Aptive Pest Control - Tacoma レビュー 92

Aptive Pest Control - Tacoma からの回答

2026年5月7日

Hi Kathy,

Thank you for sharing your experience and for choosing Aptive. We’re really glad to hear the team communicated well during the visit and made sure you felt informed while they were on site.

Taking the time to check in about any concern areas and sending photos afterward is all part of making sure your service is fully handled with transparency and care. We appreciate you trusting Aptive with your home, and we’re always here when you need us, we’ve got it handled.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tacoma からの回答

2026年4月30日

Thank you for taking the time to share this with us, Gwheil. I’m sorry to hear the visit didn’t include communication before starting the service, and that the treatment didn’t align with where you’re seeing the ant activity. I can understand how frustrating that would feel.

If you’re willing, I’d like to take a closer look at the service notes and what was identified during the visit so this can be properly reviewed against your concerns and expectations. Please email socialmedia@goaptive.com with your service address and any details about what you’re observing inside the home. I’ll make sure it gets handled to your satisfaction!

-Alexis, Aptive Care Team

Aptive Pest Control - Tacoma からの回答

2026年4月29日

Hi Mike,

We really appreciate you sharing this, thank you. It’s always encouraging to hear that you’re noticing real results around your home, that’s exactly what we aim for with every visit at Aptive.

At Aptive, we want you to feel confident that your pest concerns are handled and that the results speak for themselves over time. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.

-Jasmine, Aptive Care Team

Aptive Pest Control - Tacoma からの回答

2026年4月21日

Hi William,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was knowledgeable and professional, and took the time to ensure you were satisfied before wrapping up, that kind of accountability is exactly what we strive for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit delivers that same level of confidence, care, and follow-through.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年4月15日

Hi Araceli,

Thank you for the kind feedback. We’re really glad to hear we were able to take care of everything you needed. That’s exactly what we aim for at Aptive.

Our goal is always to make sure your concerns are fully handled and your home feels protected and supported throughout the process. We truly appreciate you choosing Aptive and are always here if you need anything in the future to keep things handled for you.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年4月13日

Hi Lori,

Thanks so much for the kind words, we really appreciate it. We’re glad to hear you were happy with the service and that everything was well done.

At Aptive, we take pride in making sure every visit is smooth and effective, so you can feel confident it’s all handled without any hassle. We appreciate you choosing Aptive and trusting us with your home.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年4月10日

Thank you for taking the time to share this feedback, Jackson and Randi! We understand your perspective and appreciate your comparison to other products you’ve used.

We’d like the opportunity to review your account and service details to better understand your experience and work towards improving it. Please reach out to us at socialmedia@goaptive.com with your service address and any additional information so we can handle this for you!

-Alexis

Aptive Pest Control - Tacoma からの回答

2026年4月6日

It’s great to hear our team responded quickly after your report, arrived as promised, and got right to work while keeping you informed along the way, Jackie! That kind of prompt, communicative service is exactly what we strive to provide, and we’re glad it made a difference for you. Thank you for choosing Aptive to handle your pest concerns!

-Alexis

Aptive Pest Control - Tacoma からの回答

2026年4月7日

Thanks for taking a moment to share this with us, Douglas! We're thrilled to hear that you appreciate the feedback and pictures we provide, and it's wonderful to know that our service professionals have been friendly during their visits. Your satisfaction is our top priority, and we're so glad service has been going well. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Aptive Pest Control - Tacoma からの回答

2026年4月2日

Hi Deby,

We’re glad to hear Dylan and Nick provided pleasant and knowledgeable service while respecting your home! At Aptive, we take pride in handling every job with care and professionalism, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年4月2日

Hi Grace,

We’re thrilled to hear our team has done a wonderful job! At Aptive, we take pride in handling every service with care and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年3月25日

Hi Randall,

Thank you for taking the time to share this, it really means a lot to us at Aptive! We’re glad to hear our service professionals are keeping you informed, checking in on any problem areas, and bringing a friendly, helpful attitude each visit.

That level of communication and care is exactly what we aim for, and we’re happy to know your home is being handled the right way. We truly appreciate you choosing Aptive and being part of our community!

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年3月23日

Hi Daniel,

We’re so glad to hear your monthly service has made such a difference! Jacob and our team take pride in making sure every visit is handled thoroughly and professionally, keeping your home protected while providing a friendly experience. Thank you for trusting Aptive to care for your home, we’ve got this handled so you can enjoy a protected space with peace of mind!

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年3月12日

Hi Dick,

Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with our service. At Aptive, we strive to provide reliable, thorough, and professional pest protection for every home, and it’s great to know we met your expectations. We truly appreciate you choosing Aptive to help keep your home safe and comfortable.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年3月5日

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that our Aptive team has been responsive and proactive in addressing your concerns. Providing timely communication and taking action to protect your home are top priorities for us, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年3月4日

Hi there,

Thank you for sharing this. I can understand how frustrating it must have been to agree to quarterly service, receive confirmation, and then later see your home being serviced every four weeks with the associated charges. A change like that without clear communication would understandably feel upsetting, especially when it significantly impacted your costs.

At Aptive, any adjustments to service frequency or billing should be clearly communicated and agreed upon. Being told “that’s just the way we do things” does not reflect the level of transparency we aim to provide.

We truly appreciate you acknowledging our service professionals, and it is disappointing that the administrative side of your experience overshadowed that. We would welcome the opportunity to review your account and original agreement details. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and address any discrepancies appropriately.

Your feedback is important to us, and we appreciate you bringing this to our attention.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年2月27日

Hi Marcia,

Thank you for sharing your experience! We’re so glad to hear that our team has been punctual, courteous, and attentive to your questions. At Aptive, we take pride in providing service that’s not only thorough but also approachable and informative, so our customers feel confident and cared for every visit.

We truly appreciate your trust in Aptive and look forward to continuing to provide the reliable, professional service you’ve come to expect.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年2月26日

Hi Gary,

Thank you for sharing your experience! We’re glad to hear that your Aptive team provided timely notifications and that your service professional was polite and considerate.

At Aptive, we aim to make every visit seamless and respectful while delivering thorough pest control. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年2月26日

Hi Mike,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional is punctual, thorough, and professional.

Providing reliable, high-quality service is exactly what we aim for, and it’s great to know that it shows. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Aptive Pest Control - Tacoma からの回答

2026年2月23日

Hi James,

Thank you for sharing your experience! We’re thrilled to hear that our service professional went above and beyond during your last service and was able to identify the water leak. At Aptive Environmental, our service professionals are trained to be thorough and attentive, and it’s wonderful to know that his observation helped you prevent significant damage and expense.

Feedback like yours reminds us why our team takes pride in not just addressing pest concerns but also looking out for our customers’ homes in every way possible. We truly appreciate you choosing Aptive and trusting us to care for your home!

-Jasmine