ARC Consultants Ltd レビュー 

171
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

10/10. Looked online for top rated surveyors in the area and came across ARC. Thanks to Nahida for taking my initial enquiry and a huge thanks to Alaur for all the help you've given us. Will defini... もっと見る

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5つ星のうち5の評価

Me and my partner were recommended Alaur by some friends and couldn’t be happier. He made the process so easy for us and explained everything thoroughly in a way we could understand as first time buye... もっと見る

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5つ星のうち5の評価

Alaur was great to work with on the survey for my property. He was extremely detailed and thorough and his expertise is clear to see. His communication was excellent and has made the process of home b... もっと見る

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5つ星のうち5の評価

Alaur is very professional and thorough, he took the time to explained the process and survey in detail on the phone and gave some very useful advise tailored to my individual needs. I would highly re... もっと見る

企業が回答しました

企業情報

  1. 建築コンサルタント
  2. ・
  3. 公認測量士
  4. 測量技師
  5. 土地家屋調査士

当該企業による記述

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


連絡先

4.9

優良

TrustScore 5段階評価の5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(171)

過去12か月のレビュー数: 128件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing service

I was squeezed in for the survey on a weekend, which they don’t usually work.

After the survey I had a phone call the same day with a detailed explanation of the priorities I needed to look at upon moving in.

I would definitely recommend this to anyone needing a survey.

2026年8月17日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for taking the time to leave your review, it really does mean a lot to us

We wish you all the best going forward, and thank you for your recommendation

5つ星のうち5の評価

We've used ARC twice, and would certainly use again

We've used Alaur at ARC a couple of times now for home surveys (level 1 and level 2), and both reports have been very thorough. Communication throughout has been top quality, and the turnaround time from visiting the property to having the report in the inbox is amazing (within 2 working days on both instances). All-round excellent service for a competitive price. We would have no hesitation on using again.

2026年7月9日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for your kind review, it really means a lot that you used us and also came back to use us for a second time. We're glad to hear you've been happy with the service on both occasions.

Thank you again for your continued trust and support, we really appreciate the recommendation and would be more than happy to help again in the future.

5つ星のうち5の評価

Superb experience!

Superb experience!
First class advice, professional and with big integrity I would not hesitate to recommend wholeheartedly!

2026年8月14日
自発的なレビュー
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for such a kind review, it really means a lot.

We're really glad to hear that you found the advice helpful and our approach as honest. Your comments about integrity are especially appreciated, as that's something we take great pride in.

Thanks again for your support, and we're always here if you ever need any help in the future

5つ星のうち5の評価

Great quick responsive business

Great quick responsive business, arranged a level 2 survey as soon as possible and have a call to talk through the report immediately afterward. Full report followed by email that afternoon. Can’t think of how service could have been improved

2026年8月8日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the review, we're really pleased to hear you found the service to your satisfaction.

Thank you again for your kind words and recommendation, it means a lot to us

All the best

5つ星のうち5の評価

Amazing

I gave Alaur a call in regards to a property survey, and to my surprise after calling approx 10 surveyors, Alaur gave me all the answers I needed. After 45minutes on the phone I in fact didn’t go through with a survey as we both came to the conclusion that it wasn’t the necessary step. He gave genuine advice from a position of care rather than a sale. Exactly the type of surveyor you want, genuine, transparent and simply goes above and beyond. We may not have done business on this transaction but through such a service and good character, you’ve guaranteed all future business going to you.

2026年8月3日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for taking the time to leave your review, it genuinely means a lot especially as there was no transaction at play here.

We're really glad we could help and provide the guidance you needed, as our priority is always to give honest advice and help people make informed decisions, regardless of whether that leads to a booking.

Your kind words about our approach and integrity are hugely appreciated. Thank you for your trust and support, and I look forward to helping you with any future property purchases. All the very best

5つ星のうち5の評価

Highly recommended!

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that surveyors do your homebuyers report and leave you to it. But Alaur was on hand to answer all our questions very promptly and explain things in a way we just understood straight away. His advice overall was so helpful so it aided us in understanding whether the property we were buying was right for us or not. really happy with his service and knowledge!

2026年7月31日
自発的なレビュー
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for your kind words, we're really glad you felt supported throughout the process.

Keeping clients informed and being available to answer questions is a big part of how we work, so it's great to hear that made a difference.

Thank you again for your kind words and recommendation, it really does mean a lot to us. Wishing you all the best with your move, and we're always here if you need any advice in the future

5つ星のうち5の評価

Arc Consultant Ltd Review

A very professional and friendly service. As a first time buyer I had many questions, all were answered very much in layman's terms making it easy to understand. As well as a call to clarify finding, a thorough and in depth report was received within 24 hours of the survey having been completed. Would 100% recommend Arc Consultants Ltd services

2026年7月22日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the review, we're really glad we could help make the process a little easier especially as a first time buyer. We're pleased the follow up call and detailed report helped you.

Thank you again for your recommendation, it really means a lot, and we wish you all the best with your new home

5つ星のうち5の評価

A fantastic approach to helping customers

Alaur’s approach to home surveys is refreshing, as he doesn’t just send the survey report for the customer to digest and do their best to understand. He also calls with a personal run through of his key findings. This really helps the customer understand any risks and also what might need more urgent action on completion of the house purchase.
He’s really knowledgeable and friendly with it. I’d absolutely recommend his services.

2026年6月23日
自発的なレビュー
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the review, we're really pleased you found our approach and the report helpful.

We're glad the call helped and thank you again for your kind words and recommendation, it really means an awful lot to us.

All the best

5つ星のうち5の評価

Alaur is a consummate professional

Alaur is a consummate professional. Took his time to provide great advice with no obligation, and recommended the right service for the requirement rather than trying to oversell. Highly recommended and would not hesitate to use again.

2026年7月20日
自発的なレビュー
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you for your kind words.

We believe in giving honest advice and recommending the right solution, and we're happy you found the guidance helpful.

We really appreciate your recommendation, thank you again

5つ星のうち5の評価

Alaur is honestly brilliant

Alaur is honestly brilliant; friendly, extremely knowledgeable and keeps you well updated. The handover call to talk through the report is incredibly helpful, and not a service I've personally experienced before. I can't recommend enough!

2026年7月23日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the lovely review, we're really glad you found the process straightforward and well supported throughout. The call is something we feel is really important, so it's great to hear you found it helpful and valuable.

We really appreciate your kind words and recommendation, and thanks again for choosing us. If you ever need any advice in the future, we're always happy to help

5つ星のうち5の評価

A very professional

A very professional, friendly and efficient service. Highly recommend and will use them again.

2026年7月13日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for taking the time to leave your review, and we really appreciate the recommendation.

We wish you all the very best in your new home

5つ星のうち5の評価

I recently used ARC Consultants for a…

I recently used ARC Consultants for a Level 2 Homebuyer Survey and was extremely impressed with the service. The report was detailed, thorough, and clearly explained, with photos and practical recommendations that helped me understand the property’s condition.Communication from Alaur was excellent throughout professional, prompt, and reassuring. He took the time to explain key findings and made sure I understood the implications before moving forward.I would highly recommend ARC Consultants to anyone looking for a reliable, knowledgeable and genuinely supportive surveying service.

2026年7月17日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the review, we're really pleased to hear you found the survey to your satisfaction. Our aim is to always provide practical and transparent advice that helps clients understand in a simple way. We're glad the communication and follow-up discussions were helpful too.

Thank you for your kind words and recommendation, it genuinely means a lot to us, and we're always here if you need any further advice in the future.

5つ星のうち5の評価

I was very pleased with the HomeBuyer…

I was very pleased with the HomeBuyer Report carried out by Alaur Choudhury. The report was thorough, clear, and easy to understand, highlighting the key issues without unnecessary jargon. Alaur was professional, efficient, and responsive to my questions, giving me confidence in my property purchase. I would happily recommend his services.

2026年7月13日
自発的なレビュー
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for taking the time to leave your review, with your kind words about the service and communication, and we really appreciate the recommendation.

We wish you all the very best in your new home

5つ星のうち5の評価

Friendly and honest service!

Alaur was extremely helpful and friendly right from the first enquiry.
He kept me up to date with all stages of the survey, including calling me on the day to run through some key points.
The detailed report was issued the next day and Alaur is on hand to answer any further questions.
Would recommend!

2026年7月15日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thanks so much for the review, we're really glad you found the process straightforward and helpful.

Thanks again for your recommendation, it really does means a lot to us, and we're always here if you have any questions in the future

5つ星のうち5の評価

Level 2 Survey for House Purchase

The experience from ARC Consultants Ltd was easy and seamless from first contact. Both Nahida and Alaur were immediately responsive to messages and emails. Survey was completed and Alaur took the time to call and explain the main points. Full survey arrived via email 24 hours later. Brilliant service, friendly and approachable - Would definitely recommend if you are looking for a surveyor.

2026年7月13日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you so much for the review, we're really pleased to hear you were happy with the whole process.

We always aim to keep communication clear and responsive, so it's great to know that came across to you.

Thank you again for your kind words and recommendation, it really does mean a lot to us, and we're always here if you need anything in the future.

All the best

5つ星のうち5の評価

Fast, thorough, transparent service

TLDR: hire this man!

We initially reached out to Alaur to request a quote for a survey on a property with a history of subsidence. He called us on the same day of our enquiry (a Sunday afternoon) to tell us *not* to hire him. He thought the property was no good and wanted to notify us before we spent money on a survey for a property that would only disappoint us - saved us a lot of money, time, and hassle.

Someone who calls you on their day off to tell you not to give them money is someone I trust to do a proper job, so when we found another property, we instructed Alaur without a second thought.

He provided a fast, thorough, and transparent service. He called us upon delivery of the report to talk us through his findings in detail, and offered to have further conversations if we had any questions on any of the details in the report.

I cannot recommend Arc Consultants enough, brilliant service.

2026年7月7日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you for this review, we appreciate you taking the time to do this.

Providing honest, independent advice is important to us, so we're glad that our initial guidance helped save you time and money. It was a pleasure assisting you with your eventual purchase, and we're pleased you found the survey and follow-up support valuable.

Thank you for choosing us, and we wish you all the very best in your new home.

5つ星のうち5の評価

ARC responded promptly to my enquiry…

ARC responded promptly to my enquiry for assistance with a building survey for an insurance claim that has been dragging on. Before committing to a professional service contract they discussed the next steps I should take and highlighted the shortfalls and responsibilities of the insurance company. This provided reassurance to me and the advice has enabled me to get the insurance company to progress matters. I have been quoted for the survey if it is needed in the future.
Great service.

2026年7月13日
ARC Consultants Ltd ロゴ

ARC Consultants Ltd からの回答

Thank you for your kind review.

We're pleased that our initial advice helped you gain some traction with your insurance claim. Wishing you all the best with the continued progress of your claim

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