AQUAMANIA レビュー 

Do not buy from this Store unless you can see a sign or are told that you cannot return goods unless you are exchanging like for like, if you you don’t have this information first ,you will be charged 20% for a restocking fee which we only saw on the receipt after it was pointed out to us when we returned a Pump. So instead of getting our £49.99 back we got £39.99 . Obviously it is too late once you have purchased as
that was the first time we actually saw the terms and conditions and truly does anyone these days look around to look for a sign.it’s the only store I have been in with these terms and I’m 78.

Shrimp arrived dead and dying absolutely disgraceful. Stay well clear, we will never buy from there again a total waste of money these shrimp should never have been sent out.

I am Digital Marketer

Great experience all around, well worth a visit. Come to the shop as there are friendly and knowledgeable staff and all around great hospitality as soon as you enter.
Thanks Aquamania

Beyond stressed out at this place. Sold me a tank far too small for my snake and wouldn't let me return it or swap it. The tank was £200. It didn't have all the items in it which it was suppose too.
No help and no support from the shop. Just 200 down and a stressed snake.

Avoid Avoid
Wish i had read this before I got Frozen food by post!! Awful packaging, all arrived defrosted in a lump at the bottom of the bags. Again as I have seen on here Manager email very rude and apparently I can still use it with the help of a Hammer!!! Well fit for purpose !!!! And Royal mails fault ,so not our problem !!!! Avoid

Hi recently visit Aquamania. We were served by Amber as we were unsure which tropical fish to mix in with our others. She was really helpful and patient. She talked through managed the tank and what foods were best. Excellent service thanks Amber 😊

Avoid this store.
Ordered online but poorly packaged live food split inside, squashed & disgusting.
Also very old live food as all were dead & smelt awful.
Had to open paypal dispute after phoning 3 times & being ignored.
Idiot only refunded 1 item via PayPal and not the whole amount owed and now I can't dispute it!
Managers very rude, abusive & knows some fowl colourful language.
Avoid this company.

I ordered 5 bags of daphnia that are supposed to contain about 100 individuals in each. They came quickly but contained only 10 daphnia in total. They did contain a similar number of other invertebrates. I have complained by email twice but still no response 2 weeks later. Perhaps they will respond to this?

Purchased river shrimp and daphnia. All arrived alive and well-packaged. Fast delivery. Fair prices. Couldn't ask for more.

I had ordered 6 bags of baby brine shrimp last week. They were posted on the 18th but after waiting around 4 days there was no sign of them. I contacted the company and they replied quickly apologised and said they would get in contact with royal mail.

Turns our royal mail had lost the package. They then told me they would send me more the next day first class. This package arrived just fine the next day.

The guy looking after the fish knows his stuff. Advised us on what to get for our new small tank and didn't try to oversell.

This place is grubby. The fish tanks were dirty. Within the first 5 minutes we saw 4 dead fish. I just got an instant feeling of unhappiness for the poor fish and animals they have there, you can just tell they aren’t being looked after as well as they should be. The place needs a good tidy up. I seriously hope this shop is regularly assessed by the relevant animal welfare people. Won’t be visiting again.

It was my first time visiting the aquarium as I was dropping a family member off at the hospital for the day and wanted to have a look at the local fish shops. I was disappointed in the overall state of the shop. It looked quite neglected and run down. It seemed like at one time it was a great place but hadn’t kept up with the upkeep of the place in recent years. There were two staff members in a shop that needed at least four or five. They had many fish but few cichlid fish that I have interest in. I saw a display tank and It had two adult mbuma cichlids. I asked how much they were if they was for sale. The staff didn’t know and had to call someone on the phone. They said £20 for the two fish that was left. So I said I’d take them. The young girl working there did a good job catching them. But put them in a massive sack of water that I could hardly carry. I paid and went to the car. As we got round the corner I stopped to check the fish and half the water had leaked out the bag.I had to rush back to the fish shop and asked them to re-bag the fish. I got them home eventually and put them in the tank. I noticed one didn’t seem too good. It had scales missing and seemed ill. Less than 24hours later one of them are dead at bottom of my tank and I now think that they may of knew something was up and kept quiet selling them me cheap to get rid of them as usually one of these fish alone is at least £30 to £40 each. It’s a shame because with the right people this could be a brilliant shop.

If I can give these a 0 I would I bought live baby brine shrimp off them and payed postage they arrived next day and was dead I emailed them with no response so took it to PayPal and they won't get my money back please stay away from this place scammers at the best

Bought two rabbits from here in Nov 2020, sadly despite spending hundreds on vets and medication one sadly passed away, vet seems to think inbreeding which is very common in pet store animals, either adopt or buy from a reputable breeder and not a pet shop who only cares about pounds in his pockets.

listen to the other MANY reviews here with the same experiences! Avoid avoid avoid. live food deliveries arrive mostly dead, leaking, unhealthy and even after many telephone calls and verbal assurances that they would take care of it - dead silence, no refunds, no communication, no replacement.
I'd received one great delivery, so when the second arrived 80% dead, I assumed it was a fluke and even while waiting for the company to respond, ordered again... again everything arrived dead and already rotting! must have been dead when they mailed it. Total shysters.

Awful I placed my first order with them the box arrived in a Royal Mail plastic bag because the live food was packed poorly and had burst in transit and leaked everywhere. Emailed as soon as it happened with pictures and they didn’t respond no one even apologised let alone sent replacements never again will I buy from them. Avoid bad customer service well in fact none in my case and poor quality live food well smashed to pieces in my case.

Ordered two packs of live bloodworms on Jan 14th - dispatched 20th, arrived dead. Upon opening to confirm, the pack smelt foul - no reviving with a little warmth! No use as our Newts will not accept dead worms, either hand fed or released into the tank. Disappointed.

Follow up for refund resulted in an email asking not to review and to supply photos of dead worms. Would not accept my word!

Ordered live boodworms and daphnia, arrived two days after (ordered 5pm Thursday, arrived Saturday). In good condition and fair price. Happy with the purchase.