All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... もっと見る
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Ordered t-shirts in size XXL after referring to their size guide (which states pit to pit measurement of 24.6inch). Items arrived much much larger at 26inch. The company confirmed a manufacturing faul... もっと見る
企業が回答しました
Great products of high quality. Issue with delivery that was promptly resolved by the AoF team and I was very pleased with all my interactions with AoF However, after looking at all the negative... もっと見る
Lovely customer service when I had a query, Couldn't help me enough. Product was a perfect fit and very good quality. Very satisfied. Thank you😊
4.2
ほぼ満足
662件のレビュー
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Amazing!
AOF is a fantastic company. Customer service is incredible. I love the design of the clothes they make. Would highly recommend to any football fan!
2025年1月19日
自発的なレビュー
Newcastle hoodie and jumper
Ordered myself the Newcastle jumper and my partner the Newcastle hoodie, the quality is far better than I expected. Items are extremely comfortable. Will be ordering again.
2024年12月25日
Incorrect order
I sent for a Liverpool T shirt for my husband for Christmas, when he opened it he was very disappointed to find it was a Manchester United one.
I can return it but AoF want £4 for Yodel to collect it.
Why should I pay for their mistake. Nowhere on their web site can I find a customer service contact to speak to or email.
2024年12月10日
自発的なレビュー
Art Of からの回答
Hi Mary, we are really sorry about this mix up. When doing the return if you select incorrect item sent, this will give you a free returns label you wont need to pay for. Our customer service email is customerservice@art-of-football.com if you need any assistance.
The Hoodie Smells Horrible
I purchased a hoody and it smells absolutely horrible, a very strong chemical smell, much stronger than a new clothes smell. You cannot wear without washing, but as a gift I don’t want to wash before giving. I have emailed twice, last time 13th December, but no response. The quality of the fabric isn’t brilliant for the £60 it cost but would overlook if it didn’t smell so bad
2024年12月6日
自発的なレビュー
Ordered a Manchester United t-shirt in…
Well done AOF. Ordered a Manchester United t-shirt in time for Christmas delivery but they sent a Liverpool one. Couldn’t write it! Previously ordered a jumper which came with errors to the stitching. Customer service has been excellent on both occasions though. The second, most recent issue in supply process was highly frustrating and frankly I was close to no longer recommending AOF as I have done so many times in the past. The team pulled it out the bag so close to Christmas though and left me a very happy customer with a gift that will make someones Christmas.
2024年12月17日
自発的なレビュー
Order placed on the 2nd December and no…
Order placed on the 2nd December and no notification when delivery will take place. Customer service provide automated response that ‘due to unprecedented demand’ don’t know when orders can be delivered. If you run an online business prepare for busy periods and manage your store accordingly and do not misled customers by taking payment but then not providing the relevant service….or ability to respond to customer queries
2024年12月12日
自発的なレビュー
Great customer service when it was…
Great customer service when it was needed!
I had an issue with an item from this store but it was resolved within a week and the team couldn’t have been more helpful!
2024年11月20日
自発的なレビュー
You pay twice for postage if you want to return
Purchased £30 T-shirt print dull not what was advertised on Facebook expecting embroidered. Requested refund told id have to pay postage refused and had to chase up why I had only £27 refunded. postage taken not a positive experience.
2024年11月19日
自発的なレビュー
Art Of からの回答
Hi Charlotte. Thank you for taking the time to leave your feedback. We're really sorry that your experience with us didn't meet your expectations.
Our t-shirts are printed to order rather than being embroidered like our hoodies and sweats. We do explain in the description of our tees that they are printed to order using water based inks in our Nottingham studio, and the product image reflects this. However we completely understand how seeing an embroidered item in one of our Facebook ads might have led to some confusion, especially as most of our hoodies and sweats are embroidered
Regarding your return, our Returns and Exchanges page explains that customers are responsible for the return cost unless we have made an error. However we understand that this must have been frustrating for you as the tee you purchased had a printed design. We're truly sorry for the any inconvenience this caused
We value your feedback as it helps us improve both our products and communication. If there's anymore we can do to assist or clarify, please do not hesitate to contact customerservice@art-of-football.com
Excellent delivery service and item…
Excellent delivery service and item just as described.
2024年10月25日
Perfect Support
Unfortunately, my first package didn’t arrive in Austria. However, the support was excellent and made sure I received a quick replacement. The products are also very nice. I can only recommend AOF.
2024年10月15日
自発的なレビュー
Absolute Legends
Amazing product,
Even better customer support
Massive shoutout to Bailley!
2024年10月9日
自発的なレビュー
T-shirts are insane ❤️
2024年9月24日
Got a t-shirt for my bf’s birthday and…
Got a t-shirt for my bf’s birthday and it arrived super quickly! He loved it and says the material is really good and that it feels super comfortable
2024年7月25日
Really good all-round
Great quality and designs. I like the fit of the clothes and customer support is really helpful. I had an issue with the delivery which was another company’s fault and they handled my issue quickly and effectively.
2024年7月25日
自発的なレビュー
Love my purchase!
Love my purchase, such good quality and even better than I expected! Absolutely brilliant company and the best customer service. Highly recommend!!
2024年7月12日
自発的なレビュー
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