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Aptive Pest Control - Wilmington (Sales) レビュー 238

TrustScore 5段階評価の4.5

4.4

10 S Cardinal Drive, Suite 100, 28403 Wilmington, NC, US


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very poor communication regarding appointment time. Did not know if treatment was planned for a.m. or p.m. & I had previous commitment for Saturday. Unable to contact to r/s. He texted that he treat... もっと見る

企業が回答しました

5つ星のうち5の評価

I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... もっと見る

企業が回答しました

5つ星のうち5の評価

I like that the agent checks in with me personally to find out our needs before beginning the service visit. Then, he follows up with me after the treatment to notify me of any concerns.

企業が回答しました

5つ星のうち5の評価

We have seen a significant improvement since they started spraying our house. We barely see bugs all over the place.

企業が回答しました


企業情報

  1. 害虫・害獣駆除サービス

Aptive Pest Control - Wilmington (Sales) について

当該企業による記述

Welcome to Aptive Pest Control

当該企業による記述

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

連絡先

  • 10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, 米国

  • 19103485384
Promotion box for Aptive Pest Control - Wilmington (Sales)

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

優良

TrustScore 5段階評価の4.5

238件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち4の評価

The technician was professional.

The technician was professional.

2026年5月5日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

It’s great to hear the service was handled in a professional way and that everything met your expectations, Abraham! We truly appreciate you sharing your feedback, and we’re grateful you’ve chosen Aptive to handle your pest control needs.

-Alexis, Aptive Care Team

5つ星のうち5の評価

Amazing experience in working with…

Amazing experience in working with them. Highly recommended.

2026年4月28日
自発的なレビュー
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Farzana,

Thank you so much for the kind words and for recommending Aptive! We’re thrilled to hear you had an amazing experience working with our team.

Delivering reliable, friendly service that makes things easy for our customers is exactly what we aim for, and it’s great to know that came through for you. At Aptive, we work hard to keep everything handled so you can feel confident your home is being well cared for.

We truly appreciate your support and look forward to continuing to serve you!

-Jasmine, Aptive Care Team

5つ星のうち5の評価

Jackson at Greensboro NC does a great…

Jackson at Greensboro NC does a great job.

2026年5月10日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi there,

We really appreciate you taking a moment to recognize Jackson and share this! It’s always great to hear when an Aptive service professional is making a strong impression out in the field, especially with consistent, quality service in Greensboro, NC.

We’ll be sure to pass your feedback along to Jackson. At Aptive, we take pride in making sure your pest concerns are handled with care and attention to detail, and it’s great to see that coming through in your experience. Thanks again for choosing Aptive and being part of our community!

-Jasmine, Aptive Care Team

5つ星のうち5の評価

Technician had a great attitude

Technician had a great attitude, very polite.

2026年5月10日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Vicki,

We really appreciate you taking a moment to share this! It’s great to hear your Aptive service professional brought a positive attitude and was very polite during the visit.

At Aptive, we believe a great experience starts with respect and professionalism, and we work hard to make sure every home is handled with care from the moment we arrive to the moment we leave. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

5つ星のうち5の評価

On time and prepared to provide service…

On time and prepared to provide service consistent with prior guidelines set forth by homeowners.

2026年5月9日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Jim,

Thank you for taking the time to share this, we really appreciate it.

We’re glad to hear your Aptive service visit was on time and delivered in a way that aligned with your previously set guidelines. That kind of consistency and preparation is exactly what our team aims to bring to every home we serve.

We appreciate you trusting Aptive with your property. We’ve got this handled, and we’re here whenever you need us.

-Jasmine, Aptive Care Team

5つ星のうち5の評価

The technician did a great job

The technician did a great job, was very thorough!

2026年5月1日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

We appreciate your feedback, Vito! We’re so glad our service professional did a great job and provided such thorough service for your home. Attention to detail really matters, and it’s great to know that came through for you. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

5つ星のうち5の評価

The way the workers took time to…

The way the workers took time to explain what they were doing and why and answer all my questions. They were all kind and considerate.

2026年4月3日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Thank you for taking the time to share your experience with us, Robert! It's great to hear that our team was able to provide you with the detailed explanations and answers you needed. Our team does everything they can to ensure that every customer feels informed and valued, and it’s wonderful to know that our team’s kindness and consideration made a positive impact on your experience. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

5つ星のうち4の評価

Crew were nice but we still have ants…

Crew were nice but we still have ants in the house

2026年4月30日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

We appreciate you taking a moment to share this, Kathy! It’s good to hear the team has been kind and respectful during the visit, and we’re sorry to hear you’re still noticing ants inside your home.

Ant activity can sometimes take additional time and follow-up to fully manage, depending on nesting locations and environmental conditions. If you’d like, our team can take another look at the situation and focus on the areas where you’re still seeing activity to help address it further.

Don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address and any details regarding where you're seeing the ants. We'd be happy to handle this for you!

-Alexis, Aptive Care Team

5つ星のうち4の評価
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Jay,

Thank you for reaching out and bringing this to our attention. We understand how concerning a wasp nest can be, especially when it needs immediate attention.

At Aptive, situations like this are exactly what we’re here for, and we want to make sure it’s handled quickly and safely. Please contact us directly at socialmedia@goaptive.com as soon as possible so we can prioritize your service and get a service professional out to take care of it. We’ve got it handled, and we’re ready to help.

-Jasmine, Aptive Care Team

5つ星のうち5の評価

We have seen a significant improvement…

We have seen a significant improvement since they started spraying our house. We barely see bugs all over the place.

2026年4月23日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

This is great to hear! We're so glad you've noticed improvements and that you're seeing fewer pests around your home. Our goal is to help you achieve results as soon as possible, and it's wonderful to know that you've been satisfied with how our team handles your service. Thanks for trusting Aptive to help protect your home from unwanted pests!

-Alexis, Aptive Care Team

5つ星のうち1の評価

They don’t do the right treatment

They don’t do the right treatment

2026年4月26日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Elizabeth,

I’m sorry to hear you feel that way about your service, that’s not the experience we want you to have with Aptive. Effective treatment is at the core of what we do, so your feedback is definitely concerning.

We’d really like the chance to better understand what happened during your service and take a closer look at your account to make sure everything was handled correctly. If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review the details and work toward making this right.

At Aptive, our goal is always to have things handled properly and thoroughly for every home we service.

-Jasmine, Aptive Care Team

5つ星のうち5の評価

they do a good job

they do a good job. will we see when the ants come in the summer months if they can get rid of them.

2026年4月25日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Jason,

We really appreciate you sharing this! It’s great to hear you’ve had a good experience so far.

We understand your question about ants, especially as we move into the warmer summer months when activity can increase. At Aptive, we work proactively to help reduce pest pressure before it becomes a bigger issue, and if ants do show up, we’re ready to step in and adjust treatment as needed to keep your home protected.

We appreciate you choosing Aptive and giving us the opportunity to take care of your home. We’ve got it handled, and we’ll be here to help keep things under control as the seasons change!

-Jasmine, Aptive Care Team

5つ星のうち5の評価

Always great serviceAptive

Always great service

2026年4月22日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Al,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you consistently receive great service, that reliability is exactly what we strive for every visit.

At Aptive, we work hard to make sure everything is handled with care, consistency, and professionalism so you can feel confident in your home’s protection. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

5つ星のうち5の評価

Technicians are always professional and…

Technicians are always professional and knowledgeable. They take care and concern for your property

2026年4月29日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Robert,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our service professionals consistently show professionalism and knowledge, and that their care for your property stands out, that means a lot to our team.

At Aptive, we aim to make sure every visit feels like your home is handled with genuine care and attention to detail from start to finish. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

5つ星のうち5の評価

David did a great job

David did a great job

2026年4月28日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Allan,

We really appreciate you taking the time to share this, thank you. It’s great to hear David did a great job during your service visit, that kind of feedback means a lot to our team at Aptive.

At Aptive, we want you to feel confident that everything is handled with care, consistency, and attention to detail every time we visit. Thanks for choosing Aptive and trusting us with your home, we truly appreciate you.

-Jasmine, Aptive Care Team

5つ星のうち3の評価
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi George,

I appreciate you taking the time to share your feedback, even though I hear that the results so far haven’t met your expectations. At Aptive, I take concerns like this seriously because the whole point of our service is to make your home feel consistently protected and cared for.

I want to make sure this is fully handled for you, not just acknowledged. If you’re open to it, please reach out to socialmedia@goaptive.com so I can review your service history, take a closer look at what’s been done, and help identify what adjustments may be needed to improve results moving forward. At Aptive, the mindset is “we’ve got this handled,” and I’d really like the opportunity to get this properly handled for you.

-Jasmine

5つ星のうち5の評価

I like that the agent checks in with me…

I like that the agent checks in with me personally to find out our needs before beginning the service visit. Then, he follows up with me after the treatment to notify me of any concerns.

2026年4月14日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

We’re so glad you’ve had a positive experience and that the team takes the time to check in with you beforehand and follow up after the service, Christine! That kind of communication and attention to your needs is exactly what we aim for, and it’s great to know it’s been helpful for you. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

5つ星のうち1の評価

I was not even here so my service was…

I was not even here so my service was not done. I need another time for the service to be completed. I will not pay for something that was not done.

2026年4月16日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Ann,

Thank you for letting us know, and we completely understand your concern. If you weren’t home and the service couldn’t be completed as expected, that’s something we want to make right.

At Aptive, we aim to make sure every visit is clearly communicated and fully handled, and it sounds like we need to get your service rescheduled so it can be completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can set up a new appointment at a time that works for you and ensure your service is taken care of the right way.

-Jasmine

5つ星のうち5の評価

Everything goes smoothly with Aptive…

Everything goes smoothly with Aptive Pest Control

2026年4月11日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

Hi Pamela,

Thank you for the great feedback. We’re glad to hear everything has been running smoothly with your service, that’s exactly what we aim for at Aptive. We truly appreciate you trusting us with your home, and we’re happy to know things are consistently being handled without any issues. If you ever need anything in the future, we’re always here and ready to help keep it handled for you.

-Jasmine

5つ星のうち5の評価

Great service

Great service, helpful staff!

2026年4月14日
Aptive Pest Control - Wilmington (Sales) ロゴ

Aptive Pest Control - Wilmington (Sales) からの回答

It’s great to hear you received great service and found our team helpful during your treatment, William! We’re glad everything went smoothly and met your expectations. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!

-Alexis

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