ASAP 24/7 Plumbers レビュー 

Total rip off stay away at any price.

These guys are rip off merchants. The pricing structure is unclear until the plumber is in your house, at which point they say it's £259 per hour.

After being assured a part could be sourced in 15 mins, he came back 90 minutes later, stinking of cigarettes. I was of course charged for this time, £50 for a plastic button and then an additional 20% admin fee.

Avoid at all costs - absolute bandits.

I called this company and they sent out an egineer. I was quoted £49 for the call out on the phone. When they arrived they sent me an email stating that it would be £249 per hour. At this point they were in my home and I had made arrangements for someone to be there. They didn't fix the fault I have to get an electrician out to fix it and it would have ran into thousands. Final bill was £441 for checking the problem.

Called for a PRV replacement on a hot water cylinder. Engineer quoted £269/hr and estimated 2 hours. The job took 2 hours and 6 minutes, they charged for 3 full hours. That’s an extra £269 for 6 minutes, thanks to a "per hour or part of an hour" clause buried in their T&Cs.

On top of that, a 15% admin fee (£138.90) was added to the total before VAT. Final bill: £1,277.88 for a job that any reputable plumber would charge £400–500 for.

But here’s the real concern: the invoice charges 20% VAT (£212.98) yet shows no VAT registration number anywhere. The only number on the invoice is their Companies House registration number, which is not a VAT number. If they’re not VAT-registered, collecting VAT from customers is unlawful. I’ve raised this with them directly and will be reporting it to HMRC if they cannot provide a valid VAT number.

I’m not the first to experience this, other reviews on here describe the exact same pattern: vague pricing on the phone, inflated charges on arrival, and questionable VAT practices.

The repair work itself was fine. But the pricing model is designed to extract maximum money from people in urgent situations. Avoid if you can.

Sunday morning 7am had a burst pipe called this company they sent an engineer out within 30 mins got job done in the hour and replaced the pipe that had burst reliable 10/10 timming 10/10 pricing was fair as it was emergency and stopped my house getting damaged 10/10

Very reliable plumbing and heating company. Fast response, professional staff, and high-quality work. Everything was fixed efficiently at a reasonable price. Would definitely use their services again

Great plumbing and heating service. The team was professional, arrived on time, and fixed the problem quickly. Fair pricing and excellent work. Highly recommended

We called this company out this morning complete scammers! wanted to charge us £370 for an hrs work, call out charge £69 then added VAT. We paid the call out charge and noticed no VAT number on the invoice, called for their VAT number no VAT number as not registered!! however on their invoice mentioning the charges it mentions VAT chargable! Please do not use this fake company!!!!!!!

I called asap plumbers as I had a burst pipe !
They were very prompt and professional!
They fixed the issues within minutes and got my water back on with no more leaks !
Would definitely use again 🌟🌟🌟🌟🌟

They came very quick and understood the the job did the job very well

Got an engineer in less than 1 hour . Not the cheapest service but nice to have a professional over to deal with my flood nightmare in the middle of the night.

We called up for a blocked manhole overflowing. Engineer came within a reasonable time. Well mannered and polite engineer. Was not here to waste time. Got the job done. Blood sweat and tears gone into the job. Worth every penny compared to other companies. Give the engineer a raise!!

Horrific experience. I spoke to a woman called ‘Jane’ (fake name) who despite being asked for transparency on pricing gave no information about the hourly rate only that the emergency call out fee was £69, which seemed reasonable at first blush. She said pricing would depend on the labour and whether any parts were needed etc but did not clarify that the engineer would do nothing until all charges were agreed. When the engineer turned up, he then told us that the hourly fee (excluding the call out) was £375 Plus another 15% admin fee!! Moreover, he would not even do a diagnostic unless all charges were agreed. The effective call out charge would therefore in fact have been over £500 for even 1 minute’s work. He would then not leave without payment of the misleading call out fee of £69, which we paid to get rid of him for zero service. We did not use this engineer and would NEVER EVER use this company. It is indisputably a scamming company set up to fleece people facing an urgent plumbing or boiler issue.

Do not use this service. They operate maliciously to scam people, and their pricing is predatory. The pricing is not made clear over the phone, and when the technician shows up, you must immediately sign a "contract" that says the charge is £279 per hour, but if you don't sign, you must pay £49. Among other things, you have to pay by bank transfer, which can't be refunded or disputed and you must pay before the technician leaves, which is legally unenforceable. My technician conveniently finished after 62 minutes, meaning I had to pay for a whole two hours. When asking for evidence of when he started and when he finished, they pushed back and got confrontational. On top of that, I'm not sure if he actually fixed anything.

My sink tap was leaking and I called this company they told me £49 call out charges I was agreed.
Plumber came and spend more then hour and still not able to find leaking then I said leave mate I am in rush I have to go somewhere.
He phoned company they send me invoice for £459.56 for nothing.I humble request to everyone don’t even try to contact this company they are ripoff.
Absolutely disgusting the way off calculating of hourly charges and 15% admin fee on top of bill.
Not recommendable at all.

Do not use this company. They will not fix your problem and charge £300. SO NOT USE

£1500 administrative fee plus labour on top. Be warned. TOTAL RIP OFF. Work was agreed by my tenant, I was unable to communicate as my wife had died and hour earlier. AVOID AVOID AVOID £2100 plus to fix a broken toilet. Shame on you

I had issue with my toilet flushing mechanism. So I was given call out charge of £59, excluding VAT and then they said work would cost me £299/hour which at that point I decided not to proceed as the plumber didn’t had the parts so getting the parts and fixing will come around 2hrs so I decided not to go further. So please be aware of the pricing model.

Absolute scam! Took advantage of the fact it was emergency work. Finished by 9 but then sat in the van and closed the job at quarter past to be able to charge an extra hour! Do not use!!

scammed..my cold water not running but hot water tap.Plumber attended,pretended to look at boiler then called someone and spoke in polish/Romanian language and asked to check email -received a mail asking for £279 per hour plus VAT and he said he does not know how long he will take.The scanner refused to leave my house until I transferred the £49 call out fee as I called out his fraud.I will report this to Google as they come out on top when looking for emergency plumbers but they are fraudulent.