Aptive Pest Control - Wilmington (Sales) レビュー 

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月27日

Hi Daniel,

Thanks for taking the time to share this, and I’m sorry for the frustration with the missed and rescheduled appointments. I understand how disruptive that is, especially after already dealing with weather-related changes.

I’m glad to hear the service itself was thorough once our service professionals arrived and that everything was clearly explained. Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure the scheduling issues are properly handled. At Aptive, we’ve got this handled, and we want your experience to be consistent from start to finish.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月27日

Thank you for sharing this with us, C! We’re thrilled to hear the communication, professionalism, and attention to detail from your service professional have made such a positive impact throughout your experience. From the advance arrival updates and discussions about areas of concern to the detailed follow-up reports and photos, it’s wonderful knowing those efforts have helped set us apart for both your primary residence and vacation property. We truly appreciate your continued trust and support. Thank you for being the best part of Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年6月2日

We really appreciate your feedback, Darrin Watkins! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月27日

Hi Luis,

Thanks for taking the time to share this, and I’m really sorry to hear you were dissatisfied with the service. I understand your concern about the visit feeling rushed and that key areas around the home weren’t properly addressed, especially with ongoing spider web issues.

That’s not the standard we aim for at Aptive. We’d like the chance to review your service details and make sure this is properly handled and corrected. Please reach out to socialmedia@goaptive.com directly so we can take a closer look and help make this right. At Aptive, we’ve got this handled, and we want your home to receive the thorough service you expect from us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月20日

Hi Srinivas,

Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear you had a good experience and that our service was prompt, with your service professional taking the time to discuss specific concerns and address your needs. That kind of communication and attentiveness is exactly what we aim for on every visit.

At Aptive, we’re here to make sure your pest protection is fully handled so you can feel confident your home is cared for with consistency and attention. We truly appreciate you choosing Aptive!

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月20日

Thank you for bringing this to our attention, Leon. We understand how difficult it can be to plan around treatments when the arrival window feels too broad or unclear. We also appreciate you pointing out the confusion regarding interior treatments and when those services are performed.

If you’d like to discuss your scheduling preferences or review the details of your service plan, please contact socialmedia@goaptive.com with your service address, and our team will be happy to assist further. We're here to help handle any concerns you may have!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月19日

Hi Dorothy,

Thank you for taking the time to share this, and I’m really sorry to hear you’re still dealing with cobwebs and ongoing concerns in your yard. That’s understandably frustrating, especially after you took the time to walk your service professional through the issue during the visit.

We also hear you clearly on communication and access. Having locked gates and needing advance notice is important, and we want to make sure your preferences are properly documented so we can coordinate visits in a way that works for you. We also understand your request for phone-only contact via your landline, and we’d want to make sure that’s correctly noted for future scheduling and notifications.

At Aptive, we’ve got this handled, and that includes stepping in when results or communication aren’t where they should be. We’d like the opportunity to review your account, look at what treatment was completed, and make sure we address the ongoing issues you’re seeing with a more effective plan. Please reach out to socialmedia@goaptive.com so we can take care of this properly and work toward a better outcome for your home.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月18日

Thanks for taking a moment to share this with us, Kevin! We're so glad to hear the service was reliable and that everything was completed exactly as promised and on schedule. Our team takes pride in being consistent, dependable, and following through on commitments, and we're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月19日

Hi Victor,

Thank you for taking the time to share this. We’re glad to hear your service professional did a good job addressing the issues at your home. At Aptive, our goal is always to make sure concerns are taken care of thoroughly and efficiently so you can feel confident in the results.

We appreciate you choosing Aptive and trusting us with your pest control needs. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with reliable service moving forward.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月19日

Hi Margie,

Thank you for sharing this feedback. We’re glad to hear our team was able to respond quickly to your black widow concern and that you’ve consistently found our service professionals polite and your regular service experience great. At Aptive, we know how important it is to feel like urgent pest issues are addressed promptly, while also maintaining dependable routine service.

We also hear your concern about past wait times for addressing problems. That’s not the level of responsiveness we aim for, and we appreciate you bringing it to our attention so we can continue improving how we prioritize these situations.

At Aptive, we’ve got this handled, and that includes stepping in to make sure both routine service and urgent concerns are taken care of with the urgency and care they deserve.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月13日

It’s great to hear the service was handled in a professional way and that everything met your expectations, Abraham! We truly appreciate you sharing your feedback, and we’re grateful you’ve chosen Aptive to handle your pest control needs.

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月12日

Hi Farzana,

Thank you so much for the kind words and for recommending Aptive! We’re thrilled to hear you had an amazing experience working with our team.

Delivering reliable, friendly service that makes things easy for our customers is exactly what we aim for, and it’s great to know that came through for you. At Aptive, we work hard to keep everything handled so you can feel confident your home is being well cared for.

We truly appreciate your support and look forward to continuing to serve you!

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月11日

Hi there,

We really appreciate you taking a moment to recognize Jackson and share this! It’s always great to hear when an Aptive service professional is making a strong impression out in the field, especially with consistent, quality service in Greensboro, NC.

We’ll be sure to pass your feedback along to Jackson. At Aptive, we take pride in making sure your pest concerns are handled with care and attention to detail, and it’s great to see that coming through in your experience. Thanks again for choosing Aptive and being part of our community!

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月11日

Hi Vicki,

We really appreciate you taking a moment to share this! It’s great to hear your Aptive service professional brought a positive attitude and was very polite during the visit.

At Aptive, we believe a great experience starts with respect and professionalism, and we work hard to make sure every home is handled with care from the moment we arrive to the moment we leave. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月11日

Hi Jim,

Thank you for taking the time to share this, we really appreciate it.

We’re glad to hear your Aptive service visit was on time and delivered in a way that aligned with your previously set guidelines. That kind of consistency and preparation is exactly what our team aims to bring to every home we serve.

We appreciate you trusting Aptive with your property. We’ve got this handled, and we’re here whenever you need us.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月8日

We appreciate your feedback, Vito! We’re so glad our service professional did a great job and provided such thorough service for your home. Attention to detail really matters, and it’s great to know that came through for you. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月7日

Thank you for taking the time to share your experience with us, Robert! It's great to hear that our team was able to provide you with the detailed explanations and answers you needed. Our team does everything they can to ensure that every customer feels informed and valued, and it’s wonderful to know that our team’s kindness and consideration made a positive impact on your experience. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月7日

We appreciate you taking a moment to share this, Kathy! It’s good to hear the team has been kind and respectful during the visit, and we’re sorry to hear you’re still noticing ants inside your home.

Ant activity can sometimes take additional time and follow-up to fully manage, depending on nesting locations and environmental conditions. If you’d like, our team can take another look at the situation and focus on the areas where you’re still seeing activity to help address it further.

Don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address and any details regarding where you're seeing the ants. We'd be happy to handle this for you!

-Alexis, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月7日

Hi Jay,

Thank you for reaching out and bringing this to our attention. We understand how concerning a wasp nest can be, especially when it needs immediate attention.

At Aptive, situations like this are exactly what we’re here for, and we want to make sure it’s handled quickly and safely. Please contact us directly at socialmedia@goaptive.com as soon as possible so we can prioritize your service and get a service professional out to take care of it. We’ve got it handled, and we’re ready to help.

-Jasmine, Aptive Care Team

Aptive Pest Control - Wilmington (Sales) からの回答

2026年5月6日

This is great to hear! We're so glad you've noticed improvements and that you're seeing fewer pests around your home. Our goal is to help you achieve results as soon as possible, and it's wonderful to know that you've been satisfied with how our team handles your service. Thanks for trusting Aptive to help protect your home from unwanted pests!

-Alexis, Aptive Care Team