Aquability レビュヌ 

385
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Everything, under Aquability's control, went according to plan. Workmanship was good. We are pleased with the result. The only hassle was with the contractor ('Clearabee') they use, to clear up t... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Everything about the experience was full marks. From the first meeting to explore the possibilities to the fitting of the shower. Parts delivery was quick and efficient and fitting the shower took l... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Both the man who came to see us originally was very pleasant and ‘definitely knew everything about the product’ that we purchased. The man who did the fitting was also very pleasant and very hardworki... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We were very impressed with every member of staff including the sales representative, delivery team and installer. They were courteous, helpful and extremely conscientious. All work was carried out... もっず芋る

䌁業が回答したした

䌁業情報


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

385件のレビュヌ

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4.7

すべおのレビュヌ

(385)

過去12か月のレビュヌ数: 123ä»¶

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5぀星のうち5の評䟡

it all started with a brochure!

Sent for a brochure, booked an appointment for a gentlemen to come round and view our bathroom, (he was not pushy) but we agreed he left with half the account.. second gentleman came round to make sure the measurements were fine and we were happy. Aqua ability phoned me with a date for delivery so Tuesday they’re delivered, Wednesday a great guy called Mark fitted it on his own
 and on Thursday they contracted a company to take everything away. Excellent service from start to finish would definitely recommend this company..

2025幎5月21日
Aquability ロゎ

Aquability からの回答

Dear Anne-Marie
Thank you so much for this fantastic review. It's great to hear that you were happy with the whole team and the service throughout. We're delighted to have been able to assist you with your bathing needs and truly appreciate your recommendation and support.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Instalation

Instalation was amazing .could not believe how fast and well installed. The fitters were very polite .

2025幎5月20日
Aquability ロゎ

Aquability からの回答

Dear Peter
Thank you so much for taking the time to review our company and for the wonderful feedback which we have passed on to Chris and the installation team.
We hope you continue to enjoy all of the benefits of your new Low Access Shower Module for many years to come. Thank you for choosing Aquability and for recommending us. We really appreciate it!
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

New Walk In Shower

Highly recommend Aquability. The guys removed a bath and fitted a walk in shower and all done in one day.
They were so quick and so clean and tidy and . All in all an excellent job. Very pleased

2025幎5月13日
Aquability ロゎ

Aquability からの回答

Dear Jacqueline
Thank you very much for the wonderful 5-star review! We're so pleased you appreciated the one-day install and that you were happy with Chris and the fitting team. We're also delighted that you are happy with the new shower module and are here to help if we can be of any further assistance. Thank you for your support.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

First class service from beginning to


First class service from beginning to end.
Many thanks.

2025幎5月7日
Aquability ロゎ

Aquability からの回答

Dear Mrs Charlesworth
Thank you so much for the wonderful feedback. We're delighted to hear that you're happy with the new AquaShower and the service you received. Thank you for your choosing Aquability and for recommending us to others.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Aquability shower

Great experience from start to finish. The company really understood my needs. Everything happened as they described and I am really happy with my shower.

2025幎5月16日
Aquability ロゎ

Aquability からの回答

Dear Janet
Thank you for your 5-star review of Aquability! It's fantastic to hear that you had a positive experience from start to finish and that we understood your needs. We're so pleased you're happy with your new shower and thank you for your support.
Kind regards
The Aquability Customer Service Team

5぀星のうち4の評䟡

Excellent

Excellent! Love the shower looks great too ,done in one day good worker left every thing tidy and clean .would have given 5 stars but have to replace 4 tiles and a bit of skirting board I have spare tiles so will have to get some one to finish off however I would highly recomend .

2025幎5月13日
Aquability ロゎ

Aquability からの回答

Dear Carole
Thank you so much for the wonderful review! We're delighted that you love the new shower but apologise for not completing the tiling on the day of installation. We hope that you are pleased with the final finish, now that we have returned and fitted the spare tiles, and thank you for kindly recommending us.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Looks good and works

Looks good and works. The fitter tidied up well.

2025幎5月7日
Aquability ロゎ

Aquability からの回答

Hi Frank
Thank you for your custom and for taking the time to review our company. We're so pleased to hear that you are happy with your new Low Access Shower Module and bathroom suite. It's also great to know that our fitter left your home clean and tidy. Thank you again for the wonderful feedback.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Aquability have lived up to their promise

I must say Aquability have lived up to their promise. I am so pleased with my new walk-in shower and so glad to be independent again. Mark their installer, was absolutely amazing and made it all look so easy. I also thought the 3 team approach Aquability have adopted; delivery, instal and collection teams worked really well. Thanks again guys and I would happily recommend you.

2025幎4月10日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Kieron
Thank you so much for this wonderful feedback which we will pass on to Mark and all involved. We're so pleased to hear that you are happy with the new walk-in shower. It was a pleasure to assist you with your showering needs and we truly appreciate your support.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

excellent service and quality.

Very pleased with the walk in shower.

2025幎3月19日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Paul
Thank you so much for choosing Aquability and recommending us! It's great to know that you're happy with the walk-in shower.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

EXCELLENT WORKMANSHIP

Couldn't have gone any better from the Sales Rep visit to the installation of walk in shower (removal of bath), new toilet, sink and electric shower. Simon the rep explained arrival of goods, installation and payment information very well and my husband and I did not feel 'pressured' to buy. We are so pleased that we did buy as it was completed ahead of quoted time, everything delivered on a Monday, Danny, Ethan and Leyton the electrician arrived early Wednesday morning (date at our request) and didn't stop working all day until installation completed. Minimum fuss, just got on with the job and arranged same day pick up for the rubbish. All staff extremely polite, well mannered and explained the workings before they left. Everything was tidied up after the installation with one of the guys hoovering the staircase even though worksheets had covered the carpet whilst they were up and down the stairs. A job well done and I wouldn't hesitate to recommend this firm. Thank you - Mr & Mrs Carver Nottingham

2025幎3月26日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Dear Mr and Mrs Carver,
Thank you so much for your wonderful review. We're delighted to hear that the entire process went smoothly and that you're happy with the new shower and the service you received. It's also great to know that our sales advisor and installation team made a positive impression and that the work was completed on time and your property left clean and tidy. We really appreciate your recommendation. Thank you so much for choosing Aquability and for taking the time to share your positive experience.
Kind regards,
The Aquability Customer Service Team

5぀星のうち5の評䟡

A bit of independence given back

We found Aquability extremely efficient throughout the whole process of installing my lovely Easy Access shower. The equipment was delivered a few days before installation but we were notified of this beforehand. Installation day arrived and as promised Mark was at our home at 8am ready to start work. He worked relentless and certainly went the extra mile to make us happy 😊. We love our new shower and it's great being able to shower safely. We found the whole process with Aquability faultless from beginning to end and would certainly recommend the company to anyone searching for the right place to make what is a major decision to get the job done quickly and efficiently. Showering has now become a pleasurable experience again, thanks to Aquability.

2025幎3月25日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Dear Patricia
Thank you so much for this fantastic review! We're so pleased to hear that you love the new Easy Access shower module and that you are enjoying showering again, in safety.
It's also wonderful to hear that our installer, Mark made such a good impression and that the entire process was quick and efficient. We will be sure to pass on your gratitude to everyone involved.
Thank you again for choosing Aquability and for recommending us to others. We really appreciate your support.
Kind regards,
The Aquability Customer Service Team

5぀星のうち5の評䟡

Very good experience thus far

Very good experience thus far. Fitters top class with good explanations and completed everything to leave the bathroom looking good.

2025幎3月21日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Brian
Thank you so much for the five star rating. We're pleased to hear that the bathroom looks good and that our fitters were top class. We appreciate your support.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

The whole experience from the original
contact has been has been

The whole experience from the original rep's visit to delivery and installation has been first class. I ordered the Ultimate Walk-in Shower Bath with the Hi-lift seat. This was delivered very quickly, sooner than had been expected. Mike the fitter, arrived before it, very professional in all he had to do. He worked solidly from 8.30 am to 4.30 pm, some of the fitting was quite complicated. He carefully explained all the workings and made sure I understood them. He also arranged for collection of all the old fittings and the packaging from the new items. This has been carried out within 24 hours! I am delighted with the whole experience and am so enjoying being able to bathe safely again.

2025幎3月24日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Judith
Thank you so much for the wonderful feedback. It's fantastic to hear that you are enjoying being able to bathe safely again with the Ultimate Walk-In Shower Bath and that you were delighted with the whole experience. Your satisfaction is so important to us. Thank you again for your kind comments.
Warm regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Top Quality Job.

Top Quality Job.
Simon the fitter was extremely professional and thorough throughout. He went the extra mile to replace old wiring with new for the power shower. He also made the boxed off areas as attractive as possible to give the walk in shower a really lovely overall look - even sections that would only be visible from outside the upstairs window. Excellent job.
Phil, the electrical sign off chap, was also on time and thorough and kept me informed during his visit.
All very clean and tidy and I am truly grateful for the quality job. Thanks.

2025幎3月20日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi David
Thank you so much for sharing your experience. It's fantastic to hear that everything went smoothly and that our fitter, Simon went the extra mile for you and did an excellent job. Thank you for the recommendation and for choosing Aquability for your showering needs.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Very happy with product and service

Our easy access shower is very practical and looks good too. The installer was very helpful and friendly and took time to explain what he was doing. He made sure the seat height and grab rail position suited us. The job was all done in a day and left clean and tidy. Very happy with the product and the service

2025幎3月14日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Kevin
Thank you for taking the time to leave us a review and for the wonderful five star rating! It's lovely to hear that you are very happy with your new shower module and that our fitter, Stacey, was friendly and helpful. We really appreciate your support.
Kind regards
The Aquability Customer Service Team.

5぀星のうち1の評䟡

Utter disgraceful company

The shower leaked when they came to fix the leak left white silicon all over the silver chrome had to replace the the whole front panel. When they replaced the panel there was a chip on the side panel we were told that the door originally had been put more forward to cover the chip also there was a manufacturering fault.
This unit and the company is a total disgrace. Be very careful about getting them to any thing.

2025幎3月12日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Dear Janet
We understand that there is a cosmetic fault with your new "Comfort" shower and that you would like to avoid the upheaval of having a replacement part fitted, if possible. We are extremely sorry that the fault was not discovered during quality control and for the upset this has understandably caused you. As discussed, we are liaising with the manufacturer about how we can remedy this cosmetic defect on-site, with the minimum of fuss. Please be assured that our Management team will be in touch, in the very near future, with an alternative plan to resolve this issue, as promised.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Following two falls of my wife at home

Following two falls at home, leading to a two-week stay in Hospital, back in November 2023. After many blood tests, scans, and x-rays, she was discharged with a meds change. But her balance and mobility did not improve over time, and so I voiced my concerns to her GP along with my suspicions of Parkinson's. The GP requested I bring my wife in for examination. He quickly agreed with me and referred her to the Neurology Dept where she was entered onto a waiting list and their acknowledgment letter offered the option that if I was concerned my wife's condition was worsening, I could request her GP's referral to be expedited which I did. Thankfully the GP followed that through resulting in an earlier consultation that led to a diagnosis of Parkinson's. Then we went into overdrive. Our present home was unsuitable for a Parkinson's sufferer so it was put on the market. That market was fairly dormant and viewings were few with no interest, so we decided, with my wife's safety being paramount, we would set out to make our home as safe as possible for my wife until we could move. Cornwall Social Service's agreed and arranged the installation of a stairlift, but no funds were available for a bathroom conversion. We bit the bullet and arranged the Aquability conversion. It has made a massive difference to the quality of life for Penny even though we intend to relocate. It is expensive and we are unlikely to recoup any of the expense when we eventually sell but Penny's safety will always be uppermost with me. There comes a time when saving funds and spending savings may play and when it comes to health it still remains up to you. We made our choice. The Aquability installation has continued to give us peace of mind until we move. My wife is happy to use it, and that eases my anxiety somewhat.

2025幎1月11日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Michael
Thank you so much for the wonderful five star review! We understand how distressing slips and falls can be and how difficult it often is to arrange a house move quickly. We're so pleased we were able to help you make the alterations to your current property that have provided you with peace of mind and made a real difference to your wife's quality of life. Thank you for taking the time to provide us with such valuable feedback and for choosing Aquability.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Diligent Installation and Warranty

Diligent installation with warranty, satisfied customer.

2025幎3月3日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Dear Stephen,
Thank you so much for updating your review. We're so pleased that we were able to resolve the issues raised to your satisfaction and really appreciate you taking the time to provide feedback and work with us to reach an amicable resolution. It's great to hear that you are now happy.
Thanks again,
The Aquability Customer Service Team

5぀星のうち3の評䟡

I had a few problems with this company

I had a few problems with the installation. The original installation had to be amended as they had not sent the correct material - it was too small and the "infill" at the back had to be redone. The fitter fitted the power for the control but I didn't know they were going to have to run a spur from the spare room and drill holes in the wall. It had to be amended as he had attached it to an ordinary three pin plug instead of a dedicated socket. The seat wasn't right as we couldn't lie down in the bath due to a gap. Now about 10 months on I find that it only has a one year warranty! I asked about the door before and I am sure was told it would last a lifetime. This probably happened because my husband had dementia and I was stressed looking after him. I have been told I need to spend £325 for 2 year cover for parts and labour as it's £99 an hour excluding parts. I am not happy.

2025幎3月1日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Dear Mrs Williams
Thank you for your review and for the considered feedback you kindly provided with regard to our product and service.
We apologise for the delay in completing remedial work and for any misunderstanding that may have occurred regarding our standard warranty.
We hope we have now been able to reassure you about the durability of our bath and seal and look forward to visiting you in the near future and to resolving any outstanding issues to your satisfaction.
Kind regards
The Aquability Customer Service Team

5぀星のうち5の評䟡

Thanks to the team from Simon/Paul and


Thanks to the team from Simon/Paul and the fitters with my needs they did a very efficient job and left everything nice and clean all the waste was cleared the same day the fitters hoovered up after finish good job thankyou also lady on phone who helped with my queries thanks
Mr Jacques

2025幎2月17日
自発的なレビュヌ
Aquability ロゎ

Aquability からの回答

Hi Anthony
Thank you for the wonderful feedback which we have passed on to our installation team. It's great to hear that you're happy with the new shower. Your recommendation means a lot to us.
Kind regards
The Aquability Customer Service Team

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