort. We'll be sure to pass this along to Henry—he’ll appreciate the shoutout! We're grateful to have you as part of the Aptive neighborhood and look forward to continuing to keep your home protected and comfortable.

-Jasmine

5つ星のうち1の評価

Not sure backyard was treated...Rep had…

Not sure backyard was treated...Rep had trouble with his equipment... Left without giving me an update of what was done... Appointment was very short

2025年4月4日
Aptive Pest Control - Richmond ロゴ

Aptive Pest Control - Richmond からの回答

Hi Reginald,

Thanks for sharing your feedback -- it really helps us improve. We're sorry to hear the visit left you with questions and concerns, especially about the backyard treatment and the lack of communication. That's not the experience we want for any of our customers. At Aptive, we aim to deliver thorough service and clear updates every step of the way. We'd love the chance to review your account and make sure everything handled properly, so please don't hesitate to reach out if anything feels incomplete. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make things right.

-Jasmine

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