Arc Comms レビュー 

115
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve been with ARC for many years now and have received excellent service from Steve Hardy. Simple process to change phones/contracts with all the fine details explained before agreement. I would hav... もっと見る

企業が回答しました

5つ星のうち5の評価

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... もっと見る

企業が回答しました

5つ星のうち5の評価

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... もっと見る

企業が回答しました

5つ星のうち5の評価

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. K... もっと見る

企業が回答しました


連絡先

4.7

優良

TrustScore 5段階評価の4.5

115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(115)

過去12か月のレビュー数: 8件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Complete satisfaction

I have dealt with Steve at arc mobiles twice over the past couple of weeks in respect to mobile phones for our business.
I can not praise him and the team at arc mobiles enough for their professionalism, customer care and commitment to customer satisfaction.
I feel confident in the service they offer and knowledge of the market.
I would highly recommend Arc to anyone.
Many thanks to all

2021年10月19日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear John,
Thank you for leaving us such a lovely review! We are really pleased that you have been happy with our service and thank you for sharing your experience. If you need any more assistance please don't hesitate to call!

5つ星のうち5の評価

Arc is extremely reliable

Steve at Arc is extremely reliable, helpful and knowledgeable. He has managed my mobile account for several years and it is always a pleasure and very beneficial to hear from him..... I even give him an exact time to reach me during ac busy week and he gets it spot on!
Many thanks Arc from a happy customer, highly recommend

2021年10月18日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you for the review of our service. We strive to give customers an experience beyond their expectations and we are elated to hear that Steve has been a fantastic resource for you. He will be absolutely delighted to read your review. Many thanks for sharing, and thanks for continuing to use Arc

5つ星のうち5の評価

Such an amazing service

Such an amazing service, so friendly and helpful. I now save so much money on my business phones and have upgraded all my phones with ease, I would recommend Arc mobiles to anyone with a business.
They are very polite and have been a massive help. Thankyou Arc mobiles !

2021年9月28日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you very much for the 5 star review! Really pleased that we have been able to help you!

5つ星のうち5の評価

ARC are a great company

ARC are a great company, they're brilliant at what they do. Friendly staff, precise and efficient in all that they do. Would highly recommend them!

2021年7月22日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Chloe, many thanks for your lovely review! Thank you for sharing!

5つ星のうち5の評価

Have been with Arc for a number of…

Have been with Arc for a number of years now with Steve H as our Account Manager. Steve is always really friendly, helpful and offers us a great deal. He makes the whole process easy and makes sure we upgrade so that we have the best options for our requirements. Definitely deserves 5 stars.

2021年7月14日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Karen, Thank you for your review!
We are delighted that you have been happy with the service! Thank your for sharing your experience with others!

5つ星のうち5の評価

Great company to deal with

I have been with ARC for many years and always had contact with Steve. He knows my name and details, in particular what type of phone contract I like and always manages to get me a great deal. It is so refreshing to have Steve to deal with, he is polite and very helpful. This company meets all my expectations and Steve is a great asset to ARC. Dare I say, if it was not for Steve making the whole process of getting a new phone and contract so simple, then I may not have stayed with ARC and looked at other providers. So, thanks Steve,it is a pleasure to speak to you. I know my mobile needs are in safe hands.

2021年7月10日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Mrs Costigane,
What a wonderful review of Steve's customer service! We are absolutely delighted that you have had such a fabulous service from Arc. Steve will be over the moon reading this! It feels great giving good service when you get lovely reviews in return! Many thanks for sharing!

5つ星のうち5の評価

Great company!!

Great company, very helpful and trustworthy! Would highly recommend 👍🏼

2021年7月8日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Harjot, Many thanks for your lovely review! From all at Arc!

5つ星のうち5の評価

Massive Thankyou Steve!

I really have to write this review to say a massive thankyou to Steve Hardy at Arc. He has gone over and above the level of customer care you would ever expect from anyone! He helped me though a dispute with another company, which was completely my error of judgement, but Steve has supported me throughout.
Needless to say I will stay with Arc forever now! I really can't praise him enough, thanks again Steve, you are a star!!

2021年7月5日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Debby,
Thank you very much for your kind review. Really pleased that we were able to help you with your dispute and get everything fixed for you!!
PS - Steve will love reading this!! Thanks again!
Arc Mobiles

5つ星のうち5の評価

Great Experience!

Had a great experience with Arc, very trustworthy company who looked after me and helped reduce my monthly phone bills significantly very swiftly and easily, would recommend to anyone!

2021年6月2日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Hi Ed, thanks for the lovely review! Really glad we've been able to help you!!

5つ星のうち5の評価

Excellent and helpful service!!

We have used Steve at Arc for several years, looking after our 4 business phones. We always get a great service and superb communication from him.
Unfortunately my husband was "cold called" from another company, who moved 2 lines to them. They made false promises, of refunding a "buy out" which to this date are still unpaid to us leaving us £183 out of pocket!!!

I contacted Steve who swiftly help us sort out the issues, moving the 2 lines back to EE and Arc!! I have now firmly told my husband not to listen to other companies "selling skills" as they are misleading people!
Thank you to Steve for helping us with sorting this out!! Would fully recommend using Steve and Arc! Wont use anyone else!!*****

2020年12月17日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Sarah, Welcome back to Arc!! And thank you for taking your time to give us a review! I don't think it would be right to say that we are glad you had a bad experience elsewhere, so I will just say that we are really happy that we have you back!! If you ever need any customer service, assistance or advice, please don't hesitate to give the customer service team a call! Steve will be delighted to get a mention, thank you for endorsing his service! Wishing you a merry Christmas and wishing you great prospects and promise for your business in the new year!

5つ星のうち5の評価

Steve at Arc Mobiles is fantastic

Steve at Arc Mobiles is fantastic! I have used him for several upgrades now and he is always helpful and gives me advice on the best deal for me and my other two phones in my business account. Would highly recommend!

2020年12月14日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Joy, Thank you for leaving a review of our service. We are so pleased that you have been happy with Steve and that he has been looking after you. If you ever have any queries no matter how big or small, please don't hesitate to call us. We wish you a merry Christmas and look forward to giving you great service in the new year!

5つ星のうち5の評価

I would recommend Arc Mobiles to anyone

Steve at Arc Mobiles has been absolutely brilliant!! I’ve used them for about 3 years now and I completely rely on them to inform me when I’m up for renewal and know they will always get me the very best deal whether that’s a new phone and upgrade or to save money on my bill. Would recommend to anyone.

2020年12月14日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Thank you so much for your kind review. Steve will be delighted to read this. We are so pleased that you have been satisfied with our service year after year. Wishing you a merry Christmas!

5つ星のうち5の評価

Long term customer

A special mention to Steve who has looked after my mobile phones for quite some time. I have dealt with Steve at Arc since 2013 and have complete confidence in what he advises me to do, whether it be upgrading to the latest phones reducing my bill, he has always steered me in the right direction. He is knowledgeable about new phones that are out and gives me the best deals depending on which handsets I choose. The aftercare is always courteous from the customer service staff, and Steve is only a phone call away to deal with anything that comes up at any time (even at weekends if there is a problem with one of our lines. Even Sundays have been no problem). I can honestly say that I have rarely come across a company that can consistently maintain such high standards. I will continue to be a long standing customer of Arc. Please pass on my best regards to Steve who is doing a fantastic job and is someone hardworking who deserves the praise.

2020年11月11日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Mrs Banks,
We are really happy to have you as one of our customers. So pleased that you have been happy with the service from Steve - he will be delighted to read this review! It will make his day! Look forward to continuing to give you great service both now and long into the future. Thank you for this review and thank you for continuing to use Arc.

5つ星のうち5の評価

Extremely Happy

Extremely Happy
Thought moving all my lines to EE was going to be a nightmare so kept putting it off
ARC were recommended to me so i let them know what I wanted and how much I wanted to pay without fuss
Had a callback and everything was sorted no fuss no headaches and cheaper than EE direct who I tried to call but got bored of the music and wait
Well done and thanks to the advisor and girl from admin who were both great

2020年9月19日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Darren,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Just received all my phones as promised

Just received all my phones as promised
Steve and Lee were both great in organising new tariffs which saved us over €100 plus per month
And new phones to boot
Thanks guys

2020年9月18日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Helen,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Arc have been great for my business

Arc have been great for my business. If you are looking for a provider please give Arc a try. In my experience they deliver on all of their promises.

2020年9月15日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Sally,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Arc have a great attitude and care for…

Arc have a great attitude and care for their customers. Thanks for the great service!

2020年8月19日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Mary,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Arc found me a great deal with EE for…

Arc found me a great deal with EE for my business phones. Thanks all

2020年8月19日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Daniel,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Been with Arc for 6 years for our…

Been with Arc for 6 years for our business mobiles on O2 and the price and service has always been excellent

2020年8月18日
自発的なレビュー
Arc Comms ロゴ

Arc Comms からの回答

Dear Michael,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

5つ星のうち5の評価

Excellent service

Excellent service, fast response and always great advice. Highly recommended.

2020年7月20日
Arc Comms ロゴ

Arc Comms からの回答

Dear Mark,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報