Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... もっと見る
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Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... もっと見る
企業が回答しました
I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... もっと見る
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It appears this company is hit and miss . A follow-up review , got my shirts, good quality, took 3 weeks from my order to receive the product , had to pay custom charges (shipped to Canada) , overall... もっと見る
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I ordered 13 hoodies for our family to attend a Football Bowl game. They were terrible quality. The screen printing was dull and some even had a bluish look over the entire logo. I paid more for highe... もっと見る
企業が回答しました
Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.
1607 WEST ORANGE GROVE AVE, UNIT C, 92868, Orange , 米国
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I ordered some items and paid extra to have them here by a certain time and I still haven’t received anything I’ve emailed 5 times with no response I’ve tried calling they are never open the message you get is to text and you still don’t get a response. It’s been 2 weeks and I still haven’t heard anything on the items I ordered. This company is a scam I wouldn’t recommend them to anyone. They need to be put out of business and need to be put in jail for scamming people

Artistshot からの回答
Ordered a sweatshirt. Quality was good but the design was missing a component. I emailed customer service 3 times with no response. This was a present and I’m completely unsatisfied that I cannot get this resolved. I will not order from this company especially when I had other sites I could have ordered from that offered a similar product. Lesson learned, I will be sticking with Etsy from now on.

Artistshot からの回答
I do not know what is going on with this company, but after searching, my order number says "order not found," and I paid. I do not trust it and will be reporting this to my bank as fraudulent.

Artistshot からの回答
Never received the item I ordered and they won’t issue a refund. I’ve reached out several times. No response. The tracking information confirms that the item was returned to the sender- no idea why since I receive packages on a daily basis.

Artistshot からの回答
This online shop needs to be out of business. Same negative reviews here like: no response from their customer service, product took a long time to arrive. I ordered 1st week of November of 2024 and now its almost mid of December. Its frustrating. Don't ever shop on this site. BEWARE!!!

Artistshot からの回答
This is a Bbbbbbbbbaaaaadddddd website!!!!!!Massive scam!Crazy people!!!!!Nothing arrived no customer service whatsoever!!!!!Please don’t order or you’ll loose money

Artistshot からの回答
I ordered a book bag with a red colored and received one with a shade of rust orange. The bookbag is overpriced and the seller falsely advertised the listing. DO NOT BUY FRON THIS COMPANY!! Theres a reson they got so many BAD REVIEWS! 👎👎👎

Artistshot からの回答
A refund was rec'd and I appreciate it !!
I made another purchase, before this transaction
had gone bad and that 2nd purchase was successful.
Artist shot ended up honoring both refund and
purchase in a manner that would endear me to
give them another try in the future
this was my first review ..... it can now be
disregarded 01/21/25
Merchandise ordered and paid for.....tracking number issued (DHL).....not rec'd, not rec'd, not rec'd DHL
no response....Artistshot... no response 2nd and 3rd
inquiries made... no response
request refund...no response
money gone ...merchandise AOL...no response
Artistshot is ghosting me....no response
I no longer even want the merchandise ordered over
a month ago ... no response
I just want my money back and put this miserable
transaction behind me...no response
( not even an auto response....ever )
next stop BBB complaint no response
A refund was rec'd and I appreciate it !!!

Artistshot からの回答
Ordered a hat from Artist Shot. Received in a reasonable time but the print on the hat was incomplete...the "U" in one of the words was only partially printed. Customer service sent me an instruction sheet to return but no return postage. Why should I be required to pay for the return when the item's damage was in the production of the hat? when I tried to call customer service I waited and waited...no answer. Tried again...no answer. Poor quality, terrible customer service, don't stand behind their product. Don't buy from this business. Find what you want elsewhere. Buyer beware!

Artistshot からの回答
As far as I know, the first time (I think), and the last time.
I purchased a Tshirt two weeks ago, along with another one from a separate company. And one that was delivered within half a week. However the one through artishot is not only nowhere to be seen. I have not recipient any correspondence from them. And after writing to them yesterday. I receive a message that the email has failed to go through to their contact email address. And to try again in a couple of days. You pay decent money for the product and shipping. And that is where it has all ended.
I absolutely would not recommend this company. And if you do choose to use them. Then at least the buyer has been made aware.

Artistshot からの回答
Tried to buy a hat and no response to when I will get it delivered! Tried to text and no response! Tried site and it will not allow you to login! Total bs! Never again!

Artistshot からの回答
Only got 1 star cause couldn’t choose zero!! Order a hat for a hockey game and paid highest tier for shipping. Almost 2 weeks later, game came and went and still no hat. Sent an email and was assured would be here on the 11th…11th came and went and no hat. Delivery update has not changed. Guessing I’m not getting the hat but will be canceling payment through bank as now I’m not getting any response and no one answers phones. Horrible company and now I’m seeing I’m not the only one.

Artistshot からの回答
I purchase a polo shirt and I returned according to their policy for a refund (the shirt did not fit). I have not received a refund and it’s been almost 2 months. I emailed Artist Shot 2 weeks ago regarding receiving my refund and have not heard from them.
I purchased an item for a Halloween costume recently. I only ordered it because it said that the item would arrive between October 23 through the 28th. I immediately was charged for the item and received an email with my order number. But that was it. I have checked my order several times and it still says, "Processing." I then decided to cancel the order since I figured it would not arrive on time for Halloween since it hasn't even been shipped yet. I contacted customer service, expecting a response in a timely manner. Nothing. Not even a courtesy email stating that they would contact me shortly regarding my order cancellation. I will never order from them again. Worst online shopping experience I have ever had.

Artistshot からの回答
In December of last year I orders several license custom license plates. When I received them the image was 50% or more missing on each license plate. I called and they had me send them back. It is over 10 months later, more emails and phone calls than I can imagine, and still no refund. They take your money and run. DO NOT ORDER FROM THIS COMPANY OR YOU WILL LOSE YOUR MONEY!!!

Artistshot からの回答
If I could give artistshot 0 stars I would. Ordered a sweatshirt for my boyfriend and they literally did not deliver it to any address. It reached the city, but for some reason even though the address was genuinely quadruple checked, they marked it as invalid and sent it BACK to the place it was made. Basically told me there was nothing I could do and slammed the door In my face. Tried to reach customer service and they told me that they couldn’t resend it because “i took too long”. Still waiting to hear back on if I can get my money back at ALL. Massive scam. Not worth the stress and frustration. Everyone who works there is incompetent.

Artistshot からの回答
Artist Shot LLC at artistshot.com allows artists to list and sell Unauthorized reproductions of counterfeit products with no system in place on their platform, Speaking of a seasoned brand and corporation Savvy Turtle Inc. We get over 100,000 sites like artistshot.com a day who list unauthorized reproductions of counterfeit Savvy Turtle products that we have to send out our 24 hour legal intent notice before taking legal action and notifying the data center where the fraud site is housed. I just finished sending the notice to abuse at artistshot.com and one way or another All of Savvy Turtle Unauthorized reproductions of counterfeit products will be removed from artistshot.com whether they follow our legal notice or we have the data center remove it for them.
Note: To all customers of the world and to our Savvy Turtle fans, Artist Shot is a scam fraud Unauthorized seller of Savvy Turtle Gear. Save your money and buy from our authorized retailers.
Savvy Turtle
09/11/2024
On 09/06/2024 the legal department at Artist Shot LLC, has promptly complied with Savvy Turtle Inc. legal intent notice and no more action at this time is needed. However we are keeping up our real review on Trust Pilot to ensure that we do not have repeat offenders/new offenders from Artist Shot LLC and have a record on file.
Artist Shot LLC Legal Department to Savvy Turtle:
Dear Savvy,
We kindly inform you that we have taken immediate action into this matter and removed the copyrighted/trademarked material from our website and so we have disabled access to such material. In this regard, we would like to emphasize that we respect the intellectual property rights of others and are against of wrong use as well as unauthorized use of copyrighted/trademarked material in our online store. We only welcome true original designers/artists and fight against infringing material on a daily basis by removing such content of which we reasonably notice and verify when it is copyrighted/trademarked or belongs to someone else.
We also hereby inform you that we do not currently have any printed inventory with your client's design(s)/logo(s), because we print as we get orders. Moreover, there are not or were not any orders and sales including the material you have highlighted. As we stated above, we constantly fight against this at all times. Even if there were orders, the designs would be subject to verification before the orders were processed.
It is hereby reminded that we are a third party that is an online marketplace. This material was uploaded by a designer/artist who was trying to make some money out of someone else's artwork. However, please be informed that they always end up suspended from our website.
In the light of above explanations, your client's design(s)/logo(s) has been removed. It should be noted that, if you find any further matter related to your client's design(s)/logo(s) on our website, please do not hesitate to let us know as it would be of great help in our fight against infringing material.
Thank you for reaching out to us and please let us know that you received this email.
We appreciate your help and cooperation on the matter. If you have any questions or concerns, please do not hesitate to contact us.
Best regards,
The Artist Shot Team
Savvy Turtle Inc. Legal Department Reply:
Thank you for your prompt attention to this matter and taking action to protect the Savvy Turtle brand.
No further action is required from our department and this matter is considered closed.
Please note: Consider doing what other third parties online do such as redbubble, amazon, spreadshirt etc. with adding a blocking mechanism in their platform to block all Savvy Turtle listings. as counterfeiters know that they cant sell knock off Savvy Turtle gear without using Savvy Turtle in the title.
Thank you
Gregory Parks
Savvy Turtle Inc.
Legal Department
legal(at)savvyturtle.com

Artistshot からの回答
Twice attempted to place an order and had difficulty both times (ie: the zip code is not a California one. It is!) Second time there was no where to insert my cc info. Zero response from customer service!
So happy that I then read all the reviews as it sounds like the chances of paying for garbage are good 👎

Artistshot からの回答
Package never arrived and the customer service never responded in any way. SCAM!!

Artistshot からの回答
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