Aptive Pest Control - Saint Louis レビュー 

Aptive Pest Control - Saint Louis からの回答

2026年4月29日

It's wonderful to hear that you've been happy with the service and that everything was completed promptly, Willebrodus. It’s great to know the work met your expectations. We appreciate you taking a moment to share your feedback, and we’re grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Saint Louis からの回答

2026年4月27日

Hi Hope,

Thank you for taking the time to share this, and for being a long-time 5-star supporter of Aptive, we really appreciate it. I’m glad to hear our team has consistently done a good job, but I’m sorry this recent visit felt different, especially with multiple reps and not getting clear feedback on your carpenter bee concerns.

That’s not the experience we aim for. At Aptive, we want every visit to be handled with clarity and consistency so you feel fully informed and taken care of.

We appreciate you choosing Aptive, and we’ve got this handled as we work to make sure your concerns are properly addressed moving forward.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月23日

Hi Mary,

We really appreciate you taking the time to share this, it’s great to hear your experience has been consistently positive. It sounds like your service professionals are doing exactly what we aim for at Aptive, showing up on time, being courteous, and making sure your concerns are taken care of when they come up. That kind of reliability and communication is what we’re all about. Thanks for trusting Aptive to keep things protected for you, we’ve got it handled, and we’re always here if you need anything.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月16日

We really appreciate you taking a moment to share this with us, Joseph. If you're open to it, we’d like the opportunity to take a closer look at your service history and what’s been happening. Please contact socialmedia@goaptive.com with your service address so we can review this directly and help handle these concerns. We're here to help in any way we can!

-Alexis

Aptive Pest Control - Saint Louis からの回答

2026年4月16日

Hi John,

Thank you for sharing this feedback. I’m really glad to hear you’ve been happy with the service and results, but I’m sorry for the frustration caused by the scheduling mistakes and especially the issue with the wrong home being treated.

At Aptive, we want every part of the experience to be accurate and properly handled, so what you’ve described is taken seriously. We appreciate you bringing it to our attention so we can continue improving.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月16日

Hi Jill,

We really appreciate you taking the time to share such a thoughtful review and for being with Aptive over the years. It’s great to hear that the combination of your regular service and the added spring deer tick treatments has been effective in keeping your property protected.

We’re especially glad you’ve experienced consistency, professionalism, and value throughout your time with us. That long-term trust is something we don’t take lightly at Aptive, and it’s exactly why we work hard to make sure every detail is handled so you can feel confident knowing we’ve got this handled season after season.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月15日

Hi Debbie,

Thank you for the great feedback. We’re glad to hear the treatment has helped keep the bugs and critters away and that our team has been friendly and knowledgeable throughout your service. That’s exactly the experience we strive to deliver at Aptive.

We truly appreciate you trusting us with your home, and we’re happy to know everything has been well handled for you. If you ever need anything in the future, we’re always here and ready to help keep things handled moving forward.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月13日

Hi Christina,

Thank you for taking the time to share this wonderful feedback and for being part of the Aptive family. We’re so glad Tasheena was able to take the time to answer your questions and walk you through everything clearly. Providing thorough communication and follow-through is exactly how we aim to make sure our customers feel confident their pest concerns are truly handled.

It’s great to hear that Tasheena’s care and attention made such a positive difference in your experience. We’ll be sure to share your kind words with her. Thank you again for giving Aptive the opportunity to keep things handled at your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月14日

Hi Mary Jane,

Thank you for taking the time to share your feedback. We’re glad to hear the exterior rodent station was serviced and filled as expected.

At Aptive, we aim to stay on top of details like this so your home stays protected and you don’t have to worry about it. It’s good to know things felt handled, and we appreciate you trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年4月9日

Thank you for taking the time to share this feedback with us, Mike and Yolanda! We’re glad to hear Marvin was thorough and took the initiative to service the areas needed without having to be asked. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Saint Louis からの回答

2026年4月6日

Thank you for taking the time to share this experience with us, Kathleen. We’re very sorry for the frustration caused by the missed appointments, the inconvenience of waiting, and the confusion surrounding the expected adjustment.

We’d like the opportunity to review your account and the details of what was communicated regarding compensation and billing. When you have a moment, please reach out to us at socialmedia@goaptive.com with your service address so we can handle this for you. We hope to hear from you soon!

-Alexis

Aptive Pest Control - Saint Louis からの回答

2026年4月1日

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professionals consistently provide friendly service. At Aptive, we take pride in making sure every visit is handled with professionalism, care, and attention to detail, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月30日

We're so glad to hear this, Angie! It's great to know your treatment reflected the kind, reliable, and informative service we consistently strive for. Your satisfaction means a lot to us, and we're grateful to have you as a part of Aptive!

-Alexis

Aptive Pest Control - Saint Louis からの回答

2026年3月27日

Hi Mary,

Thank you for your feedback! I’m glad to hear you’re taking proactive steps with regular pest control. At Aptive, we believe that consistent service is key to keeping your home fully protected, and we make sure every visit is handled thoroughly so you can feel confident your home is safe.

We truly appreciate you choosing Aptive and being part of our neighborhood. Whenever you need us, we’ve got it handled!

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月23日

Hi Rob,

Thank you for taking the time to share your feedback. We hear you, and it’s clear that your experience with Aptive has fallen far short of the standard we aim to provide. Repeated no-shows and miscommunication are not how we want our customers to feel, and we sincerely apologize for the frustration this has caused.

At Aptive, our goal is to make sure every service is handled reliably, professionally, and with transparency. Your experience indicates that we did not meet that goal, and we would like the opportunity to review your account and address these issues directly. Please reach out to us at socialmedia@goaptive.com so we can discuss this further.

We appreciate you giving Aptive a chance and hope we can learn from this to ensure every customer’s experience is properly handled.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月20日

Hi Kathy,

Thank you for taking the time to share this, we love hearing about experiences like yours!

DeAnte will be glad to know his thorough service and attention to detail made a difference, especially with both treatment and inspection. It’s even better to hear that after being with Aptive for a while, you’re no longer dealing with insect issues, that’s exactly what we aim for.

We truly appreciate you continuing to trust Aptive with your home. We’ve got it handled.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月20日

Hi Saad,

We’re thrilled to hear you’ve had a positive experience with our team. At Aptive, we take pride in making sure every pest concern is handled with care, professionalism, and attention to detail so you get convenient service and the best value. Thank you for trusting us, we’re always here to make sure any future needs are handled just as thoroughly.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月19日

Hi there,

Thank you for your feedback! We’re glad to hear our service professional was both professional and thorough, that’s exactly the standard we aim to have handled at Aptive.

We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more we can do, you can count on us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月19日

Hi Lisa,

Thank you for your honest feedback, we really appreciate you sharing this with us. It’s great to hear the service itself was handled well, but we also want every interaction to feel welcoming and positive, not just completed.

At Aptive, we aim to deliver both quality service and a friendly experience, and it sounds like we may have missed that mark during your visit. We’ll be sure to share this with our team so we can continue improving how we show up for our customers.

If there’s ever anything more we can do to make your experience better, please don’t hesitate to reach out to us at socialmedia@goaptive.com, we’ve got this handled.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月16日

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that Spencer was professional, thorough, and attentive to your concerns, while showing respect for your home. It’s great to know that his follow-up with a text and photos helped keep you informed about the work completed. At Aptive, we take pride in providing effective pest control combined with clear communication and a thoughtful customer experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine