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Aptive Pest Control - Tacoma レビュー 101

TrustScore 5段階評価の4.5

4.3

5009 Pacific Hwy E, Unit #8, 98424 Fife, WA, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... もっと見る

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5つ星のうち1の評価

Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... もっと見る

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5つ星のうち5の評価

Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... もっと見る

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5つ星のうち5の評価

For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... もっと見る

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企業情報

  1. 害虫・害獣駆除サービス

Aptive Pest Control - Tacoma について

当該企業による記述

Welcome to Aptive Pest Control

当該企業による記述

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

連絡先

  • 5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, 米国

  • 12068953471
Promotion box for Aptive Pest Control - Tacoma

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

優良

TrustScore 5段階評価の4.5

101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

The specialist checked in with me when…

The specialist checked in with me when he arrived which I like then went right to work. When he finished he sent pictures of the house were he sprayed.

2025年12月16日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Robbie,

Thank you for sharing your experience! We’re glad to hear your service professional communicated clearly, got right to work, and provided photos of the areas treated. At Aptive, we believe keeping our customers informed and showing the work we do is just as important as delivering effective service.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

5つ星のうち5の評価

The technicians are polite

The technicians are polite, ask me at the beginning if I have any concerns. And then addresses all my questions.

2025年9月30日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi there,

Thank you for taking the time to share your experience. I’m so glad to hear that our service professionals are polite, attentive, and thorough in addressing your concerns. Providing excellent, personalized service is something we take great pride in at Aptive, and it’s wonderful to know it’s making a difference for you.

We truly appreciate having you as part of the Aptive neighborhood and for trusting us to keep your home protected.

-Jasmine

5つ星のうち5の評価

Great Technicians

Don was great... he listened to me... and he did what I asked. I have been blessed to find hard working technicians from Aptive. I continue to be a satisfied customer.

2025年11月26日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Tracie,

Thank you for sharing your kind words! I’m thrilled to hear that Don listened to your concerns and took care of exactly what you needed. Our service professionals take pride in being thorough, attentive, and hardworking, and it’s wonderful to know their efforts have made a positive difference for you.

We truly appreciate having you as part of the Aptive neighborhood and for continuing to trust us with your home’s pest protection.

-Jasmine

5つ星のうち5の評価

Nice people

Nice people. Easy to work with and good about explaining what is needed and being done.

2025年11月26日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Ms. Lee,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team was easy to work with and took the time to clearly explain what was needed and what was being done.

Your feedback means a lot to us, and we truly appreciate your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!

-Jasmine

5つ星のうち5の評価

Great service!

2025年11月21日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Jon,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide service that’s reliable, thorough, and tailored to each customer, and it means a lot to know that effort made a difference for you. We truly appreciate you choosing Aptive and being a valued part of our neighborhood. Looking forward to serving you again in the future!

-Jasmine

5つ星のうち5の評価

as always took great to keep my house…

as always took great to keep my house free of bug ect.

2025年11月8日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Mike,

We’re so glad to hear that our team continues to keep your home protected! At Aptive, we take pride in providing consistent, reliable service and ensuring your home stays comfortable and protected. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to support you and your home.

-Jasmine

5つ星のうち5の評価

Nolan!!

Nolan!!! Super professional and extremely thorough!

2025年11月8日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Jan,

Thank you so much for sharing your experience! We’re thrilled to hear that Nolan provided professional and thorough service. Our team takes pride in delivering attentive, reliable, and effective pest control, and it’s wonderful to know that Nolan exemplified that during your visit.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates us to continue providing exceptional service to all our neighbors.

-Jasmine

5つ星のうち5の評価

I like that they always give me…

I like that they always give me pictures of their work on my property and ask if I have any concernd.

2025年11月8日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Judy,

Thank you for sharing your experience! We’re glad to hear that our team’s communication, including providing pictures of the work and checking in about any concerns, is making a difference for you. Keeping our neighbors informed and ensuring your peace of mind is always a priority for us at Aptive.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates our team to continue delivering thorough, professional, and attentive service.

-Jasmine

5つ星のうち5の評価

Great Service

Communication before during and after was great. Asked about specific areas of concern. Overall great service

2025年11月10日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi David,

Thank you for sharing your experience! We’re glad to hear that our team’s communication and attention to your specific concerns made your service experience smooth and thorough. At Aptive, we pride ourselves on providing personalized, professional care for every home, and it’s wonderful to know that came through for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

5つ星のうち5の評価

Excellent service!

Dillion provided above excellent service. He was on time, very knowledgeable, and professional. He is a pleasure to work with!!!

2025年10月24日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Gerri,

Thank you for sharing your feedback. We’re thrilled to hear that Dillion provided excellent, knowledgeable, and professional service. At Aptive, we take pride in our service professionals who are not only skilled but also a pleasure to work with, ensuring every customer feels supported and confident in their pest control solutions.

We’ll be sure to pass along your kind words to Dillion. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

5つ星のうち5の評価

Good services from Adaptive

Good services from Adaptive. It’s worth the price, because of the service technicians. They are knowledgeable and forthright in their work. Every question/conversations are thoroughly explained and questions answered.
Thank you Hunter at Adaptive.

2025年10月24日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi there,

Thank you for sharing your feedback. We’re thrilled to hear that Hunter and our team have provided knowledgeable, thorough, and transparent service. At Aptive, we take pride in our service professionals who not only deliver effective pest control but also ensure every question is answered and every customer feels informed and supported.

We’ll be sure to pass along your kind words to Hunter. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

5つ星のうち5の評価

Your representative arrived promptly…

Your representative arrived promptly and was very helpful. He was friendly and his service was excellent. Very happy with him and I hope he returns for my next service. Thank you!

2025年10月22日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Dick and Gail,

We’re so glad to hear that your service professional was prompt, friendly, and helpful! At Aptive, we take pride in providing excellent, personalized service to keep your home protected, and it’s wonderful to know that made a difference for you. We look forward to serving you again and appreciate you being part of the Aptive neighborhood!

-Jasmine

5つ星のうち5の評価

Alexander was very excellent

Alexander was very helpful, friendly and thorough.

2025年10月15日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Don,

Thank you for sharing your feedback! We’re thrilled to hear that Alexander was helpful, friendly, and thorough during your visit. We’ll be sure to pass along your kind words to him.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.

-Jasmine

5つ星のうち5の評価

Jayden helped me by listening to me and…

Jayden helped me by listening to me and addressing all my concerns.

2025年10月14日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi James,

Thank you for sharing your feedback! We’re glad to hear that Jayden took the time to listen and address all of your concerns. At Aptive, we strive to provide attentive, personalized service that gives our customers confidence and peace of mind, and it’s wonderful to know Jayden delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

5つ星のうち3の評価

I think the way they sign you up is…

I think the way they sign you up is DECEPTIVE. The person at my door told me and showed me that there were options for no chemicals. It was a lie. So mostly have not used other than to get rid of wasp nests. I will be canceling.
Positive note; The person who has come to do the service: Kyle is professional, does a great job and is honest.

2025年10月11日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Lili,

Thank you for taking the time to share your experience. We sincerely apologize for any confusion regarding our service options, and we understand your frustration. At Aptive, we strive for transparency and want every customer to feel confident in the choices available to them.

We’re glad to hear that Kyle has provided professional and honest service. We’re proud to have team members like him representing Aptive. If you’d like, we would appreciate the opportunity to review your account and address any concerns before your cancellation is finalized. Please reach out to us directly at socialmedia@goaptive.com so we can ensure everything is handled properly.

-Jasmine

5つ星のうち5の評価

This is a seamless and effective…

This is a seamless and effective solution to the hornets, yellow jackets and mosquitos that have seasonally impacted my family’s living environment. We appreciate the techs that performed this service with forward notifications of visits and their noninvasive contact. Thank you!

2025年9月27日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Eldon,

Thank you for sharing your experience! We’re thrilled to hear that our services have provided an effective solution for hornets, yellow jackets, and mosquitoes, helping to keep your family’s home safe and comfortable. It’s wonderful to know that our service professionals’ professionalism, timely notifications, and noninvasive approach made a positive impact on your experience.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home and provide peace of mind.

-Jasmine

5つ星のうち5の評価

They are so easy to talk to and explain your concerns and act on it

Everytime I get a great rep and one that actually listens to your concerns and acts on it. They always let you know approximately the time of arrival, let you know when they arrive and when they are done. Present you with photos of what they have done. Really never a bad experience

2025年10月3日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Lorraine,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team consistently listens to your concerns, communicates clearly about arrival times and service completion, and provides photos of the work performed. At Aptive, we strive to deliver professional, thorough, and attentive service for every customer, and it’s wonderful to know our efforts have created a consistently positive experience for you.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

5つ星のうち3の評価

still running into spider webs on my…

still running into spider webs on my way to the garbage cans or getting into the car. still ants running rampant under and around the travel trailer.

2025年10月2日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Karl,

Thank you for sharing your feedback with us. We understand how frustrating it can be to still see spiders and ants around your property, especially when you’re relying on Aptive to keep your home and surroundings protected. We want to make sure your treatment is fully effective and covers the areas that matter most, including around your travel trailer and walkways. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work with you to address these concerns promptly. We appreciate you choosing Aptive and being part of our neighborhood, and we’re committed to making sure your home is properly protected.

-Jasmine

5つ星のうち1の評価

Formal Complaint – Unprofessional Conduct & Incorrect Billing

To Aptive Management,

I am writing to formally express my extreme disappointment with both the conduct of your service technician and the handling of my account.

From the moment the technician arrived, his behavior was hostile and unprofessional. I had specifically requested via text that he not ring the doorbell due to our dog, and I have Ring camera footage showing he ignored this request. When I pointed out spider webs, he dismissed me, saying he only saw “1–2,” and even claimed he couldn’t see the webs directly in front of him. After I pointed them out, he muttered under his breath that I was “going to ruin his credibility.” When I reminded him that his own attitude was what ruined his credibility, he escalated — raising his voice, insisting I “look everywhere so you can’t say I did nothing,” and repeating that I was going to ruin his credibility. His tone and behavior were completely unacceptable and left me feeling disrespected and uncomfortable in my own home.

Following this traumatic experience, I immediately called Aptive asking to speak with a supervisor, but I was hung up on. When I called back, nearly in tears, I spoke with Flower, who apologized and promised I would receive a discount on my next service. However, I later discovered I was still charged in full for this visit — a service I had explicitly told the technician not to complete given his behavior.

This entire situation — from being ignored and disrespected, to being yelled at in my own home, to being charged for a service I did not want — has left me extremely upset and dissatisfied. I feel completely disregarded as a customer.

At the very least, I request:

1. A full refund of the charge for this visit.

2. Confirmation that this technician will not be assigned to my property again.

3. Assurance that Aptive is taking steps to prevent this type of conduct and poor handling of customer concerns in the future.

If this matter is not addressed promptly and fairly, I will be filing a formal complaint with the Better Business Bureau.

Sincerely,
Talitha Green

2025年9月12日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi Talitha,

Thank you for sharing your experience. We are deeply concerned and sincerely apologize for the behavior you described. At Aptive, we expect every service professional to treat our customers and their homes with respect, professionalism, and care, and it’s clear we fell short during your visit.

We take your concerns very seriously. The service professional in question will not be assigned to your property in the future. Regarding the charge for this visit, please contact us at socialmedia@goaptive.com so we can promptly review your account and issue the appropriate refund.

We are committed to improving our communication and service standards, and your feedback will be used to prevent situations like this moving forward. Thank you for bringing this to our attention and for giving Aptive the opportunity to make this right.

-Jasmine

5つ星のうち4の評価

Missed a pretty sizable wasp nest under…

Missed a pretty sizable wasp nest under the back deck that we found cleaning the next day. Otherwise thorough, informative service.

Also, could live without the harassment trying to get me to leave a review every other day.

2025年9月11日
Aptive Pest Control - Tacoma ロゴ

Aptive Pest Control - Tacoma からの回答

Hi there,

Thank you for sharing your feedback. We’re glad to hear you found the service thorough and informative, but we apologize for missing the wasp nest under your deck and for the repeated review requests, which clearly caused frustration. At Aptive, we aim to provide complete, respectful service, and it’s important to us to address any oversights. Please reach out to our team at socialmedia@goaptive.com so we can review your service, make sure the wasp nest is properly treated, and ensure your experience moving forward meets the standard you deserve. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

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