Aptive Pest Control - San Diego レビュー 

Aptive Pest Control - San Diego からの回答

2026年1月12日

Hi Loida,

We’re glad to hear that Ricardo provided courteous, professional, and knowledgeable service. At Aptive, we take pride in keeping our neighbors informed and making sure every visit is thorough and clear. Thank you for choosing Aptive and being part of our community. We’re thrilled that Ricardo could make your experience a positive one.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年1月8日

Hi Edward,

Thank you for your feedback! We’re glad to hear our team was polite, professional, and attentive. At Aptive, providing attentive and courteous service is always our goal, and your kind words mean a lot to our team.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年1月7日

Hi Debra,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s friendly, professional approach and attention to detail have made such a difference for you. It’s wonderful to know that our eco-friendly products and thorough service have helped keep your home protected and given you peace of mind.

We also appreciate your recognition of our scheduling and follow-up process, making things easy and ensuring you’re satisfied is a priority for us. Your kind words mean a lot to the entire Aptive team, and we’re grateful for your trust and recommendation.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年1月5日

Hi Danielle,

Thank you for taking the time to share this feedback. At Aptive, we take concerns like this seriously, especially when it comes to protecting your home and making sure your experience reflects the value of our service.

We understand how frustrating it is to repeatedly mention an issue like chemical staining on your paint and then find that it wasn’t properly noted. Accurate service notes and clear follow up matter, and it’s disappointing to hear that this breakdown left you feeling unheard. We also recognize your concerns about service time and expectations, and it’s important to us that what’s discussed with you is accurately reflected in your account.

We’d appreciate the opportunity to look into this further and work toward a resolution. Please reach out to us at socialmedia@goaptive.com with your service address so we can review the details and connect with you directly.

Thank you again for sharing your experience and giving Aptive the chance to make this right.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年1月5日

Hi Chaparral,

Thank you for sharing your experience. We’re glad to hear the service was thorough and that your instructions to avoid the bird feeding areas were followed, attention like that is important to us.

We also appreciate your feedback about the lack of a call ahead. Clear communication before visits is important, and we’ll use your comments to reinforce this with our team.

Thanks again for being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2026年1月5日

Hi Maggie,

Thank you for sharing your feedback! We’re glad to hear that our team is thorough and takes the time to ask about any concerns you may have. At Aptive, listening to our customers and addressing their specific needs is a key part of providing effective, reliable pest protection.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月31日

Hi Tim,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was attentive and patient in addressing your questions. At Aptive, we strive to provide service that is not only effective but also informative and supportive, and it’s wonderful to know this was reflected in your visit. We truly appreciate you being a valued part of the Aptive community.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月29日

Hi Victoria,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your service professional was friendly and helpful. At Aptive, we strive to provide thorough, professional, and attentive service at every visit, and it’s wonderful to know that our efforts are reflected in your experience. We truly appreciate your trust in us and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月29日

Hi Livier,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our reminders, check-ins, and advance notices help keep you informed and prepared for each visit, and that our team consistently provides friendly and professional service.

At Aptive, we strive to deliver thorough, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月29日

Hi Ofelia,

Thank you for taking the time to share your experience and for being part of the Aptive community! We’re glad to hear that you’ve had a positive experience with the company’s overall logistics.

At Aptive, we strive to provide professional, reliable, and attentive service at every visit, and it’s wonderful to know our efforts make a difference. We sincerely appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月29日

Hi Sallie,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that your upgraded monthly plan is providing enhanced pest control and added value.

At Aptive, we strive to provide thorough, reliable, and professional service at every visit, and it’s wonderful to know our solutions are helping meet your needs. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月24日

Hi Matt,

Thank you for sharing your experience! We’re thrilled to hear that Tarsis has been thorough and detailed while providing clear explanations about the bugs you’re seeing. At Aptive, we take pride in having service professionals who educate and support our customers while taking great care of their homes.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates Tarsis and the entire team to continue delivering exceptional service.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月22日

Hi Pedro,

Thank you for sharing your feedback. I’m glad to hear that our service professional was pleasant, explained the service clearly, and checked in about any special concerns you had.

At Aptive, we strive to provide attentive, thorough service while keeping our customers informed every step of the way. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月19日

Hi Zac,

Thank you for sharing your experience. We’re glad to hear that your Aptive service professional was punctual, attentive, and handled your request right away. Attention to detail and doing the job correctly the first time is exactly what we strive for.

It’s great to know that having Aptive back in your home has made a noticeable difference. We truly appreciate your trust in us over the years and are honored to continue protecting your home. Your feedback means a lot to our team and will be shared with the service professional.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月18日

Hi Shamby,

Thank you for taking the time to share your experience and for being a loyal member of the Aptive neighborhood for over five years! We’re thrilled to hear that Fernando provided such a thorough inspection, clear communication, and helpful guidance on resolving any issues. We also love that you appreciate the photos we send after each treatment, as they’re meant to give you peace of mind and a clear picture of the work we’ve done.

We truly appreciate your recommendation and continued trust in Aptive. Feedback like yours motivates our team to keep providing exceptional service.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月17日

Hi Samuel,

Thank you for bringing this to our attention. We understand how frustrating it is to feel like your service wasn’t fully completed, especially when access to the backyard is needed to do the job right.

At Aptive, our service professionals are expected to treat the entire exterior as outlined in your service plan, and clear communication is a big part of that. If a gate is locked or access is limited, knocking to check in should absolutely happen, and we appreciate you calling this out.

We’d like the opportunity to review your recent service, make sure everything is addressed properly, and ensure future visits go more smoothly. Please reach out to us at socialmedia@goaptive.com so we can look into this and get things back on track. We truly appreciate you being part of the Aptive family and thank you for sharing your feedback.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月17日

Hi Miguel,

Thank you for sharing your experience. We understand how frustrating it can feel to realize something after the fact, especially when it comes to service agreements and expectations. Our goal at Aptive is always to be transparent and make sure customers feel informed and confident in their decisions.

Our services are offered under a service agreement so we can provide consistent, scheduled treatments and long-term pest prevention. That said, we never want anyone to feel trapped or misled. We’d appreciate the opportunity to review your account, walk through the agreement together, and talk through the options available based on your situation.

Your feedback matters to us, and it helps us identify where communication can be clearer. Please reach out to us directly at socialmedia@goaptive.com so we can connect with you and work toward a solution that feels fair and reasonable.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月15日

Hi Bernard,

Thank you for sharing your feedback! We’re thrilled to hear that our reminders, attention to specific target areas, and confirmation of work with photos have made a positive impact. At Aptive, we strive to provide thorough, transparent, and reliable service to every home we visit.

Your kind words mean a lot to our team, and we truly appreciate you being a part of the Aptive community. We look forward to continuing to protect your home!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月15日

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional was professional, punctual, and took the time to answer your questions and provide helpful advice. At Aptive, we take pride in delivering knowledgeable and attentive service to ensure our customers’ homes are well protected.

We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月15日

Hi Joe,

Thank you for sharing your feedback! We’re thrilled to hear that Lorraine provided such a thorough, conscientious, and efficient service experience. We’re proud to have service professionals like her representing Aptive, and we’ll be sure to pass along your kind words and recognition to her.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine