Aptive Pest Control - Saint Louis レビュー 

Aptive Pest Control - Saint Louis からの回答

2026年3月11日

Hi Scott,

Thank you for sharing your feedback. We’re glad to hear that your service professional consistently goes above and beyond, and having someone you trust and request each visit is exactly the kind of experience we hope to provide.

At Aptive, we also take your concerns about communication, policies, and consistency very seriously. We want every aspect of your service to feel seamless and reliable, and your feedback helps us identify where we can improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward resolving these concerns, ensuring your experience matches the high standard you’ve come to expect from your service professional.

We truly appreciate you choosing Aptive and for being part of the neighborhood we serve.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月5日

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that Christy consistently provides thorough, professional service and takes the time to explain her work and provide photos for your peace of mind. At Aptive, we take pride in having knowledgeable service professionals who communicate clearly and deliver consistent results. It’s wonderful to know that all of our team members who have visited your home have met your expectations, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月3日

Hi Tom,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with the service you received. At Aptive, we pride ourselves on providing professional, reliable, and thorough pest control, and it’s wonderful to know our efforts are making a difference.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月3日

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that our team has been timely, communicative, and knowledgeable, and that our service has kept your home free from crawling and flying pests.

At Aptive, we take pride in providing thorough, proactive pest control while keeping our customers informed and confident in their treatment plans. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive to protect your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月2日

Hi Bill,

Thank you for sharing your experience with us. I completely understand your frustration with not seeing a service professional at your home, and I’m sorry for the inconvenience this has caused. At Aptive, we strive to provide reliable and effective service, no matter the weather, and it’s clear we fell short in your case.

We’d like the opportunity to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your treatments are properly scheduled, and address any concerns you have. Your feedback is important to us, and we’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know, and for giving us the chance to improve your experience.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年3月3日

Hi Jim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was professional, friendly, and helpful. At Aptive, we take pride in providing courteous, knowledgeable, and reliable service so our customers feel confident and supported.

We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年2月16日

Hi Monique,

Thank you for sharing your experience! We’re thrilled to hear that Nevaeh provided professional, timely, and communicative service with such a positive attitude. At Aptive, we take pride in having service professionals who not only deliver thorough care but also make every interaction a pleasant and informative experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年2月16日

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our team communicated clearly and listened closely to your needs. It’s wonderful to know that your service professional was able to provide the thorough and attentive care we strive for at Aptive.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年2月13日

Hi Ed,

Thank you for sharing your experience! We’re thrilled to hear that our team provided friendly, thorough service both inside and outside your home. It’s wonderful to know you’re enjoying a protected and comfortable environment.

At Aptive, delivering effective, reliable pest control with a friendly approach is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年2月6日

Hi Angela,

Thank you for sharing your experience with us, and for continuing to choose Aptive. We understand how important it is for your service to be scheduled during the afternoon so you can provide access to the gated area, and we can see how this visit falling in the late morning would be frustrating.

Your time and specific service needs matter, and this isn’t the level of coordination we aim to provide. Our team is always working to honor requested time frames whenever possible, and your feedback helps us improve communication and scheduling moving forward.

We truly appreciate you being part of the Aptive family and the opportunity to continue working toward a smoother, more convenient service experience for you.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年1月28日

Hi Deb,

Thank you for taking the time to share your experience with Aptive. We’re thrilled to hear our service professionals are consistently on time, knowledgeable, and friendly, and that they take the time to answer all of your questions. Providing reliable service and clear communication is what we strive for on every visit. We truly appreciate your recommendation and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年1月28日

Hi there,

Thank you for sharing your experience with Aptive. We’re glad to hear our service professional addressed the areas you requested and provided the service you needed. Listening to our customers and tailoring our work to meet your needs is very important to us. We truly appreciate you choosing Aptive and for being part of the Aptive neighborhood, and we look forward to continuing to care for your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年1月23日

Hi Edmund,

Thank you for taking the time to share your feedback. We’re glad to hear that your service was thorough and handled courteously. Providing attentive, professional service is what we strive for at Aptive, and it’s wonderful to know our team delivered that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年1月16日

Hi Bruce,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional reached out before the visit and provided photos afterward, as clear communication and thorough service are very important to us. We understand how important it is to have flexibility in scheduling, especially when certain areas of your home, like your back deck, need access. We’d appreciate the opportunity to review your account and work with you to find a time that ensures all areas can be treated properly. Please feel free to reach out to us directly so we can assist. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your feedback and your trust.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2026年1月8日

Hi there,

Thank you for taking the time to share this with us. I can understand how frustrating it is to set aside time for a scheduled service, only to have no one arrive, especially when it’s happened more than once.

At Aptive, we know how important reliable scheduling is, and missing an appointment is not the experience we want for our customers. We’d like the opportunity to look into what happened with your 12/30/2025 service and make sure this is addressed moving forward.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review the account and work toward a resolution. We appreciate you bringing this to our attention and giving us the chance to improve.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年12月31日

Hi Martin,

Thank you for sharing your feedback! We’re glad to hear our team responded promptly and was able to assist with your report. At Aptive, we strive to provide timely and effective solutions while ensuring every visit is helpful and thorough. We truly appreciate you being a valued part of the Aptive community.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年12月31日

Hi Dave,

Thank you for taking the time to share this. We can understand how frustrating it is to repeatedly request a simple update and still not see it reflected, especially when it impacts advance notice for service visits. That’s not the experience Aptive aims to provide, and we hear how disappointing this has been for you.

Accurate contact information and clear communication are basic expectations, and it’s concerning to hear this wasn’t resolved after multiple attempts. We’d like the opportunity to review what happened and make sure your information is correctly updated so this doesn’t continue. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look and help get this sorted out properly. Your feedback is appreciated and helps us identify where we need to do better.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年12月11日

Hi there,

We’re thrilled to hear that your experience with Aptive has been excellent from start to finish! Clear, informative communication and thorough service are at the heart of what we do, and it’s wonderful to know that our scheduling process, tech visit, and photo verification all made a positive impression. Thank you for trusting Aptive to care for your home, we truly appreciate having you as part of our neighborhood!

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年12月11日

Hi Joann and Bill,

Thank you for sharing your experience! We’re thrilled to hear that our team was friendly and thorough, making sure to target all areas of your home to address pests. At Aptive, we take pride in providing detailed, effective service while keeping our customers informed and confident in the work we do.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - Saint Louis からの回答

2025年12月11日

Hi Doris,

Thank you for sharing your experience. I can understand how concerning it must have been to come across a notification without realizing someone had already been at your home, and I’m sorry for any surprise or confusion this caused. That’s not the seamless experience we aim to provide for our Aptive customers.

We appreciate you bringing this to our attention, and I’ll make sure our team reviews our visit notifications and delivery procedures to prevent this from happening in the future. Your feedback helps us improve, and we value having you as part of the Aptive community.

-Jasmine