Exceptionally, poor customer service with a mat that was misized for the artwork. The system had generated a recommended size, which is followed, after uploading an image. turned out that it was an ei... もっと見る
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If you are looking for a frame and thinking of ordering from Art to Frames beware that you will face adversity and financial hardship if you need to return the product back for either something they m... もっと見る
My first experience with Art to Frames was perfect. The website was easy to use. For an oddball sized image, I had to do some precise calculating to get the reveal correct with the image. Very hel... もっと見る
Frame arrived in excellent condition---good packing. Frame quality was as expected--good/decent perhaps not great, but completely acceptable. Low glare plexiglass works well. Size is perfect. Onl... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
連絡先
5th Avenue 770, 11232, 米国
- arttoframe.com
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Frame
The frames are always perfect and really great quality, I would definitely recommend them.
I honestly wasn't sure how our order was going to go
I honestly wasn't sure how our order was going to go. I saw their website and it felt a little clunky and their prices seemed maybe a little too good to be true. Boy was I pleasantly surprised. When I got the frames, they came unharmed and very well packaged. My wife and I were very impressed with the quality for the price. Thanks for the great experience!
Finding exactly what I want is easy and…
Finding exactly what I want is easy and shipping is fast, considering it's a very specific order. Will be ordering again, since I tend to get fixated on specific features.
Unique Frame Sizes!
I needed a really unique frame size for a poster and ArtToFrames had it! Not only that, it was at an affordable price and shipping didn’t cost an arm and a leg considering the size and weight of the frame. It looks amazing! Would 100% buy frames here again in the future.
Beautiful pink frame!
Great experience all around! My custom frame arrived quickly and it was perfect. I am an artist and needed specific dimensions/style to work with my large prints. I was able to design a mauve/pink frame and it is beautiful! I will be ordering again for sure!
Good prices, great quality, and dependable customer support
Pricing is really reasonable, and quality is very good. My order arrived really quickly, though one frame was damaged from shipping. The customer service agent I spoke with about the damaged item was so helpful and kind and offered multiple options to resolve the issue- which I really appreciated. Would absolutely recommend ArttoFrames to others!
I will purchase from Art to Frames again.
Art To Frames was my first online frame purchase. After a hiatus, I began drawing wildlife again. I needed frames for my drawings and stumbled on Art to Frames. I was drawn to their many options and precise sizing. My first order was just beautiful and made my drawing pop. I ordered another frame for another drawing and was equally pleased with the item. For health reasons I have not completed another drawing, but when I do it will have an Art to Frames frame!
I will purchase frames from Art to Frames again!
Art To Frames was my first online frame purchase. After a hiatus, I began drawing wildlife again. I needed frames for my drawings and stumbled on Art to Frames. I was drawn to their many options and precise sizing. My first order was just beautiful and made my drawing pop. I ordered another frame for another drawing and was equally pleased with the item. For health reasons I have not completed another drawing, but when I do it will have an Art to Frames frame!
They ridiculously overcharged for cheap Chinese products
They ridiculously overcharge for this product. I paid close to $80 for a frame and picked one of their standard sizes. I went with the cheaper options (acrylic not glass, the wood didn't have an option). It's a total piece of garbage for the price. You're better off ordering from amazon if it's simple. They don't attach the required parts to hang the frame and the screws they provided were longer than the frame is thick and would have ruined the product. It's just this quality was the quality of a cheap $20 frame from china. Not 4x the price. If you have nice artwork take it to a professional and spend the money to have it done right. If you are just looking for a cheap frame you will get one from them but it will be way overpriced
Wrong item and they charging restocking fees, and no solution to the problem
I had ordered a frame for a certificate and they sent me the piece of cardboard that goes inside for the frame for the price of $30 including $15 delivery.
When we call to have the matter solve, they only wants to return $5. back. Their customer service is the worst. I will never buy anything from them again.
Poor Quality, Poor Customer Service
I was excited to order a frame from Arttoframes but once I received it, it was terrible quality - the wood was cracking and the frame itself was nothing like what was shown on the site. The video shows a frame that works, however, I received a box with a sealed back that you can't add photos into.
I paid $70 for shipping to Canada and they said they wouldn't pay for shipping back and didn't take any responsibility for sending the wrong item.
It was awful (non-existent) customer service. They inserted a print into the frame that looked like it was done on a cheap homemade printer. I am a professional photographer that has worked with many printing companies and framing businesses and this is by far the worst.
Wonderful frame options at a reasonable price
I have bought three frames from arttoframe.com and I can't say enough good things about the experience. Each piece was different, and I used the chat to sort out what my best options were. The frames and the glass arrived quickly, and each was spot on and exactly what I'd expected. I have told all of my friends about this company. Prices are reasonable and the frame options are good.
The poorest quality frame I ever…
The poorest quality frame I ever purchased for my art. The frame came unfinished-only the front came satined in a color that wasn't the same as that which appeared on the website. The wood used for the frame appeared to be four leftover pieces from another job. The back of the frame was left unstained, with several different dirt stains and what appeared to be water stains. I have photos if anyone is interested.
Amazing quality
We were simply amazed at the quality level arttoframes delivered.
The photo quality was perfect...the matting was perfect as well as the frame joints. It's not easy to do gallery level work, but they sure did.
I'm so relieved to have found THE place to get my projects done. Fast service and great pricing.
Thanks so much Arttoframes!
This company is the BEST
This company is the BEST. I ordered a frame on 9/29, it arrived on 10/1. Most importantly, it's perfect. The fit is exact, color and design are even better than picture.
There are a good number of frames to…
There are a good number of frames to choose from but they take sooo long to get to me. Unfortunately, I have to go back to my former art framer for custom frames. One, which I didn’t realize until after checkout (my fault) was scheduled for up to 30 days!! What frame takes a month?
Oh, they also sell through Amazon so that is why everything takes so long. Direct buy customer are apparently second rate.
Ordered three frames totaling $265 only…
Ordered three frames totaling $265 only to have two shipped with plexi glass instead of non reflective glass, and the one frame that did have glass was cut incorrectly plus had a chip in one corner. Attempted to chat online but no person picked up so I submitted an online request for someone to contact me back. Still nobody has reached out after five days. I called again this morning but got a voice-mail.
My frame arrived damaged
My frame arrived; damaged, cheep like balsa wood, wafer thin layer of paint, no refund on return shipping. Cost less to get repaired than shipping. My daughter was a gallery curator. She said, " item is cheep , poorest of quality" She advised to always check with her if ordering a like item." She said, "You were ripped off. Do not use this company." I agree. As a 76 yrs old this bad experience was not a healthy experience.
Shoddy construction Terrible customer service
I have nothing good to say about my experience with them. One frame was made to. The wrong specs and both looked like they were put together by 5 year olds. Customer service said I must have given them the wrong information. These are as far from Custom frames as you will ever get. Buster Beware
Such a kind team at ArtToFrames!
I have been ordering frames from ArtToFrames for a while and I just love how easy it is to get exactly what I want to help my apartment feel like my unique home. ArtToFrames customer service was on top of it when I recently had my most recent order which was quite expensive go missing. It wasn’t ArtToFrames’ fault but I was so thankful with how kind they were in helping me get a replacement. Looking forward to continuing to add to my collection of custom frames as I continue to travel and take more pictures to display.
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