They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... もっと見る
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Hi, last year we had a real problem with yellowjackets, and my husband was bitten. The past service visit, I asked for traps, and I was told that you would get them a day after my last service day. In... もっと見る
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The person who arrived did all he could. However, I had asked to be rescheduled as I was in Arizona that week. But they did not listen and he came and could not do the entire yard. My back gate is l... もっと見る
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企業情報
Welcome to Aptive Pest Control
当該企業による記述
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
連絡先
917 134th St. S.W., Suite A-6, 98204, Everett, WA, 米国
- 12067410820
We overthink pests so you don't have to.
4.4
優良
157件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was not at home when our Aptive…
I was not at home when our Aptive representative came. He/She had sent sufficient communications before coming but the Jewish holiday's kept me off phone and computer. My wife was home and she said he/she was competent and efficient. He/She sent post application pictures that were without titles or explanations so it was hard for me to understand exactly where he had sprayed but I assume it was comprehensive.
2025年10月16日
Aptive Pest Control - Seattle からの回答
Hi Stuart,
Thank you for taking the time to share your experience! We’re glad to hear that your wife found our representative competent and efficient, and that the communication before the visit was helpful. We completely understand how the holiday schedule could make it difficult to stay connected, and we appreciate your patience.
I also appreciate your feedback regarding the post-application pictures. Clear communication and transparency are important to us, and we’ll make sure to review how we provide those updates so that future customers can easily see where treatment was applied.
Thank you again for being a part of the Aptive neighborhood. We truly value your feedback and your trust in us to keep your home protected.
-Jasmine
Excellent customer service
Great communication before, during & after. Text notifications, in person check in, text w/photos after. Appreciate the text reminder several days ahead of upcoming appointment and ability to reschedule appointment online.
2025年10月10日
Aptive Pest Control - Seattle からの回答
Hi Deena,
Thank you for sharing your experience! We’re delighted to hear that our team’s communication, from reminders to on-site check-ins and photo updates, has made your service convenient and seamless. At Aptive, we take pride in providing not just effective pest control but also a service experience that keeps our customers informed, confident, and in control every step of the way. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Aptive Pest Control - Seattle からの回答
Hi Phil,
Thank you for sharing your experience! We’re glad our team was able to take care of the issue and ensure your home stays protected. At Aptive, we focus on thorough, attentive service to address every concern. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
The gentleman was very helpful and…
The gentleman was very helpful and listened to everything about our property. He treated us with respect. We enjoy having less pests
2025年10月7日
Aptive Pest Control - Seattle からの回答
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professional took the time to listen and provide respectful, personalized service for your property. At Aptive, we strive to not only address pest issues but also make sure our customers feel valued and heard. It’s wonderful to know you’re enjoying a home with fewer pests, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Great customer service
Great customer service. The people they send to service my house are always helpful and friendly and thorough
2025年9月27日
Aptive Pest Control - Seattle からの回答
Hi Mark,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been helpful, friendly, and thorough during each visit. At Aptive, we strive to provide consistent, professional, and attentive service, and it’s wonderful to know our efforts are making a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Communication and incredible service!
Aptive and their technicians are always going above and beyond client satisfaction. Their communication prior to your appointment and after they are finished, is phenomenal!
2025年10月3日
Aptive Pest Control - Seattle からの回答
Hi Clint,
Thank you for taking the time to share your experience! We’re so glad to hear that our team’s attention to detail and commitment to client satisfaction has stood out. Clear communication before and after each visit is something we pride ourselves on at Aptive, and it’s wonderful to know it’s making your experience seamless and stress-free.
We’re grateful to have you as part of the Aptive family and look forward to continuing to provide service you can rely on.
-Jasmine
Aptive’s communication is…Excellent
Aptive’s communication is excellent…always know when they are coming, what they did, what they found at my home, including pictures. I have not had any issues at all with pests since hiring APTIVE.
2025年10月3日
Aptive Pest Control - Seattle からの回答
Hi Nancy,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our communication has been clear and that you’ve had a comfortable experience since working with Aptive. Providing timely updates, thorough service, and detailed information is a top priority for our team, and it’s fantastic to know that our efforts have made a difference in your home.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home safe and protected!
-Jasmine
The service has been excellent!
The service has been excellent! No smelly chemicals -most times I cannot tell Aptive has been to my house at all. But the lack of bugs of almost any kind is proof enough for me! The techs are always friendly and professional.
2025年10月1日
Aptive Pest Control - Seattle からの回答
Hi Stephanie,
Thank you for sharing your experience! We’re thrilled to hear that our service has been effective while remaining discreet, and that our service professionals have consistently been friendly and professional. At Aptive, we take pride in protecting your home with safe, thorough, and effective pest control.
We appreciate you being part of the Aptive neighborhood and for trusting us to keep your home comfortable.
-Jasmine
Retreat
I continued to have yellow jackets around and either voles or moles, one simple call got them back. Everything seems fine now
2025年9月23日
Aptive Pest Control - Seattle からの回答
Hi Ricardo,
Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly and address the yellow jacket and vole/mole concerns, and that everything seems to be under control now. At Aptive, we strive to provide timely, effective service to keep your home and property protected.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Aptive Pest Control - Seattle からの回答
Hi Jeff,
Thank you for sharing your feedback! We’re glad to hear that your service professional provided good service. At Aptive, we strive to deliver reliable, thorough care to every home, and it’s great to know our team met your expectations. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
We have always had good service from…
We have always had good service from Aptiv. Always on time and efficient.
2025年9月23日
Aptive Pest Control - Seattle からの回答
Hi Gary and Dee,
Thank you for sharing your feedback! We’re so glad to hear that you’ve consistently experienced good service from Aptive and that our team has been on time and efficient. At Aptive, we take pride in providing reliable, thorough care for every home, and it’s great to know our team continues to meet your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to keeping your home protected.
-Jasmine
Cannot recommend this company
I followed the technician around my home during the second exterior treatment and noticed they were skipping areas for no apparent reason. I had to ask the technician to go back and treat the missed areas. The application method for treating the soffits (intersection of the wall and roof) consisted of standing in one place and flinging the pesticide. This method left significant areas untreated. When asked about this method, the response was This is way we are supposed to do it. The following month I noticed spiders on the walls so I requested a retreatment. I received email notices stating the date for the retreatment but no time window. When the technician arrived I told them about the deficiencies of the previous treatment. He told me the treatment was performed in accordance with company procedures. After arguing, he agreed to treat the areas I considered to have been missed but he reminded me that the treatment was not in accordance with company procedures. At my previous home, in a different city, I had pest control service from a different company and I never saw them skip areas nor did I ever have to argue with the technician.
2025年9月23日
Aptive Pest Control - Seattle からの回答
Hi Larry,
Thank you for taking the time to share such a detailed review. We truly value feedback like yours because it helps us understand where we need to improve. We’re sorry to hear about your experience with the service and the frustrations it caused. What you’ve described does not reflect the thoroughness and professionalism we expect from our service professionals at Aptive.
We’ve passed your feedback along to our local service management team so they can review your treatments and ensure our team members are following best practices and clearly communicating what’s being done. We also understand how important clear scheduling is, and we’re working to make sure our appointment notices provide the time frames you need.
We appreciate you being part of the Aptive neighborhood and giving us the opportunity to address this. Our goal is to restore your confidence in our service and provide you with the consistent, high-quality experience you should expect from Aptive. When you have a moment, please reach out to us at socialmedia@goaptive.com so we can look deeper into your account and make things right.
-Jasmine
Aptive & their Technician do a great job.
Technician do a great job. They know what my needs are, and very excellent of what they do around my property. And always ask if theirs more they can do.
2025年9月23日
Aptive Pest Control - Seattle からの回答
Hi Roland,
Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional consistently understands your needs and goes above and beyond around your property. Taking the extra time to ask if there’s more we can do is exactly the kind of attentive service we strive to provide. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and dedication.
-Jasmine
People are very friendly but
People are very friendly. But communication to change/select an appointment time is extremely frustrating!
2025年9月16日
Aptive Pest Control - Seattle からの回答
Hi Joyce,
Thank you for sharing your feedback. We’re glad to hear that our team is friendly and approachable, but we understand that scheduling and communication have been frustrating. At Aptive, we want the process of managing your appointments to be smooth and straightforward. Please reach out to us at socialmedia@goaptive.com so we can assist with scheduling and make sure your experience reflects the quality and convenience you expect from Aptive.
-Jasmine
They cut corners whenever possible
They cut corners whenever possible. Do the bare minimum if there is no one home during the service even if I specifically mention areas with lots of insects.
2025年9月3日
Aptive Pest Control - Seattle からの回答
Hi Alex,
Thank you for sharing your experience. We’re very concerned to hear that you feel corners were cut during your service and that your specific instructions weren’t followed. At Aptive, our service professionals are trained to provide thorough treatments whether or not someone is home, and your feedback tells us we fell short of that standard. Please reach out to us at socialmedia@goaptive.com so we can review your account, address the areas of concern you identified, and make sure your next service reflects the quality and attention you expect from Aptive.
-Jasmine
easy to work with
Technicians always easy to work with, flexible on scheduling and competitive pricing
2025年9月16日
Aptive Pest Control - Seattle からの回答
Hi Michelle,
Thank you for sharing your feedback. We’re glad to hear that our service professionals have been easy to work with, flexible on scheduling, and that you feel our pricing is competitive. At Aptive, we strive to provide convenient, reliable, and effective service while ensuring our customers feel valued, and it’s wonderful to know your experience reflects that.
-Jasmine
The technician was great at informing…
The technician was great at informing us prior to his visit of his arrival and showing up right on time. He was friendly, knowledgeable and thorough including photos of the area he treated. Excellent service! Thank you!
2025年9月16日
Aptive Pest Control - Seattle からの回答
Hi Monique,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was punctual, friendly, knowledgeable, and thorough, and that the photos helped keep you informed. At Aptive, we strive to provide clear communication and effective, attentive service, and it’s wonderful to know that your experience reflected that.
-Jasmine
Good service people…Bad communication
Nearly all of your tech service people are great. It would be nice to have the same one regularly. It would also be nice if they all had the same info about the address and they issues and their jobs.
Your service does a decent job of keeping away wasps (a previous problem), and other general bugs. (although you never can reach the eaves of the upper stories of my house).
However, I originally contracted you for an ant problem, and you have never, ever been able to get rid of them. They come back every spring, and stay through cold weather. In the downstairs parts of the house, they stay all year long. The last treatment didn't even deter them for 2 days. (and your service tech did a minimal job inside my kitchen.) Additionally, when I had a rodent problem in my garage 2 years ago, your treatment didn't work at all. And I discovered the reason that I had rodents in the first place was that your techs had stopped filling or checking the bait stations completely. They didn't even know where they were. It took nearly a year, and some unauthorized treatments to get rid of the problem, and you have never picked up the entirely useless traps. I also had one tech tell me horrifying stories about rodents, and suggest I needed a rat-terrier, another suggested that I needed a cat, and to call an exterminator--when I'd been paying you for years to *keep* my home pest free--which it had been.
I appreciate the "free return visits", but am really unhappy that you have changed my original contract from every 3 months (90 days) to every 50-80 days--which is an increase of 2 more visits & payments each year. Bad when you're on a fixed income.
Your communication center is "iffy", your techs never get the message that they can't text my land line when they're on their way, and up until this visit, they didn't know where the bait stations were, or what the ongoing issues are. It's also hard to get the same person to respond to issues on the phone.
2025年9月6日
Aptive Pest Control - Seattle からの回答
Hi there,
Thank you for taking the time to share such detailed feedback. We sincerely apologize for the frustration and challenges you’ve experienced over the years. At Aptive, we aim to provide consistent, effective pest control and excellent customer service, and it’s clear we’ve fallen short in several areas of your experience.
We’re glad to hear that some of our service professionals have been great and that certain treatments, like for wasps, have been effective. At the same time, we understand your concerns regarding the ant and rodent treatments, inconsistent communication, and the changes to your service schedule. This is not the level of service we strive to provide, and we are very sorry for the inconvenience and stress this has caused.
We’d like the opportunity to review your account thoroughly and ensure that your home receives the care it needs, including proper internal treatments and consistent attention to ongoing issues. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to address these concerns and ensure a better experience moving forward. Your feedback is invaluable and will help us improve our service for you and all our customers.
-Jasmine
Great service from Aptive Pest Control
The technician always texts me ahead of time to let me know their arrival time. They ring the door bell and if I am home, I answer, and they let me know the plan.
Upon completion, if I am home, they give me a detailed description of their work, what they found, etc. In addition, I always get a text message with photos of what was found and completed actions.
2025年9月4日
Aptive Pest Control - Seattle からの回答
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provide clear communication before, during, and after each visit, and that the detailed updates and photos help you feel informed about the work completed. At Aptive, we take pride in delivering professional, thorough, and transparent pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.
-Jasmine
Aptive Pest Control - Seattle からの回答
Hi Dennis,
Thank you so much for sharing your experience! We’re thrilled to hear you found the service fast and effective. At Aptive, we work hard to provide both thorough and timely treatments so you can feel confident and comfortable in your home. We’re grateful to have you as part of the Aptive neighborhood and look forward to keeping your property protected.
-Jasmine
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