Aptive Pest Control - Seattle レビュー 157

Aptive Pest Control - Seattle からの回答

2025年7月3日

Hi Julie,

Thank you for taking the time to share your experience. We’re glad to hear the ant issue has been brought under control, but we're truly sorry to learn that we’ve fallen short when it comes to supporting you with the moth problem and the supplies you’ve requested.

At Aptive, we strive to provide dependable and responsive service during every visit, and it's clear we missed the mark on consistency and follow-through. Your concerns are valid, and we want to do better.

We’d appreciate the chance to connect with you directly, review your service history, and find a resolution that meets all your needs. Please reach out to us at socialmedia@goaptive.com. Your satisfaction is important to us, and we're committed to restoring your confidence in the service we provide.

Thanks again for being a part of the Aptive family—we’re here for you and ready to make things right.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月25日

Hi Courtney and Mason,

Thank you for the thoughtful review! We're so glad to hear that you've seen strong, consistent results and are noticing the benefit of our proactive approach—especially during peak pest months. At Aptive, we're committed to delivering year-round protection and real peace of mind, and it means a lot to know that’s been your experience. We appreciate you being part of the Aptive neighborhood!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月23日

Hi Richard,

We’re really sorry to hear that you’re still seeing ants and that your rodent stations weren’t properly maintained. That’s definitely not the level of service we aim to provide at Aptive, and we appreciate you bringing it to our attention.

We’d love the opportunity to make this right and ensure your next service is handled thoroughly—inside and out. Please feel free to reach out to us at socialmedia@goaptive.com with your service details and availability so we can get a follow-up visit scheduled as soon as possible.

Thank you for being part of the Aptive family—we’re committed to turning this around for you.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月19日

Hi there,

Thank you for recognizing the customer service you received from our team. At Aptive, listening to and addressing your requests is key to providing pest control that truly fits your needs. We appreciate having you in the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月17日

Hi Stephanie,

Thank you so much for your thoughtful review! We’re thrilled to hear that our team was able to respond quickly and get your sugar ant issue taken care of without any hassle. Providing fast, effective, and seamless service is exactly what we strive for at Aptive, and it means a lot to know we continue to impress. We truly value your loyalty and are so glad to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月24日

Hi Laura,

Thank you for sharing your feedback! We’re glad to hear that the communication and photos before and after service have helped keep you informed and confident in the work we’re doing. At Aptive, transparency is key to building trust and delivering the best pest control experience.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and clear communication.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月2日

Hi Karen,

Thank you so much for sharing your experience! We’re glad our team’s punctuality and clear communication have made a positive difference. Having different service professionals visit while maintaining that same friendly, attentive approach is something we really value at Aptive. Listening to your needs and making sure you feel heard is key to how we serve our customers. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with care and consistency!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月2日

Hi Davis and Ruth,

That’s fantastic to hear—thank you for sharing! We’re so glad your home has noticed a difference thanks to your Aptive service. Keeping your space comfortable is exactly what we’re here for, and it means a lot to know we’re making a difference. Thanks for being part of the Aptive family—we’re here whenever you need us!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月28日

Hi Linda,

We love hearing this -- thank you so much for the kind words! At Aptive, we're proud to have a team of service professionals who genuinely care about delivering quality and consistency every time they visit. Knowing that each service professional who comes to your home has made such a great impression truly means the world to us. We're so glad to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年6月4日

Hi Nadine,

Thank you for sharing your experience and for your kind words about our service. We completely understand how budgeting can change, and we want to make the cancellation process as smooth as possible for you. We’re sorry to hear you’ve had trouble reaching us—that’s not the experience we want for our Aptive neighbors. Please email us directly at socialmedia@goaptive.com with your details, and we’ll personally assist you with your account. Thank you for being part of the Aptive community, and we appreciate the opportunity to help.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月15日

Hi Olivia,

Thank you so much for sharing your experience! We’re really glad to hear how quickly we could respond to your ant problem and that our team’s professionalism made a difference. At Aptive, being timely and consistent with our monthly visits is key to keeping your home comfortable—and your peace of mind intact. We appreciate you trusting us with your home!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月14日

Hi Bob,

Thank you for sharing your experience! We’re so glad we could accommodate your schedule and provide the flexibility you needed. At Aptive, we always strive to make things as convenient as possible for you. If you need any further adjustments or assistance, don’t hesitate to reach out – we’re happy to help!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月14日

Hi Kathleen,

Thank you for sharing your feedback! We're thrilled to hear that the majority of insects have been taken care of, but we completely understand your concern about the fleas. Flea treatments can sometimes require additional attention, and we’re here to make sure we get it right for you. Please don’t hesitate to reach out again so we can make sure everything is thoroughly addressed. We truly appreciate your patience, and we're committed to ensuring you have a comfortable home! Thanks for being part of the Aptive family!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月13日

Hi there,

Thank you so much for your continued trust in Aptive! We’re truly grateful to have you as part of our family, and it’s wonderful to hear that our team has consistently delivered the level of service you expect—courteous, knowledgeable, and effective. It’s feedback like this that keeps us motivated to provide the best care for your home. We’re looking forward to many more years of keeping your home protected!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月9日

Hi Marilee,

Thank you so much for your feedback! We’re thrilled to hear that you found our service professional and efficient. At Aptive, we strive to provide top-notch service every time, ensuring that we meet your needs with both expertise and care. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you with the same high standards!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月7日

Hi Brett,

We’re so glad to hear that our service professionals were able to listen to your concerns and provide the care you needed! At Aptive, we always strive to address each of our customers’ specific needs with attention and understanding. Thank you for sharing your positive experience! We’re committed to ensuring your home stays comfortable, and we appreciate the trust you’ve placed in us.

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月2日

Hi Janet,

Thank you so much for the kind words! We're thrilled to hear that you experienced timely and first-class customer service -- that's exactly what we strive for at Aptive. We truly appreciate you being a part of the Aptive family and look forward to continuing to protect your home! Thanks again for your support!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月1日

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’ve experienced consistent, complete service from our team. It means a lot to know that our service professionals’ professionalism, politeness, and care in checking on your concerns have stood out. At Aptive, your peace of mind is our priority, and we’re so grateful to have you as part of the Aptive family!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年5月1日

Hi Judy,

Thank you so much for your feedback! We're so glad to hear that the service professional was friendly and efficient in taking care of your needs. At Aptive, we strive to provide the best service with a personal touch, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to serving you again!

-Jasmine

Aptive Pest Control - Seattle からの回答

2025年4月25日

Hi Nelly,

Thank you for your wonderful feedback! We're so glad to hear that Kris provided you with a thorough, professional, and friendly experience. At Aptive, we take pride in ensuring every visit is handled with care, and we're thrilled Kris made sure a positive impression. We truly appreciate your kind words and look forward to continuing to serve you!

-Jasmine