Aquability レビュー 

Excellent customer service from first contact until completion of shower installation.
Very friendly company

Disgusted at poor service. My parents are disabled and urgently needed a walk in shower and new bathroom fitted. This company came to us on recommendation from an elderly charity. Have called 5 times and left messages over 6 days for someone to contact us and either visit or get a quote. Called again today and spoke to a call taker, who promised a call back this evening……. So, what a surprise when no-one called back. Steer clear of this Company, if they can’t return a phone call, they’ll clearly not be able to provide you with an honest, reliable or competent service. Be warned!

Efficient, imaginative. Great staff, who made the whole experience pain free.
We have ended up with a lovely bath, and a bathroom that looks designed and immaculate
I cannot thank you enough.
Money well spent

Great experience, very helpful and made sure it was an overall great job. From the initial phone enquiry I made to the completed project. We had walk in shower, washbasin and new toilet in cabinets. I was advised it would take 2 days. The two fitters had it all done in one day. No mess at all, so pleased. Excellent couldn’t praise them enough. The rubbish outside was removed within 48 hours. Highly recommend.

We have given 1 star as there is no where we can put NO stars !!! Steer clear of this company if u dont want to be ripped off .. we had to have them back SIX times due to leaks .. yessss six!!!! The last time they were supposed to be removing it & refunding our money but surprisingly (NOT) the bloke had no knowledge of this & as we were sick of the inconvenience & mess we let him have another go at fixing it .. very luckily for THEM not us, he managed to stop the leak. Think they had part shares in a sealant company as ours seems to be made of it!! They were supposed to be refunding us also for the shower as they used our shower & not 1 of theirs but that didn't happen either..
totally wrecked our floor in bathroom with the leaks & also kitchen ceiling .. then another surprise (NOT) they wanted us to claim off OUR house insurance!! It made us both ill with the worry & we washed our hands of them in the end and had to fork out to fix it ourselves .. absolutely disgusting service from start to finish, kept getting passed from one person to another & no one knew what the other had said .. we weren't even going to bother with a review but then someone we knew had plans to use them so we felt we had a duty to let people know how bad this company treats disabled people 🤬🤬🤬

Thank you for the wonderful service I had with my shower from placing the order to the excellent fitter Stacy who installed it.

Both my mum and myself both had walking showers,mums was fitted couple of weeks before mine, we both had Scott who did a great job at fitting the showers, Scott never stopped from arrival to going home, my mum had a complete bathroom completed in 2 days, I had only the shower completed in 1 day,the old ones was fetch the next day,we're very pleased with our product, can't fault them,

Cross

Verified Reviewer
“It is our pleasure to write this review following the successful installation of our new walk in shower from Aquability. Absolutely superb from start to finish and a first class product. Replacing the bath at home is a big decision but increasing immobility forced the issue. Enquiries locally proved inconclusive but so glad we followed up an advert and contacted this firm. The outlay was well worth it. Right from first telephone contact to completion it was perfect. The office staff replied promptly and within days the local representative Paul Inglis attended and carried out a detailed survey with professional advice and costing. Having paid the initial deposit the required parts and fittings arrived on time and were placed in garage storage. The two fitters Danny and Ethan arrived as arranged and within the day fitted the walk in shower to perfection including plumbing, electrical requirements and the unit itself. Their many years of experience were obvious and the installation was completed to the highest standard. All care was taken with carpets and access route and after clearing up no mess was present whatsoever. Within minutes of departure a crew arrived to remove all traces of the former bath and waste leaving the site completely clear. Yes we daresay shopping around at home may have proved a little less costly but it would never surely have been carried out as good as that provided by Aquability. We can in confidence recommend this company and its product to any of you thinking of installing this shower product. *****

Top class, fitter excellent. Well pleased with result

From the salesman's visit, through the delivery of the bath, and then the big day of the actual installation, everything was excellent.
The fitters did a great job, enjoyed their mugs of tea, broke for lunch, and were finished by mid-afternoon. They cleared up spotlessly, explained all the workings to me, and went away leaving me feeling highly satisfied. I enjoyed christening it after the 24-hour wait, and my infirm wife, the real reason for our having the bath, will be using it in the next couple of days, with the assistance of our lovely neighbour and me.
Thank you for a brilliant job well done.

Went really well from start to finish! Everyone was helpful and efficient; perhaps slightly pressurised by the first agent (Alan?) to sign up on the day he visited, but I'd already decided anyway. A couple of phone calls over the next few weeks kept me in touch, and Jason and Gary delivered all the parts 2 days before installation. Scott and Ben did a first class installation job, and cleared up really well. All the rubbish was taken away after the weekend. Thanks to all of you, a great job with minimum hassle.

I am writing to thank you so much for the installation of my Easy Access shower. From the initial Survey when everything was clearly explained, all the items were delivered in advance so that the fitter could begin work straight away. I was extremely impressed with the professional service of the Fitter and Electrician who were both very pleasant and worked extremely hard. I couldn't believe that the whole installation was so quiet and everywhere was left spotless. I wouldn't hesitate to recommend Aquability to my family and friends. Miss D Stower

The whole process was really great from the initial survey to the removal of the old bath and installation of the new shower cubicle. It was just a shame that the installation fitter didn't complete the making good work outside after he had to drill a new hole through the wall for the new shower waste pipe. I completed the making good cementing works outside as I was concerned about water getting into my property due to the recent bad weather. I'm really happy with the overall job though as it's really helped with my wife's mobility issues.

Great workmanship. The shower they have have fitted is perfect! The gentleman who fitted the shower was clean, thorough & very efficient. Couldn’t have asked for a better job.
Cleaned thoroughly after the job & left the bathroom spotless.

A week ago, 2 great lads from Aquability removed our bath and fitted a walk in shower unit in our bathroom. What a fantastic job they did in just under 7 hours, completely transforming the bathroom.
Did not think it was possible in so short a time.
The two lads were very pleasant, respectful, very efficient and worked hard.
The whole unit looks wonderful, works well and we are both thoroughly pleased that we chose Aquability to do this job. Would highly recommend them.

Workmen arrived at eight am carried out work swiftly and professionally cleaned up after themselves,two nice and polite lads scott and Ben, recommend aquability to anyone .

they came early worked hard done a very good job and we would recommend them to other people

Simon who was our installer was absolutely wonderful and even though he found several problems he managed to put them right without complaining. The bath and shower looks fantastic I our bathroom Nd it was wonderful to have a lovely jacuzzi bath at last.

From the point at which I contacted Aquability to enquire about having a shower installed at my home through to the actual installation I was impressed by the way in which I have been kept informed every step of the way.

When the components of the shower were delivered prior to installation I felt that the delivery team were highly professional and showed great respect for my home, ensuring that the components would not interfere with my wife and I’s day-to-day living prior to installation.

On the day when the shower was installed the fitter, Stacey, arrived early i.e. at 8 am and worked through until 7.30 pm with an extremely high level of professionalism.

Again, he kept us fully informed of each step of the process, ensuring that the shower fitted our needs. It was obvious from the outset that he set himself very high standards of workmanship and took immense pride in his work. In addition, he showed immense respect for our home and was at pains to ensure that he tidied everything away and vacuumed the bathroom floor, stairs and hallway prior to him leaving at the conclusion of the installation. In summation, I would have no hesitation in thoroughly recommending Aquability.

Work took a extra day because of rotten floor boards that had to be removed and replaced, this was done very professionally and with care so that the end result was a shower unit that was perfect.