Art Ofレビュー 

662
TrustScore 5段階評価の4

4.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... もっと見る

5つ星のうち1の評価

Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... もっと見る

企業が回答しました

5つ星のうち4の評価

Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... もっと見る

5つ星のうち5の評価

Lovely customer service when I had a query, Couldn't help me enough. Product was a perfect fit and very good quality. Very satisfied. Thank you😊


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4.2

ほぼ満足

TrustScore 5段階評価の4

662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 90%に回答しています

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4.2

すべてのレビュー

(662)

過去12か月のレビュー数: 45

レビューを書く
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5つ星のうち3の評価

Decent products but not great quality…

Decent products but not great quality control or customer service for the price, not sure I'd buy again.

2025年8月2日
自発的なレビュー
Art Of ロゴ

Art Of からの回答

Hi Jack

Thank you for taking the time to leave us a review. We're really sorry to hear that the quality of our products wasn't what you expected and that you've been disappointment with our customer service.

We've had a look through our inbox and it doesn't appear you have contact us via email, but would love the chance to help. If you could email customerservice@art-of.com, we will do our best to assist you.

5つ星のうち3の評価

Prices up by 31% in 1 week

Price gouging company. I ordered something from here last week as a gift, unfortunately it did not fit so not only did I have to pay £4 to return the item. They have essentially upped the price by 31% within a week.

UPDATE - AOF have replied giving me a credit note for the difference which was very kind of them. The products from here are lovely, their exchange process could be better.

2025年8月9日
自発的なレビュー
Art Of ロゴ

Art Of からの回答

Hi Lindsey

Thanks for your feedback. We're really sorry to hear the hoodie didn’t fit and understand how frustrating the return and price difference must have felt.

Just to clarify, the hoodie you bought was on sale for £48.00 and you used a 10% discount to knock it down to £43.20. After the sale ended, prices returned to the usual £60, then increased slightly to £65. This was our first price increase for our hoodies in quite some time and reflects the increased cost of production

We’ve emailed you and issued store credit so you could re-order at the same price you originally paid, which we’re glad to see you’ve used. If there’s anything else we can help with, please email customerservice@art-of-football.com

5つ星のうち5の評価

Fabulous Tee shirt.

Speedy post. Well packaged. Great quality tee shirt and print.

2025年7月25日
Art Of ロゴ

Art Of からの回答

Hi Martina

Thanks so much for your kind words! We're really glad to hear your order arrived quickly and that you're happy with the quality of the tee and print. We truly appreciate your support

5つ星のうち5の評価

You may re-consider if buying from EU * updated

Ordered and paid fortnight ago, and the goods just arrived at the customs.... *updated* despite my worry parcel cleared the customs swiftly and was delivered 2 days after. Changed the rating to 5*. normally it would be 4 because of the delivery time, but the goods made up for it. Overall happy-ish.

2025年7月7日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service from Bailey

I ordered the wrong size for my partner. The customer service of this company, namely Bailey- was exceptional.
I emailed & was responded to immediately.
I followed the instructions & was informed again by email when the shirt was received & asked if I would prefer a store credit or refund. I opted for the credit and this was actioned so quickly with an extra discount code which meant I didn’t need to pay for shipping on my next purchase. What is sometimes a stressful experience (because I’m not made of money) was made so much easier because of Baileys help.

2025年6月18日
自発的なレビュー
5つ星のうち5の評価

Amazing products and customer service

Bought a hoodie for my partner's birthday and was impressed with the quality of the products, but what really surprised me was the quality of customer service. I had originally bought two products but was informed one wouldn't be ready in time due to an influx of orders. They were kind enough to offer me multiple options in receiving the items, and ensured the hoodie that was ready was delivered in time for his birthday. They were so quick to respond, and personally saw to making sure the issue was resolved.

Super grateful and will be buying again! Shout out to Bailley for all their help :)

2025年5月31日
自発的なレビュー
5つ星のうち5の評価

Cannot fault their customer service

Cannot fault their customer service. My parcel went missing, they sorted it asap, posted the same day and managed to repost my item that went out of stock. And the clothes are top quality!

2025年5月20日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

Excellent customer service. So nice to interact with an efficient and helpful human being instead of the irritating bot that some other companies use.

2025年4月16日
自発的なレビュー
5つ星のうち2の評価

Mixed bag…

Quick summary: Certain products are great, but it’s a very mixed bag. Support is difficult to consistently stay in contact with.

Bought a black Craven Cottage hoodie and a bishops park sweatshirt. The sweatshirt is great but the Hoodie has been constantly shedding black fibres all over my t shirts and it’s a nightmare to clean them, even after only an hour of wearing. Support has been fairly unhelpful, often taking over a day to reply to messages and repeating the same instructions that washing the hoodie should fix the issue, which it has not.
I’ll stress that i’ve bought a fabric shaver, multiple lint rollers, and given every chance for the hoodie to lessen in shedding, but it’s been almost a week of attempting to lessen it to no avail. It’s a shame because it’s genuinely really comfy and I love the design.

2025年2月22日
5つ星のうち1の評価

Wrong order and poor resolution

Order a quarter zip and they sent me the wrong team, when I eventually managed to get in touch with them following several calls to their number. They advised I should return the item, I sent the return 2 days later and they then advised that they'd sold out of my size in all my Team's merchandise.

They take 24+ hours to respond via email to complaints and don't answer the phone.

2025年1月20日
自発的なレビュー

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