Aptive Pest Control - San Jose レビュー 

Aptive Pest Control - San Jose からの回答

2025年9月26日

Hi Valerie,

Thank you for taking the time to share your feedback. We’re glad to hear that your service professional was polite and helpful. We also understand how frustrating it can be to still see ants after a treatment. At Aptive, we strive to provide thorough, effective pest control, and we want to make sure your home is fully protected.

Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure any remaining ant activity is addressed. We appreciate you being part of the Aptive neighborhood and look forward to helping you get the results you expect.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月24日

Hi Betty,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was fast, personable, and professional, those are exactly the qualities we strive to deliver at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and attention.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月23日

Hi Linda,

Thank you for sharing your feedback! We’re glad to hear that your service was great, and we appreciate you letting us know about the cobwebs on your house and fence. At Aptive, we take pride in delivering thorough pest control and want every visit to meet your expectations. We’ll make sure your notes are added so future visits address these areas, and we look forward to continuing to keep your home and yard protected.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月23日

Hi Iris,

Thank you for sharing your experience with Aptive. We’re so sorry for the frustration caused by not receiving specific time frames and for the inconsistency with different service professionals. We completely understand how valuable your time is, and it’s clear we need to do better.

Your feedback about consistent service professionals and clearer communication on treatments is important to us, and we’ve shared it with our local operations team to review your account and improve your future visits.

Please reach out to us directly at socialmedia@goaptive.com with your account information so we can look into this further and do everything possible to address your concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make things right.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月22日

Hi there,

Thank you for sharing your feedback. We’re thrilled to hear that our service professionals consistently provide professional, friendly service and take the time to address all of your concerns. At Aptive, our team takes pride in going the extra mile to treat additional areas and offer helpful suggestions to keep your home protected from pests.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月18日

Hi Susan,

Thank you for sharing your feedback. We’re thrilled to hear that you’ve found our pest control services to be consistent and thorough. At Aptive, we strive to provide effective, reliable service that keeps your home comfortable, and it’s wonderful to know that our efforts have made a difference for you.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月18日

Hi Joel,

Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with our service professional and appreciate your kind words about their knowledge and friendliness. We also hear your concerns about communicating with our customer care team. At Aptive, we’re committed to providing both effective pest control and clear, helpful communication, and your feedback highlights areas where we can improve. Please reach out to us at socialmedia@goaptive.com so we can personally address any questions or concerns and ensure your experience reflects the high standard we strive for at Aptive.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月15日

Hi Ramesh,

Thank you for your feedback. At Aptive, we take customer needs seriously and strive to fully understand and respond to each request appropriately. We’d love the opportunity to resolve any concerns you have, so please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Your input is invaluable, and we hope to provide you with a seamless experience in the future.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月15日

Hi Beth,

Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with our service professional. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月15日

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that Alize provided a thorough and professional service, addressing webs around your home and backyard, while explaining everything clearly. At Aptive, we take pride in delivering attentive, knowledgeable, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to Alize and look forward to continuing to keep your home comfortable.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月15日

Hi Michael,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconsistencies in service and communication you’ve experienced. At Aptive, we strive to provide dedicated, professional service from every service professional and clear, reliable scheduling from our office staff, and it’s clear we fell short in your case. We also apologize for the confusion regarding the visit and associated charges. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address these concerns, and work with you to ensure a smoother, more consistent experience moving forward.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月4日

Hi Chuck,

We’re glad to hear that our service professional took the extra time to clear away the spider webs around your building and plants. At Aptive, we take pride in providing thorough and attentive service, and it’s wonderful to know that this level of care made a difference for you. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home and property with the same attention to detail.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月3日

Hi Pam,

Thank you for sharing your experience! We’re thrilled to hear that our targeted treatments have successfully resolved your ant problem and that you’ve noticed the difference Aptive provides. It’s wonderful to know our team’s thorough, friendly, and effective service has made such a positive impact. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月3日

Hi Freddy,

Thank you for sharing your experience with us. We’re glad to hear you’ve seen a reduction in spider activity, though we understand how challenging it can be to fully control pests when they’ve been persistent for a long time. At Aptive, our goal is to provide consistent, effective treatments that continue to push pest activity down over time. We’d love to review your service plan to make sure we’re targeting the right areas and maintaining progress. Please feel free to reach out at socialmedia@goaptive.com if there’s anything specific you’ve noticed or if you’d like us to take another look. We’re here to help keep things moving in the right direction.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年9月3日

Hi Suneena,

Thank you for sharing your feedback! We’re glad to hear that our team took the time to explain our products and services clearly. At Aptive, we believe that informed customers are empowered customers, and it’s wonderful to know our efforts to provide clarity and understanding are appreciated.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年8月27日

Hi Clara,

Thank you for sharing your feedback. I’m sorry to hear that our service professional didn’t follow up regarding the black boxes as requested. At Aptive, we take clear communication and thorough service seriously, and it’s important to us that your questions and concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can ensure this is resolved and provide the information you were looking for. We truly appreciate having you in the Aptive neighborhood and want to make sure your service experience meets your expectations.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年8月25日

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional demonstrated responsibility and professionalism. At Aptive, we strive to provide knowledgeable, reliable, and effective service with every visit.

We truly appreciate you choosing Aptive and look forward to continuing to protect your home.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年8月21日

Hi Mary,

Thank you for sharing your experience. We’re so glad to hear that our service professional arrived on time and communicated clearly with your daughter. At Aptive, we strive to provide reliable, respectful, and attentive service, and it’s wonderful to know that made a difference for you during a time when you weren’t feeling well.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to take care of your home. Your feedback means a lot to our team.

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年8月20日

Hi Lawrence & Joyce,

We’re so glad to hear that our team has been prompt, courteous, and communicative during your visits! At Aptive, we take pride in providing service that’s thorough and transparent, making sure you know exactly what was addressed and how.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Aptive Pest Control - San Jose からの回答

2025年8月18日

Hi Bob & Deb,

Thank you for sharing your feedback. I’m sorry to hear that your spider issue has not been resolved and understand how frustrating it must be to see webs returning so quickly. At Aptive, we strive to provide effective treatments that address the root of the problem, and it’s clear we fell short in this instance.

I’d like the opportunity to review your account and the treatments performed so we can ensure your home receives the proper care. Please reach out to us at socialmedia@goaptive.com with your service address so we can address this promptly and work toward a solution that meets your expectations.

-Jasmine