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5つ星のうち1の評価

Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... もっと見る

企業が回答しました

5つ星のうち4の評価

I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... もっと見る

企業が回答しました

5つ星のうち3の評価

It appears this company is hit and miss . A follow-up review , got my shirts, good quality, took 3 weeks from my order to receive the product , had to pay custom charges (shipped to Canada) , overall... もっと見る

企業が回答しました

5つ星のうち1の評価

I ordered 13 hoodies for our family to attend a Football Bowl game. They were terrible quality. The screen printing was dull and some even had a bluish look over the entire logo. I paid more for highe... もっと見る

企業が回答しました

企業情報

  1. ショッピング・ファッション

当該企業による記述

Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

353件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(353)

過去12か月のレビュー数: 14件

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5つ星のうち1の評価

Look elsewhere

Look elsewhere. Poor quality and so far no response from their customer service.

2024年8月8日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Mike,

We are very sorry to hear you had a bad experience. Regardless, we appreciate your feedback. Could you tell us what channels have you tried to reach out? Please make sure you are writing to our Customer Service email, otherwise our Team will never receive your messages. If there is anything we can do to make it better, you can consider it done.

Best regards,
Artist Shot LLC.

5つ星のうち2の評価

bad quality control and customer service

bought a Mr Peabody & Sherman t-shirt that was horribly off-centered as far as the image, sent him a picture they said they'd make good on it sent me a shirt that was exactly the same way and then only partially refunded my money because I didn't want to mail both of their crappy t-shirts back to them so they kept the original shipping charges.
will never ever buy anything from them again lousy quality control and basic quality

2024年7月4日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Casey,

We are very sorry to hear that your experience wasn't the best, as it should have been. Too many mistakes were made in its production. We are ashamed we couldn't provide you with the article that you wanted. We'll work harder to lower the amount of mistakes and give our customers a better service in the future so this type of case doesn't happen again...

Best regards,
Artist Shot LLC.

5つ星のうち4の評価

Mudpies and Teeshirts with Jimi

I just received my tee which is good quality and well-executed graphics.
Other reviews advised to order up, one or two sizes. Being a small-medium, I ordered a Women’s XL, figuring it could be taken in if necessary.
I cannot get it past my shoulders!!!!!!! Guess it’ll be one for the trash can; very disappointed!

2024年7月19日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Heather,

It doesn't have to be! Please, contact us quickly so we can set yours for an exchange while there's time. We'd be more than happy to do an exchange of sizes for you. If you really like the logo and the design, the least we can do is guarantee that you can wear the product! Please, reach out to us.

Best regards,
Artist Shot LLC.

5つ星のうち2の評価

Product crushed in shipping due to poor package

Ordered a baby onesie and a large paper gift bag. They packaged the paper gift bag in plastic mailer with NO firm insert- so the paper bag (which is part of the baby shower gift) was totally crumbled and crushed. I can't use it as a gift.

2024年7月3日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Denise,

That's horrible. If your bag was delivered in a poor state, we are obligated to issue a refund for it. For any item that gets damaged during shipment. Contact our Customer Service so we can help you further.

Best regards,
Artist Shot LLC.

5つ星のうち1の評価

HORRIBLE product AND customer service

This company is a joke. I ordered a t-shirt that came with the image so pixelated it was obviously expanded 150000x more than could have been properly.

I emailed the company for a refund with photo evidence of how bad the product was. They agreed that it was as bad as could be, but said they wouldn't refund me until I went to the post office and mailed the product back to them. I told them I didn't trust their company and wouldn't put myself deeper in a financial hole with them. I'm just going to call my card company for a chargeback.

2024年6月12日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello!

Thank you for taking the time to place a review! We're sorry about this matter. All designs shown on our website belong to different artists in the market, they're independent and we respect their artwork. I hope the matter got solved positively through the means you suggested.

Have a nice day!

5つ星のうち1の評価

Horrible customer service

Horrible customer service. The absolute worst. purchased a couple of DTF transfer decals that were $1.43 each. One of them was unusable. They refused to send me a new different decal that was usable.
Poor customer service over a $1.43 Caution before you buy..they will not provide you a exchange or refund for any products they send you that are defective.
Unhappy Customer!

2024年6月11日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello!

Thank you for taking the time to place a review. Could you reach out to us about the matter? I believe it is possible to give you a replacement for your DTF Transfer, including a list of instructions on how to apply them properly!

Have a great day!

5つ星のうち1の評価

Artistshot is a scam

Artistshot is a scam. I ordered a red onesie for my son with cheezits logo on it. Instead they sent me a red onesie with an offensive image on it. They would never reply to any of my emails. Do NOT use this company!!!

2024年3月25日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello!

Thank you for taking the time to place a review! That shouldn't have happened, your order must have gotten mixed up with another, which is completely our mistake. In these cases, we provide replacements. Please, reach out by call if possible and we'll make it for you.

Have a nice day.

5つ星のうち1の評価

ZERO STARS

ZERO STARS! ORDERED A COLLEGE FRATERNITY BACKPACK GOT A FAKE TRACKING NUMBER FROM "DHL" SCAMMERS!!!! I'M FILING A FRAUD REPORT WITH MY BANK AND REQUESTING MY MONEY BACK. WITH WHEN I TRY TO CONTACT THE COMPANY VIA EMAIL PROVIDED ON "SHIPPING" EMAIL.... THE EMAIL BOUNCES BACK FRAUD FRAUD FRAUD FRAUD!

2024年6月3日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello!

Thank you for taking the time to place a review! We take matters like these very thoroughly, and non-working DHL links should be reported to us, so that we can create a replacement order for the customer. We don't want our customers to be unsatisfied or not receive their orders at all. If you notice something like this, please inform us! We'll continue to work to provide a better service.

Have a nice day!

5つ星のうち5の評価

I ordered one with a personalized…

I ordered one with a personalized design, and the result was fantastic. The hat itself is of great quality, made with durable fabric that feels like it’s built to last. The adjustable strap at the back is smooth and easy to use, ensuring a perfect fit for any head size. As for the design, it was printed with incredible precision and vivid colors that haven’t faded a bit, even after several outings in the sun. The attention to detail in the printing process is evident, making my custom design come to life exactly how I imagined it. Customer service was also top-notch, with the ArtistShot team providing excellent communication and fast shipping. This hat has become a staple in my wardrobe, blending style and personal expression perfectly. I’m thoroughly impressed and would recommend ArtistShot to anyone looking for high-quality, customizable hats

2024年5月16日
自発的なレビュー
5つ星のうち1の評価

Unusable Tee Shirt

I recent bought a tee shirt from Artistshot. The delivery was prompt, but the shirt was extremely oversized. I tried washing twice to shrink it, but it was still way too big. After washing twice I couldn’t return it so I’ll donate it and never again use this vendor. A warning to all that my Artistshot shirt was an inferior product. Also, They didn’t reply to my message of complaint.

2024年5月10日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Thomas, we're very sorry to hear that. If there's a size issue, we assist our customers so that they can be able to change them for one that suits them better. We still hope you found the item you were looking for, if not with us.

5つ星のうち1の評価

Horrible service

Horrible service. Do not order. They take your money and do not provide anything in return. Stay far far away.

2024年5月9日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Justin, we're sorry for the experience you had. We checked the status of your order and the shipping company wasn't able to deliver it, so it got returned. Please, talk to us again so we can attempt another delivery!

5つ星のうち5の評価

I have bought from them once before and…

I have bought from them once before and I got my order! We loved it! No issues what so ever. It's been a year and I am going to order again. My order has been placed and I'll come back and let you know.
Follow up: I received my order! Every thing looks great except the size. I ordered a 3T for my son and it's so SO small. More like a18- 24 month. If this is the case and they run so small, I'll need a 5T! I am going to see if I can do an exchange- we will see how that pans out. Update a few days later I recived my exchange. Only down side is you have to pay for shipping to return. Then they send your exchange back to you on their shipping dime.Toddler sizing runs small. Their 5T is more Mike a 3-4T. It's perfect. Just size up!

2024年4月28日
自発的なレビュー
5つ星のうち1の評価

ArtistShot scammed me...they never sent…

ArtistShot scammed me...they never sent me my order #0000518566 dated 14th Mar even though they have charged me for it and they never response to any of my attempts to get an explanation from them.It is hopeless to try to get in touch with them,Whatever you do, do not buy anything from them.

2024年4月22日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Ronald, we checked the status of your package and it appears you received it! I am very sorry for the delay, international orders do take some time to arrive. We'll provide better service for our customers in the future.

5つ星のうち1の評価

Couldn't execute

I was so excited to get my product, but when I did the placement was TERRIBLE and even though I went through customer service, they sent me back the same hoodie, not fixing or following any instructions....in the meantime, I paid for shipping 3 separate times!

2024年4月16日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Krista, that's very unfortunate! I apologize for your experience, we will continue to improve our communication and printing techniques to be able to provide better products.

5つ星のうち1の評価

I ordered an Mis Amigos hat and paid…

I ordered an Mis Amigos hat and paid for express shipping (which was at much as the hat). Not only did they process it as standard shipping but they sent me the completely wrong hat. Completely unprofessional and a waste of time and money. It took three days for them to respond to my email and then they expected me to pay for shipping when it was their mistake.

2024年4月8日
自発的なレビュー
Artistshot ロゴ

Artistshot からの回答

Hello Emily, I am sorry for the wrong turn of events. Could you give us information regarding this so we can send you a replacement? (If we haven't yet)

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