I ordered a swimsuit and the sizing was off - it did not fit. I did connect with customer service and was offered a credit. I cannot find the website or any outlet to redeem this credit. Each att... もっと見る
Aroabikini
Trustpilot にアクセスしていただき、ありがとうございます。残念ながら、この企業のウェブサイトが閉鎖されたため、こちらにレビューを書くことはできなくなりました。ご質問がありましたら、ご遠慮なくお問い合わせください。
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have always been a one piece swimsuit girl. A little too shy to show too much skin, but the designs on Aroabikini are so fabulous and varied that I have finally bought my first ever, 2 piece suit, b... もっと見る
企業が回答しました
I enjoy the suits that i ordered, although i did have a suit top that did not fit properly, as my top is much smaller than my bottom. Ordering the 2 piece suit as separate pieces could have helped bri... もっと見る
企業が回答しました
I love my bathing suit. The one I purchased is definitely more for sun bathing and barbequing vs. ocean swimming, but its adorable and good quality, and well lined. I'm probably older than the tar... もっと見る
企業が回答しました
Marketing director
So nice bikini and the quality is great. Would really recommend Aroabikini 👏🤩
2019年6月13日
自発的なレビュー
Aroabikini からの回答
Hi Caroline, thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great. It feels great to hear that from our customer. We hope the bikinis will meet your expectations. Again, thank you very much!
Staff are responsive and helpful
Staff are responsive and helpful. Ordering process was easy and seamless. Lovely diverse and well designed range of products.
2019年6月13日
自発的なレビュー
Aroabikini からの回答
Hi Lisa! Many thanks for your review. Also, thank you for all the compliments you gave from our customer service. We really appreciate it. Also, thank you for the compliment that our products look great. It feels great to hear that from our customer. Have a great day!
Une arnaque totale!
Une arnaque totale!
Commande qui arrive 1 mois « trop » tard (a mon retour de vacances), maillots de qualités médiocres, couleurs non conformes, service client déplorable.
Ça fait deux mois que je bataille pour me faire rembourser 75€.
Pour un retour on vous demande d’abord des photos des maillots puis on vous propose des avoirs et autres supercheries pour vous inciter à passer une nouvelle commande.
Bref à force d’insister, j’ai finalement réussi à obtenir une demande de remboursement mais j’ai dû renvoyer (a mes frais, 15€) les deux maillots immondes reçus avec 1 mois de retard. Résultat j’attends depuis 3 semaine mon remboursement.
Honteux !!!
2019年6月13日
自発的なレビュー
Aroabikini からの回答
Hi there Morgane! We appreciate your honest review and we thank you for this.
We just want to highlight few items regarding your review and also our Return Policies.
1. In our shop Return Policy, it clearly says there that the Return shipping costs are the customer's responsibility.
2. Our Customer Support Team assisted you and provide the the options that are most convenient on your part as our valued customer. Since you've selected the full refund, therefore we will proceed with our Return Procedure.
Moreover, we would like to thank you for your patience and kind understanding regarding this matter. Should you need further assistance, please feel free to contact our Customer Support Team and we will be glad to assist you right away. Thank you and have a wonderful day.
easy to order and excited for my…
easy to order and excited for my package to come in
2019年6月12日
自発的なレビュー
Aroabikini からの回答
Hi Anna, we are really thank you for the great feedback you have given to us. We aim to provide the best service for every customer. Also, looking forward to receiving your order from us. Have a great one :)
Lucky Find!
I have always been a one piece swimsuit girl. A little too shy to show too much skin, but the designs on Aroabikini are so fabulous and varied that I have finally bought my first ever, 2 piece suit, bikini. Very tempted to buy more but I will see how my first purchase goes. Love the variety to suit the different body types, styles; ranging from sexy, sporty to sexy yet conservative, and it's easy to enough to go through all the different styles on the webpage. The size guide chart is a definitely a bonus for ladies with a curvy body like me. Likewise for all the promo codes for a cheaper purchase and free shipping.
2019年6月12日
自発的なレビュー
Aroabikini からの回答
Hi Dhasshaini! Thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great and thank you for all the compliments you gave from your purchase experience to our customer service. It feels great to hear that from our customer. Again, thank you very much!
Seams coming undone after 2 wears...
I finally used the 2 Aroabikini.com swimsuits I purchased in Feb for another vacation (it ended up arriving a month after purchase). The suits are very cute but after just two wears the seams are coming undone in multiple places for one of the bottoms. I’ve owned many swimsuits and this has never happened to me. Also the swimsuit was hand washed and hung dry. I only swam in it for 5-10 min, the rest of the time I was wearing it by the pool. The other swimsuit is cute and is fine.
2019年6月9日
自発的なレビュー
Aroabikini からの回答
Hi Jacqueline, we deeply apologize that we didn't reach out your expectation. Also, thank you so much for the review. We will improve our products and also our service. Again, were very sorry.
Aroabikini からの回答
Hi Adriana, It’s great to read your satisfaction and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every customer. Have a great one :)
You have beautiful swimsuits
2019年6月6日
自発的なレビュー
Aroabikini からの回答
Thank you so much for the wonderful feedback from us and we love the fact that you are happy with both our products because one of our main goals is to continue improving and therefore your feedback is much appreciated.
Easy order process once I could find…
Easy order process once I could find the welcome discount code.
2019年6月5日
自発的なレビュー
Aroabikini からの回答
Hi Leslie, thank you for sharing your wonderful shopping experience. Indeed, our procedure for ordering is really easy and user-friendly. Looking forward to your next purchases and have a wonderful day!
Great design great price!;)
Very easy quick check out, great selection and prices and free delivery is a huge plus!
2019年6月4日
自発的なレビュー
Aroabikini からの回答
Hi there! We're happy to know that you liked our shop, procedures and being a satisfied customer. Also, thanks for leaving us a wonderful review! Have a great day and looking forward to your next purchases!
This website is horrible
This website is horrible! started with over billing me upon checkout. I reached out to cs and received partial refund for the overbilling. Once received product which took a while since its from south America, i didn't like the fit and the quality was real low on all items I have ordered.Here comes the fun part...good luck trying to get a refund from them. Many back and forth emails with cs to obtain return atho. Until they finally agreed. I have send out the goods for refund. Goods arrived May 8 - today is June 3rd and still no refund. I keep emailing them and they keep responding refund on the way (paypal takes 14 days) I waited the entire 14 days and still no refund. When emailed again. They responded ... we have a massive amount of orders please stand by. smh! - horrible. Opened dispute with paypal now - avoid buying from them at all costs! DISAPPOINTING
2019年6月3日
自発的なレビュー
Aroabikini からの回答
Hi Jo! We appreciate your honest review and feedback with regards to our shop and to this matter. In relation to this, we want to inform you that we have responded to your email inquiries and with your PayPal case as well.
With this being said, our Customer Support and PayPal team helped and tried to resolve this matter with you by doing a full refund. However, despite all of our responses and helped, you've escalated the Dispute matter into a Claim case with PayPal. Due to these actions, PayPal took over this matter, declined our Refund transaction and all we can do is to wait for their decision.
All of this information and other necessary helped has been shared with you through our email responses to no avail. We felt sorry because we wanted to help you and sort this matter however, PayPal will be the one to decide on this case.
We also sent replies to your email, kindly check and please feel free to let us know. We tried and did our best and we apologize for any inconvenience. Thank you for your time and have a great day.
Love the selection
Love the selection, prices and ease of ordering from Aroabikini...
2019年6月3日
自発的なレビュー
Aroabikini からの回答
Hey there Gayle! Wow, this is very heartwarming! We want to thank you for sharing your shopping experience with our shop and you are right, our items and prices are really great! Plus, our customer support team is also awesome. Thanks for ordering and you have a wonderful day!
Customer service very nice
Customer service very nice. Because it was my first order i received a promotciode. So i could buy my first bikini on a very good price. I
look forward to receive it 💖💖💖
2019年6月1日
自発的なレビュー
Aroabikini からの回答
Hi Sammeke. Thanks for sharing your wonderful experience with our shop and we also cannot wait for you to receive your order. Surely, you will love it! Thanks for ordering and have a great day!
Such adorable swimwear!
Such adorable swimwear!! I ordered the white swim coverup and I can’t wait to get it!!
2019年5月31日
自発的なレビュー
Aroabikini からの回答
Hey Alyssa! We are glad knowing that you liked our swimwears, indeed they are beautiful and the quality is great too! Definitely, you will love your item and please, check your email from time to time for our order and shipment updates. Thanks and looking forward to your next purchases!
Stylish swimwear at reasonable prices
The website is very user friendly and it has free shipping to Hong Kong. There are different styles of swimwear. Most of them look very stylish and chic at reasonable prices.
2019年5月30日
自発的なレビュー
Aroabikini からの回答
Hi Cindy, Many thanks for your review. Also, thank you for all the compliments you gave from your purchase experience to our customer service. We aim to serve our customers well to satisfy them. May you be happy with your order!
I've been searching
I've been searching for stylish bikinis at a great price and the styles, designs, and prices at Aroabikini really caught my eye! I'm excited to receive my first purchase from Aroabikini!
2019年5月26日
自発的なレビュー
Aroabikini からの回答
Hi there, Meg!
We are so glad that you've decided to choose and shop in Aroabikini. We hope you saw the most stylish bikini that will suit you. It really warms our heart knowing that you are excited to receive your first purchase from us. We do hope for your patience, too. Have a perfect day!
Easy to follow ordering process and…ordering
Easy to follow ordering process and instantly received a verification reguarding my order
2019年5月26日
自発的なレビュー
Aroabikini からの回答
Hello, Beverly!
We would like to thank you for your 4-star review. It means so much to us coming from a customer. Don't worry, we will make sure you'll be updated on the status of your order. Keep your line active! Have a nice day!
The website was very easy to navigate…
The website was very easy to navigate and I found that the bikini selection was beautiful and very well presented. I couldn't resist the purchase I made as the item was so gorgeous. Thank you so much and I look forward to receiving my new purchase.
2019年5月24日
自発的なレビュー
Aroabikini からの回答
Hi there! Thank you for the 5-star.
We hope you get your order soon and will be happy for it. May it suit you accordingly and satisfy you. We are glad to know that you found the item of your interest!
I had a very pleasant experience…
I had a very pleasant experience shopping with Aroabikini. All the items were nicely displayed and had detailed description.
I would definitely recommend this site to my girlfriends.
Natalya L.
2019年5月24日
自発的なレビュー
Aroabikini からの回答
Hello, Natalya!
We are glad to hear that you had a pleasant experience shopping in our shop. We love it when a customer appreciates our products and website. It means a lot to us. We hope to hear from you soon! Have a great day!
Product came within a few weeks direct…
Product came within a few weeks direct from a factory in China. There were a few loose strings on the product but it seems to be in decent shape.
2019年5月21日
自発的なレビュー
Aroabikini からの回答
Hi Kahle! We have various warehouses from U.S, Europe, and Asia. We apologize if there was a slight delay with regards to the shipment of your order, sometimes carriers have challenges too which we couldn't foresee. However, we'd like to thank you for sharing your positive experience most especially with the item you received. Please check your inbox as we sent a personal message to you.
Thank you and have a great day!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。