Aptive Pest Control - San Diego レビュー 

Aptive Pest Control - San Diego からの回答

2025年12月15日

Hi Joe,

Thank you for sharing your feedback! We’re thrilled to hear that Lorraine provided such a thorough, conscientious, and efficient service experience. We’re proud to have service professionals like her representing Aptive, and we’ll be sure to pass along your kind words and recognition to her.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月12日

Hi Ramon,

Thank you for sharing your experience! We’re glad to hear our team delivered the professional service you expect from Aptive.

We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月11日

Hi Ben,

Thank you for sharing your feedback! We’re glad to hear that your service professional provided great service during your visit. At Aptive, we strive to deliver thorough, reliable, and professional pest protection, and it’s wonderful to know our team met your expectations.

We truly appreciate having you as part of the Aptive community and look forward to keeping your home protected.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月5日

Hi Colette,

Thank you for taking the time to share your experience. I completely understand how frustrating this situation must be, especially after having several years of satisfactory service. Dealing with rodents invading your home and affecting your plants and food is understandably upsetting, and you deserve effective solutions and peace of mind.

At Aptive, we take these concerns very seriously. We have trained service professionals and a variety of strategies to address rodent activity, including traps that can be placed in safe, strategic locations inside your home. Once a trap catches a rodent, our team can return to remove and replace it until the issue is resolved. We also have alternative approaches to supplement traps and maximize results based on your specific situation.

We would like the opportunity to make this right and get your home fully protected. If you’re willing, we can schedule a reservice as soon as possible and work with you to tailor the approach to your needs. Your satisfaction and safety are our top priorities, and we want to ensure your experience with Aptive reflects that.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年12月3日

Hi Sandra,

Thank you for taking the time to share your experience. I completely understand your concern, having the gate left open and needing to guide our service professional on safety is not the level of care we aim to provide at Aptive.

I sincerely apologize for the oversight and any inconvenience this caused. We take these details seriously, and I’ll make sure this feedback is shared with the team so we can reinforce proper procedures and attention to detail moving forward.

Your safety and peace of mind are our top priorities, and we truly appreciate you bringing this to our attention. If you ever have any questions or need anything further, please don’t hesitate to reach out at socialmedia@goaptive.com, we’re here to make sure your experience with Aptive is a positive one.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月28日

Hi Fran,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that Fernando provided professional and efficient service, communicated clearly, and followed through on your requests during your appointment.

It’s also great to know that our team has made it easier for you to reach a representative when you need to adjust your schedule. We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月28日

Hi Michelle,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our services have helped make your outdoor space more enjoyable this summer.

It’s wonderful to know that our customer portal, clear communication, and service updates with pictures have made the process easy and convenient. We truly appreciate your recommendation and your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月28日

Hi Aida,

Thank you so much for sharing your experience and for being a valued part of the Aptive neighborhood! We’re thrilled to hear that our team has been responsive to your concerns and able to address them promptly.

It’s wonderful to know that you’ve recommended us to your friends, that means a lot to our team. We truly appreciate your trust in Aptive to keep your home protected and look forward to continuing to provide you with reliable service!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月19日

Hi Ron,

Thank you for sharing this with us. I can imagine how frustrating it must feel to come home and not see any clear sign that your service was completed, especially when you're counting on consistent protection with Aptive. You deserve to feel confident in the value you’re getting.

I’d like to take a closer look at what happened so we can review the visit on the 17th, confirm exactly what was completed, and address why no notice was left. Our service professionals are expected to document every appointment, and if that didn’t happen here, we want to correct it and make sure your next service feels clear and reassuring.

I’d also be happy to go over your plan and pricing with you to make sure everything matches your expectations. You should always feel good about what you’re investing in.

When you get a moment, please reach out at socialmedia@goaptive.com so we can make this right and ensure your experience with Aptive feels solid moving forward. Thank you for being part of the Aptive neighborhood.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月17日

Hi Jane,

Thank you for taking the time to share your experience. We understand how frustrating it can be when service feels inconsistent, and we’re sorry that your recent visit did not meet the high standard we aim to provide at Aptive. Our goal is always to ensure every appointment is thorough and effective, and it’s clear from your experience that we fell short.

We’d like the opportunity to review your account and make this right. Please reach out to us at socialmedia@goaptive.com so we can address your concerns directly and ensure future visits are completed thoroughly.

Thank you for being part of the Aptive neighborhood. Your feedback helps us improve and better serve our neighbors.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月17日

Hi Jorge,

Thank you for sharing your feedback! We’re thrilled to hear that our team provided great customer service and prompt assistance when needed. It’s wonderful to know that Lanard delivered excellent service with professionalism and strong people skills. We’ll be sure to pass along your kind words to him!

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the reliable, thorough, and attentive service our neighbors deserve.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月14日

Hi Jose,

Thank you so much for your kind words and for being a valued member of the Aptive neighborhood for over two years! We’re thrilled to hear that our team has been communicative and responsive to your requests, and that you’ve had a positive experience with your service.

Your feedback means a lot to us, and we look forward to continuing to provide the care and attention you expect from Aptive. Thank you for trusting us with your home!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月14日

Hi Joe,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided clear communication and kept you informed with photos. At Aptive, we take pride in keeping our customers confident in the work we do and ensuring every service is thorough and transparent.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月12日

Hi Linda,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was responsive to your concerns and provided clear photos of the treated areas. At Aptive, we pride ourselves on thorough communication and personalized service, and it’s wonderful to know that our team’s attention to detail and timely updates made your experience seamless. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月12日

Hi Mitch,

Thank you for sharing your experience! We’re thrilled to hear that Aptive has been able to provide great, responsive service over the years. At Aptive, we take pride in delivering reliable, attentive care to every home, and it’s wonderful to know our efforts have made a difference for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月10日

Hi Peter,

Thank you so much for sharing your experience! We’re glad to hear that your service was handled professionally and that our team took the time to listen to your questions and address your concerns. At Aptive, we strive to provide attentive, thorough service with every visit, and it’s great to know we met that standard for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, professional pest control for your home.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月6日

Hi Alice,

Thank you for sharing your experience! We’re glad our team was able to coordinate with you and ensure you were comfortable, even arriving a little early. It’s great to hear that the spider webs were quickly and thoroughly taken care of. At Aptive, we aim to provide service that is not only effective but also thoughtful and convenient for our customers.

We truly appreciate you being part of the Aptive community and for letting us know when our team gets it right.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年11月5日

Hi there,

Thank you for taking the time to share your detailed feedback. While I’m glad to hear your most recent service went well, I completely understand how upsetting it must have been to experience missed visits, unexpected charges, and difficulty reaching our team. That’s not the level of communication or reliability we aim to provide at Aptive. We take your concerns seriously and want to make sure your account is reviewed thoroughly so we can correct any billing or scheduling issues and improve your overall experience. Please reach out to us at socialmedia@goaptive.com so we can personally assist in resolving this for you. We appreciate you sharing your experience and giving us the opportunity to make things right.

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月30日

Hi Brenda,

Thank you so much for sharing your experience! We’re thrilled to hear that you appreciate our use of non-toxic products and the professionalism of our service team. At Aptive, we take pride in being thorough, friendly, and consistent, and it’s great to know our follow-ups and updates are helpful for you.

We also appreciate your recognition of our pricing and the care we put into every visit. Thank you for being a valued part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - San Diego からの回答

2025年10月30日

Hi Jane,

Thank you for taking the time to share your experience with us. We understand how frustrating it can be to deal with inconsistent service and scheduling issues, and we truly appreciate you bringing this to our attention. At Aptive, we strive to ensure each service professional is fully informed about your property and treatment plan before arriving, so we’re sorry to hear that wasn’t your experience. We’re also looking into the issues with our customer portal to make sure it’s working smoothly for you and others moving forward.

We’d really like the chance to review your account and get things back on track so your services are consistent, timely, and aligned with your expectations. Please reach out to us at socialmedia@goaptive.com directly so we can make this right for you.

Thank you for being a part of the Aptive neighborhood.

-Jasmine